How HireAHelper Works: Compare, Book, Pay When Done

You can cancel for a full refund up to 48 hours before your scheduled move time. After that, cancellation fees may apply depending on timing.

Because your card isn't charged until 24 hours before the move, last-minute cancellations are straightforward to handle — just reach out to our customer service team.

Tipping isn't required — your booking cost doesn't include a tip — but it's a great way to thank Helpers who did a great job. Tipping is appreciated and welcome.

Yes. Your movers bring everything they need to get the job done — moving blankets, straps, dollies, and any tools required.

For Local Full-Service, the crew also brings the truck. For Labor-only, you provide the truck, container, or storage unit.

Up to one flight of stairs is always included in every mover's rates. Some Service Providers might charge more for additional flights, that will be shown upfront on their listing. You can also read the mover's service description for more details.

Yes — packing is flexible. You can book full-house packing or partial packing for just the rooms you need help with, like the kitchen or a fragile collection. Add packing to either Labor-only or Local Full-Service.