HireAHelper's Review Of SMF Moving & Staging - A Local Charlotte Moving Company
Charlotte, NC / Moving services within 100 miles
Booked on 3,275 moves through HireAHelper
Open Today - 8:00 AM - 11:00 PM
11 years in business
Charlotte, NC / Moving services within 100 miles
Booked on 3,275 moves through HireAHelper
Open Today - 8:00 AM - 11:00 PM
11 years in business
SMF Moving & Staging — Vetted & Verified by HireAHelper
To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including SMF Moving & Staging. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.
Moving with with SMF Moving & Staging
We provide premier moving labor, specializing in loading and unloading of all size pods, trucks ABF trailers, and homes.
Credentials
Uniformed Crews:
SMF Moving & Staging Moving Reviews in Charlotte
These are real Charlotte area customers. Unedited, unfiltered reviews of SMF Moving & Staging. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.
Jorge B
OMG These men were wonderful, so polite, efficient, Their packing ability was 100 percentage perfect!!!! I don’t know how they put so much stuff into the pod thank you very much
Martha K
Courteous, professional and very motivating. They worked quickly and carefully and had the PODs unloaded well within the 2 hour window. I would highly recommend them.
Anna B
The movers were flexible with scheduling; however, several advertised credentials and equipment were not reflected during the move. Contrary to the listing, the movers were not in uniform, face coverings were not worn, and only one mover partially wore gloves. Additionally, the hand truck and furniture dolly listed in the equipment section were not provided. Accurate representation of available equipment and crew standards would help set proper expectations for customers.
Camille D
Absolutely amazing!!!! They were prompt, and had beyond great customer service!!! Would HIGHLY recommend!!!!! Best service ever
Ken D
We hired SMF Moving & Staging via Hire A Helper for 3 PODs, then booked privately for 2 more. Service worsened, ending in total negligence. Full text records verify all dates and 10AM arrival confirmations.
Visit 1 (Hire A Helper): 2 hours late and short-staffed (3 men instead of 4). Crew was nice, but owner Siberio broke his promise for a 1-hour comp to offset the missing mover, instead forcing 45 mins of overtime fees at checkout despite receiving a $75 tip. Promised to return next day and stay as long as we needed to get set up since I did not book enough time.
Visit 2 (Private): Before booking this second visit, we explicitly warned Siberio that we had a massive volume of items and were tight on space. He assured us he could handle it, but ultimately proved he completely lacks the ability to manage his time. They broke their promise from the day before, arrived 2 hours late, remained short-staffed, and ran out of time because they had another job, leaving furniture wrapped. I had to move heavy boxes/furniture myself to clear paths. Knowing my father (stroke recovery) and grandmother cannot go upstairs to check work, I pre-planned: I explained to Siberio while he was assembling my grandmother's bed, that a new medical adjustable bed would be going in her downstairs bedroom next visit, so her old bed needed to be moved upstairs for me to sleep in (any placement). I explicitly showed him how close her bed needed to be to her wall with her safety handrail downstairs. He confirmed. I let other things slide to accommodate his schedule.
Visit 3 (Private - Final Straw): Texted 10AM confirmation but arrived 2 hours late with only 2 movers. Left after 3 hours despite upfront warnings about volume. I was out of state packing a POD; Siberio sent unprofessional texts: "I thought you were gonna be here to help us with this one lol." His expectation for a paying client to help do his job is wild.
Nothing was up to par. Because my family couldn't go upstairs, they couldn't verify work, and I doubt a final check happened before he rushed out. They left a glass table wrapped/unassembled, and the bed that was supposed to be moved upstairs for me was abandoned completely unassembled, leaning precariously against the wall with my dad's tools and the bed screws scattered on the floor. Critical parts are now MISSING and the bed frame cannot be assembled, forcing me to sleep on the couch when I got back.
Siberio charged $420 for 3 hours of incomplete work by 2 people (Hire A Helper rates this at $317). He blamed me, telling my dad, "Usually people tell me these things, otherwise I would've brought my tools," completely dismissing the clear instructions I gave on Visit 2 regarding my grandmas adjustable base bed.
Severe Safety Violations:
* FAILED TO PLACE ADJUSTABLE BASE BED CLOSE ENOUGH TO HANDRAIL. She fell out of bed; the fire department had to be called to assist her and move the bed.
* Left duffle bags on my father's floor blocking the path right in front of an empty shelf, creating an avoidable tripping hazard for a stroke patient.
* Asked for sodas but refused to help my father move a box blocking the fridge, saying, "No, we are leaving soon." He risked his health lifting it alone, yet they still took the sodas despite not helping him.
SUMMARY: Other crews note and respect instructions. SMF writes nothing down, lacks empathy, abandons jobs, and blames the client for their errors like forgetting instructions. Frightening disregard for vulnerable clients. Do not recommend.
Juliana B
Movers were very friendly, considerate, and so helpful! They moved everything from boxes, couch, large dressers, TV stand, and other large items quickly and packed them safely and securely into the storage unit. They brought all their own equipment and communicated arrival very well. I would absolutely use them for another move!
Martha U
Phenomenal movers! They worked so hard and got everything taken care of. Would DEFINITELY recommend!
Agustin M
Provided a fantastic service, absolutely would recommend, they were careful about the property and were very professional.
Service Area
We handle moves within 100 miles of Charlotte, NC 28213.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
The customer can expect a prompt, courteous, respectful, crew to accommodate all moving needs.
What can a customer expect on moving day if they hire you?
The customer can expect a stress free day
How should a customer prepare for moving day?
The customer should try to have all boxes properly sealed, dresser drawers emptied if possible. have boxes staged in one location, also to have all needed materials such as moving blankets , shrink wrap and tape.
What types of moves have you handled?
My company has handled various residential moves, long distance ,storage units ,ABF trailers, loading and unloading of PODS ,and office relocation.
What's your favorite part about being a mover?
My favorite part of being a mover is helping people eliminate the anxiety that's comes on moving day.
What training do you provide your crew members?
My crew has been trained in proper lifting techniques and well as furniture preparation,packing and customer service. .
SMF Moving & Staging Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 8:00 AM - 11:00 PM |
| Monday: | 8:00 AM - 11:00 PM |
| Tuesday: | 8:00 AM - 11:00 PM |
| Wednesday: | 8:00 AM - 11:00 PM |
| Thursday: | 8:00 AM - 11:00 PM |
| Friday: | 8:00 AM - 11:00 PM |
| Saturday: | 8:00 AM - 11:00 PM |