Estimated time of arrival was between 1 and 2. They let me know early in the day they were running behind. They ended up arriving only 30 mins after the arrival window which was no big deal considering they let me know they were going to be late and kept me updated frequently.

They initially packed our rental truck with boxes very neatly and tight, but as they continued to load, they packed less and less organized. I provided them with plenty of moving blankets and they used them for everything we wanted covered along with plastic wrap we provided for them. We also provided them with rope to tie things down to the truck with but they used it kind of seldom. Perhaps could have used more rope to secure things better. Overall very friendly and helpful and took our considerations to mind. Would use again.