HireAHelper's Review Of 5 Star Moving LLC - A Local Columbia Moving Company

(4.7 out of 5 / 387 reviews)

Columbia, SC / Moving services within 90 miles

Booked on 1,491 moves through HireAHelper

387 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

20 years in business

Columbia, SC / Moving services within 90 miles

Booked on 1,491 moves through HireAHelper

387 Verified Customer Reviews

Open Today - 7:00 AM - 7:00 PM

20 years in business

 

5 Star Moving LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including 5 Star Moving LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with 5 Star Moving LLC

5 Star Moving We are a moving company that is located in Columbia, South Carolina.We strive to satisfy all moving needs We Guarantee Excellence! Available 7 days a week Licsensed-Bonded-Insured) 15 years of experience

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Credentials

Licensed Business:
License Number
2026-38771-37913
Issuing City
Richland
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acord
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Next
MC/State License:
MC #
7Y5619K7
DOT #
2027K659520
State Lic/Cert Name
564785SZC543
State Lic/Cert Number
564785SZC543

Moving Services

Move Help

Day Labor

5 Star Moving LLC Moving Reviews in Columbia

These are real Columbia area customers. Unedited, unfiltered reviews of 5 Star Moving LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.7
387 reviews
84%
7%
3%
4%
2%

Keith W

(5) 5/1/2012 Lexington


The first day the crew was on time and worked diligently to get my belongings into my new apartment.

I quickly determined I would need them an additional day and booked them again for the next day. The next morning came and I called the contact for 5 Star to see where they were and found out the crew had been in an accident! The gentleman I talked to quickly found another crew that was in the area and was there within the hour. He sent three guys instead of the two I had requested at no extra charge.
It wasn't his fault his crew was in an accident but he made good on his promise to get me a crew quickly.
I hope the crew that was in the accident are ok.

I would definitely use 5 Star Moving LLC again and recommend them to any one who needs excellent movers at a fair price!

Paul C

(5) 4/26/2012 Columbia

Fantastic service. They were friendly, on time, worked hard, worked fast, and did not damage anything. I highly recommend 5 Star Moving.

Rachel W

(5) 4/14/2012 Ridgeway

The two young men were very polite and efficient. They took care to read labels and protect our breakable items. Finished on time.

I would definitely recommend 5 Star and plan on calling them again when we find our next home.

Debbie P

(5) 12/22/2011 West Columbia

5 Star moving did a wonderful job for us.
Their men were prompt and did just as we asked them.
We will use them again in the future.

Robert S

(5) 12/10/2011 Columbia

These men were wonderful! They were on time and they were ready to work. They worked hard yet were very careful to be sure that everything was placed in the proper location. They were so polite to me that I was beside myself.

These people are THE pones to have for all of your moving needs.

Thank you,

Janine T

(5) 11/15/2011 Lexington

They were great! They showed up on time and worked hard!

Debby M

(5) 9/1/2011 Lexington

They worked very hard and got the job done in exactly the amount of time booked. Seriously, they never stopped moving the entire time.

I would recommend them.

One negative, I asked them to bring furniture dollies, a hand truck and furniture pads. They did not and moved everything just by hand, which is fine if that's the way they want to do it, I just thought it was too hard on their backs that way. The funiture pads turned out to be either plastic or old sheets, not really funiture pads.

Paul C

(1) 8/7/2011 Columbia

The work order window was 2pm to 3pm. 5Star called at 3:15pm to change the job time to 5pm. I canceled the job. Called at 3:47pm to change the job to 5:30pm. Canceled job again. Called at 5:29pm to change the job to 6:30pm. I had the trailer unloaded and canceled the job once more. Oh well, I needed the exercise.

Mover's response:
THIS WHOLE STATEMENT IS FALSE! THE START TIME WAS 3 I CALLED TO LET MR PAUL KNOW WE WAS RUNNING BEHIND I EVEN OFFERED TO SEND AN EXTRA GUY NO EXTRA COST! HE REFUSED AT 3:15 AND I NEVER HEARD ANYTHING ELSE FROM HIM.
- 5 Star Moving LLC

Jill B

(5) 7/30/2011 Columbia

The movers arrived on time and were able to get all of our really heavy items loaded and unloaded within their 2 hour limit. It was a brutally hot day, but it did not seem to slow them down. They worked very hard and none of our furniture was scratched during the process. We will use their service again.

Kori L

(5) 8/9/2011 Columbia

The guys left about 20 minutes ago and they were AMAZING. Hardworking, quick and highly efficient. They were professional, extremely courteous and punctual. We hired three gentlemen for 2 hours and they got everything from our 16 foot truck into our 8th floor apartment with time to spare. We will be hiring them again in the future (but hopefully not too soon since we just got here :) ) thank you Jerome and 5 Star Moving!!!!!!!!

Get To Know Us

What can a customer expect after booking with you?

After booking with 5 Star Moving customers can expect a prompt phone call and a helping hand through the entire process we are always available if you they have questions to make the process easier.

What can a customer expect on moving day if they hire you?

Hardworking skilled uniformed movers prompt and prepared.

How should a customer prepare for moving day?

Leave all the hard work and heavy lifting for us. Unpacking the dresser drawers would also be a great help!

What types of moves have you handled?

We’ve done all moves local long distance offices entire buildings

What's your favorite part about being a mover?

My favorite part of being a mover is helping people moving usually means a new beginning and we enjoy being a part of that

What training do you provide your crew members?

Safety lifting classes to prevent injuries

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
[varied pricing/options by location]
Hand truck:
Extra charge for appliance hand truck, (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
[varied pricing/options by location]

Hours

Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Hourly Price
$90/hr
for 2 movers after 2 hr min