Pack Smart Moving Services, LLC - A Local Louisville Moving Company

(4.7 out of 5 / 303 reviews)

Louisville, KY / Moving services within 100 miles

Booked on 1,580 moves through HireAHelper

303 Verified Customer Reviews

Open Today - 8:00 AM - 4:00 PM

13 years in business

Louisville, KY / Moving services within 100 miles

Booked on 1,580 moves through HireAHelper

303 Verified Customer Reviews

Open Today - 8:00 AM - 4:00 PM

13 years in business


One of Louisville's Favorite Moving Companies

A Note from HireAHelper

We love working with Pack Smart Moving Services, LLC because they pride themselves in taking care of their Louisville, KY neighbors. After several years moving in and around Louisville we believe you'll love working with them too!

Relocation with Pack Smart Moving Services, LLC

I am a professional mover with over 30 years in the business. I started as a helper and ended up running the operations of a large van line. I know the stress a move can take on families and individuals. We take great pride in providing the best service possible in every move we do. You will be treated like a valued customer and not just another move. Pack Smart Moving Services, LLC will provide better service, better quality of work, and a better value for your money. We look forward to serving your moving needs.

Credentials

Licensed Business:
License Number
81-3041920
Issuing City
frankfort
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
SCOTTSDALE INSURANCE COMPANY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
TRAVELERS
MC#/DOT#:
MC #
28087
DOT #
3009030
State Lic/Cert Name
State Lic/Cert Number

Moving Reviews

Real Louisville area customers. Unedited, unfiltered reviews of Pack Smart Moving Services, LLC.

4.7
303 reviews
83%
9%
2%
4%
2%

Patty and Lauren Z

(5) 6/29/2017 Crestwood

They were great. Very diligent and hard working guys. Could not have fit all the things we were able to pack in without them. In addition, we enjoyed their company. They made a stressful experience better.

Curtis F

(5) 7/3/2017 Louisville

The two gentlemen ethno loaded for me were excellent to say the least. They packed the truck with ease with room to spare. I don't know what these two guys are paid, but they're worth more. Thanks guys!!

Peggy B

(3) 6/21/2017 Louisville

Everitt was the lead and he was excellent ! But he had a trainee with him and he said that it held him up considerably and that he would have been better off doing it by himself. As a result - the job took much longer than you guys quoted and that made me very angry because you only sent 1 experienced individual. It cost us more in the long run and therefore, I will not recommend you to anyone. We used you thinking we would get great help and we ended up assisting with the job. Very disappointing!

Christopher A

(4) 6/16/2017 Louisville

The guys worked hard during the time they wer.e here. They informed me early on that I would need more blankets to wrap up all my furniture. I did notice that some of the movers smelled like marijuana. They did not bring any shrink wrap. I might use them again

Stephanie M

(3) 6/13/2017 Louisville

David Crum was so kind and very accommodating! He was able to change my moving window for me with less than 24 hour notice, which I really appreciated. The actual 2 man crew did a good job loading the crate, but I certainly could have done without the inappropriate sexual comments and innuendo. Professionalism was lacking with the helpers.

Mover's response:
Stephanie I really apologize for the comments anyone said to you and will deal with them appropriately. I would like to refund you $ 50.00 of you cost for this inconvenience. Please contact me so we can discuss the details of where and how to get this to you. Again I apologize for the comments our guys made.
- Pack Smart Moving Services, LLC

Katharine H

(2) 5/23/2017 Elizabethtown

They showed up on time and were very polite, but there were some issues. The way they packed the moving truck was extremely inefficient, and we later spent hours climbing around and repacking to eliminate all the gaps and empty space they left in the middle of the truck. They worked quickly, but this was a downfall in my case because the poor use of available truck space. They told me I would need to leave items behind because there wasn't enough space on the 22' truck. They damaged my refrigerator, and instead of telling me they covered it with a moving blanket and later accepted a cash tip.

Julianna S

(5) 5/22/2017 Louisville

The guys the moved us in were extremely nice and we're great at communicating availability. They worked incredibly hard to get us all moved in in two hours. I would definitely recommend this company.

Maribeth M

(5) 5/22/2017 Louisville

Showed up just as scheduled..we were in a bind with getting the truck, but they started taking apart the bed room and carrying it outside before we were even there...worked fast, super polite... I would use them again in a minute

Joe N

(5) 5/16/2017 Louisville

These guys did an awesome job! They arrived on time, worked hard and finished my move faster than expected. Nothing was damaged during the move. I would use them again, and I would highly recommend them to anyone in the area!

Thomas B

(5) 5/11/2017 Goshen

Experienced staff was driven to work quickly and efficiently to get the move-in completed with care and precision.

Service Area

We handle moves within 100 miles of 1205 Short Street, Louisville, KY 40213.

Get To Know Us

What can a customer expect after booking with you?

A call from us to confirm your move date and time and a call the day before to make sure nothing has changed

What can a customer expect on moving day if they hire you?

expert moving help and polite service

How should a customer prepare for moving day?

make sure everything is ready to move, clearly labeled and all boxes closed tight

What types of moves have you handled?

All types. We have been with large van lines forr years before starting Pack Smart. We have done military, international, local, and long distance moves. Storage in and storage out handling as well.

What's your favorite part about being a mover?

All the different types of people we meet and help

What training do you provide your crew members?

All of our guys have at least 5 years in the business and have been trained to move the average household items

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$35.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min
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