Rigo's Moving & Storage, Inc - A Local Los Angeles Moving Company

(4.8 out of 5 / 1,313 reviews)

Los Angeles, CA / Moving services within 45 miles

Booked on 6,465 moves through HireAHelper

1,313 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

10 years in business

Los Angeles, CA / Moving services within 45 miles

Booked on 6,465 moves through HireAHelper

1,313 Verified Customer Reviews

Open Today - 7:00 AM - 9:00 PM

10 years in business


One of Los Angeles's Favorite Moving Companies

A Note from HireAHelper

We love working with Rigo's Moving & Storage, Inc because they pride themselves in taking care of their Los Angeles, CA neighbors. After several years moving in and around Los Angeles we believe you'll love working with them too!

Relocation with Rigo's Moving & Storage, Inc

As an Industry Leader in Transportation and Relocation Services. Our Mission is to serve our Customers with a Professional Service and do Everything in our Power to satisfy their relocation needs. As one of the largest companies in Southern California we count with the Experience and Equipment to complete your relocation needs in the right manner. We are a one stop moving company. We do everything in the Moving Industry, we can do Local, Long Distance, Labor Only, Packing, Assemble, Storage and more. If you hire us for any future services you can be 100% sure that we are going to show up to your job site on time and date you request it. We are the moving company with the most completed jobs at HireAHelper and that speaks by itself of how professional we are.

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Credentials

Licensed Business:
License Number
0002819599-0001-8
Issuing City
Los Angeles
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
TMJ INSURANCE AGENCY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
State Fund
MC/State License:
MC #
587166
DOT #
3075110
State Lic/Cert Name
T-0191663
State Lic/Cert Number
T-0191663

Moving Reviews

Real Los Angeles area customers. Unedited, unfiltered reviews of Rigo's Moving & Storage, Inc.

4.8
1,313 reviews
92%
4%
1%
2%
1%

Jane R

(5) 3/10/2023 Long Beach

Hard workers, showed good attention to detail, provided packing/wrapping supplies, stayed longer than scheduled to complete the job. Would use them again.

Mover's response:
Thank you Jane, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Cheryl B

(5) 3/17/2023 Long Beach

We had a late start but once the men arrived all went well. They worked very hard and were careful with my belongings.

Mover's response:
Thank you Cheryl, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Daniel D

(1) 3/2/2023 Santa Monica

I do not recommend this company. I was moving out of a 1 bedroom apartment and had everything boxed except a few pieces of large furniture (bookshelf, desk, couch). My quote was for 2 two movers for 2 hours ($225) and I was advised it could go longer (3 hours would go to ~$350). The team took nearly 6 hours to empty my 1-bedroom apartment, which was shocking to me and made my cost skyrocket (I ended up paying $731!).

I would recommend against booking with the company (Rigo's) and instead would suggest going with a company that has trained/experienced movers that can get the job done quickly, efficiently, and with tools/supplies that make them effective.

FWIW, this is not a knock at the movers themselves, they did their best (arrived on time, nice guys, respectful). But it was clear neither of them were experienced or well-trained movers. Additionally, neither of the movers spoke fluent English which made communication challenging (at least an advanced notice would have been appreciated).

Mover's response:
Hello Daniel. We apologize if your expectations were not met. We always tell our clients the job can take a little longer than expected due to many circumstances. Our movers did their best by working quickly and carefully. Our movers helped wrap your furniture because we always make sure to secure the items very well to avoid any damages and our movers know to do this because they are well trained and experienced. Also, your elevator was too small that only one dollie and one person were able to fit, there was barely any room for the other mover so they had to take turns and had to load the items on their own while the other had to wait for the elevator to go back up, or they would take the stairs. The elevator also affected the move because the furniture was too big to fit in the elevator so the movers had to go down the stairs with the furniture, some of the furniture was heavy so they did have to take their time to avoid any injuries and damages. Our supervisor did not waste any time though because while you went out to get the boxes our movers had already started wrapping the furniture so it was prepared for when you came back to just load it. We apologize if you did not understand our movers accent but they speak fluent English.
- Rigo's Moving & Storage, Inc

Susan R W

(5) 3/13/2023 Huntington Beach

They did a great job

Mover's response:
Thank you Susan, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Colette C

(4) 3/4/2023 La Mirada

Iban and Alex were well prepared and did not ding up my walls and loaded the POD under my contracted 3 hr.
My time slot was for them to arrive between 1-2pm for 3 hrs. I was contacted the night before and was told they’d be there earlier at 10 am. No problem, except they didn’t show up until 11:30. Not sure when I was called the night before to change my time 10 am, that scheduler knew they had a loading job before me— so 10 am was impossible time for them to be at my house.

Mover's response:
Hello Colette, thank you for your review! We apologize for the inconvenience but our project manager did call you to change your arrival window between 10AM and 12PM as your new arrival time because we were aware of the loading job before you. The movers showed up before 12PM meaning they were not late, before we called you, you requested an earlier time with our Project Manager because your original time was between 1pm to 2pm, we were just trying to give you an arrival time following your request.
- Rigo's Moving & Storage, Inc

Patrick T

(5) 2/25/2023 Huntington Beach

I had the opportunity to hire them to load a POD, with zero experience of what to expect. They came on time, and ready to go. They didn't have the best English, but that didn't matter they simply got the job done and kicked ass. I tipped them heavy from their hard work and ingenuity in loading the POD as Tetris masters. I know this now because I had to order a U-haul truck for the remainder (not much) and decided to hire their help. It was a tad cheaper and I was already there and they were morons and careless. The difference was astonishing, one was driven and careful and quick and badass, the others the opposite. I didn't leave a bad review for the breaking things morons I just decided if you can't say anything nice axiom is my position here.

Great guys driven and worth every penny!

Patrick

Mover's response:
Thank you Patrick, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Julie K

(5) 3/1/2023 North Hollywood

They were great, the lead guy was amazing and really took care of everything!!!
Martha was amazing too' who runs the office

thanks

Mover's response:
Thank you Julie, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Pati S

(5) 2/28/2023 Seal Beach

Rigo's made moving in very easy - the company is super organized, responsive, and flexible as I pushed the move out several times.
Evan and Alejandro were simply outstanding! So efficient, helpful, respectful of my property and understanding! I would recommend them to anyone moving!

Mover's response:
Thank you Pati, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Ed M

(5) 3/2/2023 Valencia

Excellent work!

Mover's response:
Thank you Ed, for giving us an honest review! Our top priority is to always leave our customers satisfied and to provide them with high quality. We are glad we have exceeded your expectations here at Rigo's our movers and staff members take their job very seriously so we can provide great customer service and to make your move easy and stress-free. We are just one call away when you need movers in the future.
- Rigo's Moving & Storage, Inc

Anthony U

(3) 2/25/2023 Los Angeles

I don't want to write a negative review but unfortunately the service was not great. To be fair, we had to move on a stormy day so we tried to be understanding since unloading a truck in the rain sucks. But everything was haphazardly stacked. Boxes clearly labeled "fragile" were crushed at the bottom of stacks. One end of our wool rug was soaked like it was set down in a puddle so it now has water damage. One of our ceramic lamps was shattered into pieces even though it was wrapped in bubble wrap/ moving blanket and cling wrap. Since the other one was perfectly fine, we presume the damaged one must have been dropped? I will say, whoever handles their bookings is very communicative, calling to confirm multiple times and they were accommodating of us arriving late due to the storm. 3/5 is factoring the weather in to our review... maybe that's why our experience was so bad? However, I would not recommend their services.

Mover's response:
Hello Anthony. Our top priority is to always leave our customers satisfied and to provide them with high quality work. We apologize if we did not exceed your expectations here at Rigo's. Our movers and staff members take their job very seriously so we can provide great customer service. Working on a stormy day is unfortunately not easy. The items in your truck were already broken due to poor packing on the loading side. Our crew was not responsible for loading or packing your items since your service was only for unloading, also our crew did show you the items that were broken before unloading them and you were aware that it was not our movers fault. Feel free to contact us to show you the photos our movers took of the broken items before they unloaded them from the truck.
- Rigo's Moving & Storage, Inc

Service Area

We handle moves within 45 miles of 4385 E Olympic Blvd, Los Angeles, CA 90023.

Get To Know Us

What can a customer expect after booking with you?

We are a professional moving company where our clients always come first. Our customers can expect an amazing job outcome by our movers because we are trained and have the proper materials needed for the job.

What can a customer expect on moving day if they hire you?

Our customers can expect a well prepared crew with all the materials needed for their move. They can also expect to be stress free during their move because of how reliable our movers are.

How should a customer prepare for moving day?

Customers should prepare for the day of the move depending on what services they get/want. We reccomend that clients remove clothing from drawers, wardrobes, etc, to make the items less heavy for our movers. Always label your boxes. We also recommend to speak with our project manager about materials needed for the job to have them ready for the day of the move. Lastly, feel free to ask questions with our project manager about any concerns to be informed on what to do the day of the move.

What types of moves have you handled?

As a professional moving Company we have the experience and equipment to handle any type of moves. -Long Distance Relocation -Local Relocation Load/Unload -Pack/Unpack -Baby Grand/Upright Pianos -Safe Guns/Heavy Items -Antiques -Corporate Jobs -Office Moves -School Moves -Moves within same House or Apt/condo complex

What's your favorite part about being a mover?

Our favorite part of being a mover is seeing the relief on our clients face after getting the job done. We love being able to make our clients move stress free as much as possible.

What training do you provide your crew members?

We provide all of our employees with a one month training program at our head quarters to help them gain experience by teaching them good communication skills, how to pack fragile items into boxes, move heavy items using the proper equipment, stack the trucks or containers using every inch of space, etc.

Rigo's Moving & Storage, Inc Moving Photos

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
The health of our customers and employees is our top priority We provide Face Mask, Gloves, Hand Sanitizer and any other Safety equipment on every job., (always included, no fee)
Hand tools for assembly:
We provide basic Heavy Duty Tools, (always included, no fee)
Hand truck:
We provide a Heavy Duty Hand Truck, (always included, no fee)
Plastic wrap:
We provide plastic wrap for 2-3 furniture items, any additional plastic wrap used will be a $35.21 dollar charge., ($35.21/ea.)
Rope:
We always provide straps to load/unload (we will need them back or a fee will be applied), If is Load only we recommend you to ask about our packing materials prices., ($7.04/ea.)

Hours

Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Hourly Price
$127/hr
for 2 movers after 2 hr min
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