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UCALL&IHAUL Moving Services

(4.4 out of 5 / 360 reviews)

Atlanta, GA / Moving services within 50 miles

Booked 1,164 times through HireAHelper

360 Verified Customer Reviews

Open Today - 10:00 AM - 9:00 PM

13 years in business

Atlanta, GA / Moving services within 50 miles

Booked 1,164 times through HireAHelper

360 Verified Customer Reviews

Open Today - 10:00 AM - 9:00 PM

13 years in business

About Us

UCALL&IHAUL is a company with more than 13 years of residential moving experience and thousands of reviews on the web that are 95% positive. It is our policy to treat your items as our very own, delicately and we're A rated and accredited with the Better Business Bureau online. We strive to provide stress free, professional and fun moves at affordable prices. Choose our excellence and allow us to serve your moving needs.

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Credentials

Licensed business:
License number
224166
Issuing city
DeKalb County, GA
Insured business:
Policy number
Available Upon Request
Policy issuer
Western World Insurance Co
Uniformed crews:
I offer uniformed crew members :
Yes
Workers compensation:
Policy number
Available Upon Request
Policy issuer
Amguard Insurance Company

Moving Services

Move Help

Day Labor

Reviews

Real Atlanta area customers. Unedited, unfiltered reviews of UCALL&IHAUL Moving Services.

4.4
360 reviews
74%
9%
7%
4%
5%

Chuck B

(5) 6/8/2019 Marietta

They arrived a few minutes after the scheduled time, were very cheerful, very respectful and willing to do whatever move items I asked. The helpers completed the job in less than an hour. I would hire them again.

Mover's response:
Chuck, thanks for your five star review and high recommendation! Remember when UCALL IHAUL! Rick K. owner
- UCALL&IHAUL Moving Services

Justin W

(4) 6/7/2019 Atlanta

The movers showed up early and were very hard working. Literally cleared a big 26” truck in under 3 hours. Only drawback was no one had brought a dolly to help expedite moving the big items.

Mover's response:
Justin, sorry for any confusion but this service is moving labor only and you supply the dolly with your truck! Rick K. owner
- UCALL&IHAUL Moving Services

Bill H

(2) 6/6/2019 Mcdonough

They were late 10 minutes. Broke 2 items a mirror and a tool box fell and crushed its side other than that they did did well !!

Mover's response:
Bill, the reason you did a poor review is because you're a liar! When you and I first discussed your job I told you that it would take 3 hours but you assured me that it wouldn't and when you had to pay the third hour the day of your move it upset you! Rick K. owner
- UCALL&IHAUL Moving Services

Miranda M

(1) 5/29/2019 Suwanee

The worst experience we've ever had with movers and customer service. My husband and I have moved 5 times over the past 5 years. We were shocked to see when the "movers" showed up that they had NO experience. They are not trained. The manager of the company (Rick) told me they are trained but it is very clear that they are just people hired off the street and given no actual training on how to move things. We hired 3 people for 4 hours, and the third guy showed up an hour and a half late. When I called Rick to complain, he told me there was nothing he could do about it. I thought when we spent what we did that these people would be professionals, but they were far from that. They had no idea how to even wrap the furniture. They threw all our things around and were also extremely LAZY. They had no idea how to put things into the truck and for that reason, we had to leave a ton of our valuable things to be thrown out. Also, many of our furniture items were RUINED due to scratches, dents, etc from being thrown around and improperly placed on the truck. Awful experience, I would strongly suggest you go with another company if you don't want to be ripped off by people who have no idea how to move your valuable items.

Mover's response:
Miranda, this review is severely lacking the truth! First of all you were notified that the original third mover had an emergency with his daughter and that we had a replacement but the job start time would be delayed and asked if you wanted to wait for all three or start with two and you agreed to start with just two. The third mover showed up just one hour later and worked four hours while the two movers worked five hours at no additional charge. You and I did a conference call with HireAHelper to release the payment and you made no mention of any issues! This review is defamation and liable and highly inappropriate! Rick K. owner
- UCALL&IHAUL Moving Services

Garry B

(2) 5/24/2019 White

I requested 2 people and 1 person showed. He did a great job, but I had to hire another person to help load as I needed to have the truck ready to drive early Saturday morning. I was charged for two people and was told it would be more if I went with 1 person. I’ll never use this service again as I felt I was taken advantage of. Your rep was only interested in the money and not delivering the service.

Mover's response:
Garry, the part that you're leaving out of the story is once I realized that because of the holiday weekend that several of our movers called out, I told you I only had one mover and asked if you wanted him. At first you said no and when I called you back to suggest you cancel us and find another company is when you said to send the one mover. There was no discussion about price differences or anything until the job was done and you got your truck loaded which is inappropriate. Rick K. owner
- UCALL&IHAUL Moving Services

Mariam Ilyas M

(5) 4/2/2019 Atlanta

Excellent service. They accommodated short notice schedule change and were quick to respond. Great professionals, did everything carefully and quickly . Highly recommend them and will use again next move.

Mover's response:
Mariam, thanks for your excellent review and high recommendation! Remember when UCALL IHAUL! Rick K. owner
- UCALL&IHAUL Moving Services

Courtney R

(5) 11/26/2018 Atlanta

They did a good Job!

Mover's response:
Courtney, thanks for your 5star review and recommendation! Rick K. owner
- UCALL&IHAUL Moving Services

Shirley H

(5) 9/23/2018 Atlanta

They were extremely on time. Nice gentlemen and very mannerable! I would definitely use them again and recommend them to others!

Mover's response:
Shirley, thanks for your extremely great 5star review and recommendation! Rick K. owner
- UCALL&IHAUL Moving Services

Steve H

(5) 9/22/2018 Smyrna

Malcolm, Chad & Jake are good workers and respectful, however they haven’t yet grasped the skill of furniture moving. They want to carry a piece with one person not knowing that two people on the same piece would have a better possibility to successfully move the piece with no “accidental encounters “ of walls floors etc. They mean well but haven’t learned how to “stage “ and handle a piece of furniture through doorways or other tight areas. You’ll need to have someone oversee the unloading of the truck and at the same time monitor the furniture placement. So make sure you don’t get distracted. The price was great but I would rather pay more to have experienced movers do the work. I’ve got damaged walls I have to explain to my landlord and a large vase broken. I can’t prove the vase was broken by this crew because I wasn’t monitoring the offloading but I saw and heard plenty of bumps and bangs of my other furniture making it’s way into my newly remodeled apartment.

Mover's response:
Steve, thanks for your great review and recommendation! Rick K. owner
- UCALL&IHAUL Moving Services

HOLLY D

(5) 9/1/2018 Conyers

Quyan and Darrell were awesome!!! They started the job right on time and worked so hard the job was done in less than an hour. I really appreciated how respectful they were of my things!!!!!! If I move again I would definitely use them again!!

Mover's response:
Holly, thanks for your incredible review and recommendation for a job well done! Rick K. owner
- UCALL&IHAUL Moving Services

Service Area

We handle moves within 50 miles of Atlanta, GA 30360.

Get To Know Us

What can a customer expect after booking with you?

They expect the initial phone call in timely manner to discuss the details of their move, time of arrival and what services we provide.

What can a customer expect on moving day if they hire you?

We show up on time, introduce ourselves, do the complimentary walk through in order to get familiar with their residence and determine what items are going on a load and where items go on an unload.

How should a customer prepare for moving day?

The best moves are a wonderful collaboration our moving skills, basic tools, and the customer provide equipment and protective materials such as moving blankets, stretch wrap, bubble wrap and mattress bags.

What types of moves have you handled?

We've been in business for more than 13 years over which time we've done local, long distance, and office moves. The majority of the moves have been local residential moves which is our core business.

What's your favorite part about being a mover?

I was in the mortgage industry for almost 20 years when I started this company as a way to give my customers quality moves at an affordable price. I really enjoy walking into a home on a load job and their items are everywhere and in every room and watching the customer's face light up when we successfully empty the home into their moving truck safely and securely.

What training do you provide your crew members?

Each mover receives thorough class room policy and procedure training before they ever go out on a moving job. Then they get on going on the job practical training with regular assessments of their progress.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly:
$25.00/ea.
Hand tools for assembly:
always included, no fee
Hand truck:
$30.00/ea.

Hours

Sunday: 10:00 AM - 5:00 PM
Monday: 12:00 PM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Hourly Price
$75/hr
for 2 movers after 2 hr min
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