Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,812 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 19,093 moves through HireAHelper

4,812 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 19,093 moves through HireAHelper

4,812 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,812 reviews
92%
4%
1%
2%
1%

Nancy B

(5) 12/3/2025 Mesquite

Alonzo and Luis were wonderful! They communicated with me by text when they were gonna be at the house and they arrived on time. After doing a brief walk-through, they immediately started unloading my Pod. They were courteous, fast and very helpful unwrapping and placing my furniture where I wanted. They had all the right equipment and cleared the pod under 2 hours with no damage!

Mover's response:
Thank you so much for sharing your experience. We are glad to hear that Alonzo and Luis took great care of your unload and kept everything efficient and smooth. It is wonderful that their communication, equipment, and attention to detail helped make the process stress free. We appreciate you choosing us and we are always here if you need anything in the future. - Pablo
- Smart Move, LLC

Amy L

(5) 11/25/2025 Lillington

The whole process was easy and quick. The guys were so nice and efficient. They were kind and very respectful of our house and our furniture. Highly recommend them.

Mover's response:
Thank you for your wonderful review! We’re so glad to hear the whole process was easy and quick, and that the crew was kind, efficient, and respectful of your home and furniture. Your recommendation means a lot to us! – Ernest
- Smart Move, LLC

Lois L

(5) 12/2/2025 Henderson

Awesome job; they arrived very early and were done in about an hour.
The POD was completely unloaded and they were finished here before 1pm.
I did tip them both in cash as soon as the job was done.
I am very pleased, great job, very efficient.
Thank you so much, have a Blessed Day! ??

Mover's response:
Thank you so much for your kind words. We are really glad to hear everything went smoothly and that the team was able to get your POD unloaded quickly and efficiently. We appreciate you taking the time to recognize their work and we are grateful for the opportunity to help. If you ever need us again, we are here for you. Have a blessed day as well!! - Pablo

PS: If we could rate our customers, we would definitely rate you with 5 stars too! ?????
- Smart Move, LLC

James N

(5) 12/2/2025 Gastonia

they did great very sufficient

Mover's response:
We’re glad to hear the crew did a great job and were efficient throughout your move. Thank you for choosing Smart Move! – Ernest
- Smart Move, LLC

Silje B

(2) 11/30/2025 Laramie

Not the best experience. It started out really good for the first 2 hours. Really great at using the full space. The last hour was rushed and certain things ended up being thrown in. Left about an hour early than what I had booked as they were "done". Spent about 3 hours the next day taking out a good section and having to repack myself as there was too much dead space and there was no room for the last few items I had specifically mentioned.

Mover's response:
Thank you for taking the time to share your feedback. We’re truly sorry the loading didn’t meet your expectations. What you described in the last hour is not the level of consistency we aim for, and we understand how frustrating it must have been to rework part of the load the next day.

We did want to share a bit of context as well: during the job, a significant number of additional items were brought to us after the initial walkthrough. Since the load plan is built around what we’re shown at the start, adding that volume of items midway through can impact the space available in the truck and the overall flow. Even with the challenges on-site — including terrain that made equipment difficult to use — the crew did their best to complete the job safely and keep everything moving for you.

Your feedback is important, and we’ll be reviewing it with the team to prevent situations like this from repeating. We appreciate your honesty and the opportunity to improve. - Pablo
- Smart Move, LLC

Kimberly R

(4) 11/28/2025 Hendersonville

I would use this company again. Nothing is perfect but they did get the job done. They did arrive on time. They were prepared for the job, I rented my own truck and one of the movers knew all about the truck and how to drive it. This may not be a big deal to those who are experienced with diesel trucks but I am not. I got from point A to point B without a hiccup. The movers were respectful of my property and they worked hard to finish in the 2 hour window.

Mover's response:
Thank you so much for sharing this detailed feedback. We’re glad to hear the crew arrived on time, came prepared, and handled your belongings with care. And we’re especially happy you felt supported with the truck — even though our movers can’t drive customer-provided vehicles for liability reasons, it’s great that their knowledge helped you feel confident getting from point A to point B without any issues.

We appreciate you choosing us, and we’d be more than happy to help again in the future. - Pablo
- Smart Move, LLC

Andrew B

(5) 11/30/2025 Brevard

Top notch, thanks!

Mover's response:
We appreciate that! Always great to know the team delivered a top-notch experience. Thanks for taking a moment to share. - Pablo
- Smart Move, LLC

Kimberly A

(5) 11/29/2025 Charlotte

Smooth and easy move

Mover's response:
We’re glad to hear everything went smoothly and the process felt easy on your end — that’s exactly what we aim for! Thanks for sharing! - Pablo
- Smart Move, LLC

Cynthia E

(5) 11/26/2025 Gastonia

They did a wonderful job. We're flexible when I had to change the tune and communicated well. The two young men who came treated my parents' items with care and were polite and considerate. Would definitely reuse and recommend.

Mover's response:
We’re really glad the crew’s flexibility and communication made things easier for you. It’s great to hear they treated your parents’ belongings with the care and respect they deserve. Thank you for choosing us — and for recommending us as well. - Pablo
- Smart Move, LLC

Peter F

(5) 11/25/2025 North Las Vegas

Great team they did a great job
Thank you

Mover's response:
We’re glad to hear the team took good care of everything and left you happy with the job. Thanks so much for sharing your feedback! - Pablo
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Charlotte, Washington, Las Vegas, Loveland, Wichita Falls, and Hudson areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min