HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,939 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 19,818 moves through HireAHelper

4,939 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 19,818 moves through HireAHelper

4,939 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
4,939 reviews
92%
4%
1%
2%
1%

Dennies B

(5) 4/11/2026 Indian Trail

Other than not being at the time we talked about, the guys were GREAT. Very pleasant and efficient! Very polite

Mover's response:
We really appreciate the grace on the timing — especially after coordinating it the day before. We did our best to make it work, and your understanding truly means a lot to us. We’re glad the crew still delivered a great experience and left a good impression. Thanks for the 5 stars and for taking the time to share this. - Pablo
- Smart Move, LLC

Brigitte V

(5) 4/16/2026 Las Vegas

Zeno and Elijah were amazing!!!! Timely and super nice! Prepared, respectful and thoughtful! Definitely recommend them to everyone!

Mover's response:
We appreciate it!! So happy to hear they made such a great impression. Really appreciate the kind words - Lena
- Smart Move, LLC

Ryan E

(2) 4/11/2026 Johnstown

One of the members of my crew was constantly on his phone and generally not putting effort into the job. He once asked to use my restroom and after a while of moving items myself I realized he was in there talking on the phone. He carried one item at a time, drug furniture and items across my floors and the pavement of the parking lot, and didn’t work very hard. He would stand around and wait while myself and the other crew member put in a majority of the effort. At one point during the move I found him standing with a full cart that had not been unloaded after I had stepped away for 10 minutes.

Katalin B

(5) 4/13/2026 Longmont

They did a wonderful job and were very nice. I would recommend them to everyone.

Mover's response:
Thanks a lot! Glad to hear the team took great care of you! - Lena
- Smart Move, LLC

Matt J

(5) 4/11/2026 Windsor

They stayed busy from the beginning to the end

Brandon B

(5) 4/13/2026 Mooresville

They did an amazing job!

Mover's response:
We’re glad the team delivered the kind of experience you were hoping for. Thanks for taking a moment to share this — we really appreciate it. - Pablo
- Smart Move, LLC

Patty G

(5) 4/9/2026 Marshall

The crew was very fast and careful with my belongings . Did a great job!

Dennis W

(5) 4/3/2026 Murfreesboro

Tyrin and crew were outstanding! They were fast, efficient and friendly. Definitely recommend. 5 star service!??

Janet K

(5) 4/10/2026 Asheville

The 3 workers showed up on time and managed to expertly fit all of our furniture and boxes of our 1700 sq foot home into 2 PODS, including an extra large (9’) and heavy dining room. It was amazing. They were polite and professional throughout the job. Highly recommend!

Mover's response:
Thank you so much for your wonderful review! We’re thrilled to hear the crew was able to efficiently and carefully fit everything into your PODs, even with such a full load. It’s great to know they were polite and professional throughout the process. We truly appreciate your recommendation!

– Ernest
- Smart Move, LLC

Michael R

(5) 4/3/2026 Broomfield

The movers were very helpful and got the job done fast.

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min