HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,939 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 19,816 moves through HireAHelper

4,939 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 19,816 moves through HireAHelper

4,939 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
4,939 reviews
92%
4%
1%
2%
1%

Jamie D

(5) 7/12/2021 Apex

Terrific crew! Arrived and assessed our home and items to be moved. Discussed our desired packing order, which they accommodated beautifully and without question. Matthew and his team of Stella, Tristian, Stiven, and Carlos. They worked HARD! the entire time they were here. Was money well, well spent as they did in 3 hours what my husband and I would never have been able to do and still be married! Matthew and his team packed everything with the utmost care, ensuring they will have no problem during transit and arriving safely to our new destination. I went with this company based solely on the reviews I read. I felt compelled to write one after the terrific and extremely pleasing experience I had with Smart Move, LLC. Thank you Smart Move for your phenomenal team you sent to our home. We look forward to doing business with you again next time we move. Thank You!
One Very Particular Customer (and a happy one!),
Jamie D., Apex NC

Mover's response:
Thank you for the kind words, Jamie! If you need anything else in the future give me a call! ~Tiffany
- Smart Move, LLC

Mark M

(5) 7/10/2021 Cary

On time. Highly communicative. Finished ahead of schedule. Curteous and professional.

Mover's response:
Thank you for the review, Mark! ~ Tiffany
- Smart Move, LLC

Jaime T

(5) 7/12/2021 Greensboro

Very respectful and helpful! It made moving cross country much less stressful.

Melanie K

(5) 7/8/2021 Brentwood

Guys did a excellent job and were extremely professional. We’d definitely hire them again!

Kacey W

(5) 7/10/2021 Carrboro

They were absolutely wonderful! One-time, courteous, very helpful. I'll definitely use them again for my next move and would highly recommend them. Thank you so much!!

Mover's response:
Thank you for taking the time to leave us a review, Kacey! ~Tiffany
- Smart Move, LLC

Jane O

(5) 7/9/2021 Greenville

The guys were on time and did a great job!

Jeffery R

(5) 6/30/2021 Smyrna

These guys were great! On time, great communication! Hard workers! Great Price!

Angela A

(4) 7/5/2021 Nashville

Everything went great! Showed up with 3 people even though we only paid for 2. Everything went quickly and efficiently. Called 30 minutes prior to arrival.

During our unloading, those movers stated that most items were not loaded correctly into the POD. A few items were damaged - we do not know if this happened during loading or during transport.

Jeff L

(5) 6/23/2021 Raleigh

Crew was on time and professional. Wrapped up the work in the allotted time that was purchased!

Renay G

(5) 7/2/2021 Arden

These folks were on time - and had my truck unloaded in no time. they were polite and went the extra mile.

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min