HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,941 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 19,823 moves through HireAHelper

4,941 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 19,823 moves through HireAHelper

4,941 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
4,941 reviews
92%
4%
1%
2%
1%

Rachel E

(5) 7/27/2019 Charlotte

Excellent service. Extremely polite and courteous. Knew what they were doing and were effective and efficient. Very careful with furniture pieces and cared for my furniture as if it were their own. Excellent communication and timeliness.

Mover's response:
Thank you, Rachel!
- Smart Move, LLC

Marco G

(5) 7/20/2019 Holly Springs

Great guy that came out to me move. They were punctual and respectful. They knew how to pack a POD for maximum use of space and treated my belongings as if they were their own. I would highly recommend.

Mover's response:
Thank you, Marco! ~Tiffany A.
- Smart Move, LLC

Cindi M

(5) 7/27/2019 Charlotte

Jimmy, Chris and Lino were awesome and very professional. We are very happy with the job and would use them again without hesitation.

Mover's response:
We look forward to hearing from you in the future! Thank you, Cindi!
- Smart Move, LLC

Charisma D

(5) 7/27/2019 Fort Mill

Jimmy lee, Chris, and Lino did a wonderful job with helping us load our Uhaul. They were extremely professional and knew exactly what to do. I would highly recommend them for moving and loading.

Mover's response:
Charisma, thank you for your kind review! We are always happy to help!
- Smart Move, LLC

Kathleen P

(5) 7/23/2019 Asheville

Cameron and Jamal were excellent helpers. They were prompt, let me know when they would arrive, worked really hard, did excellent careful work and were pleasures to be around. I would certainly recommend them and use their help again.

Al C

(5) 7/17/2019 Fairview

On time, knowledgeable, team players, respectful of me, my property, and each other. Very professional!

Susan M

(5) 7/24/2019 Durham

Baquon and Jamal were polite, professional and worked hard to get my things loaded. They additionally tied everything down with the rope I provided for stability. I would highly recommend them again.

Mover's response:
Thank you, Susan! ~Tiffany A.
- Smart Move, LLC

Katelyn C

(4) 7/24/2019 Raleigh

Came slightly later than I had originally booked, but I had received a call the day prior to ensure the new time was okay and then received a call when they were on the way. Worked hard, professional, did a good job. No complaints! Would hire them again.

Mover's response:
Thank you for your kind words, Katelyn! ~Tiffany A.
- Smart Move, LLC

Theodore B

(5) 7/16/2019 Bailey

Polite, hardworking and well organized. All were very careful with the furniture and belongings. David did an excellent job of coordinating with workers, packing the POD, and returned all his phone calls promptly. They arrived 2 hours late due to some preparation issues but worked hard and got the job done expediently. I would recommend having a supervisor (David) check work orders before booking in future - website grossly underestimated my POD needs for workers and POD size!

Mover's response:
Thank you for your kind words, Theodore! ~Tiffany A.
- Smart Move, LLC

Jill W

(5) 7/22/2019 Fuquay Varina

The three young men who came to help move my daughter from a 2nd floor apartment to a house that was an hour away were wonderful. They were very hard workers. They worked fast but still made sure to take care of all her belongings. They even didn't complain when we got to the house to unload and the A.C. wasn't working. It was in the middle of the day during a day where the heat index was over 100 degrees. I highly recommend Smart Move.

Mover's response:
Thank you for your business, Jill! ~Tiffany A.
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min