Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,561 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 18,021 moves through HireAHelper

4,561 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 18,021 moves through HireAHelper

4,561 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,561 reviews
92%
4%
1%
2%
1%

Alfred G

(2) 3/17/2025 Charlotte

The guys were respectful but showed up unprepared without tools. I had a basic set of tools when they showed up which they used. Once we moved the furniture to the new place, they didn't bring the tools or the bolts and screws to put the bed sets back together. I had to send my daughter back to the old place so they could finish the work. They couldn't fit a sleeper sofa in one of the rooms and broke 2 of the legs. The broken sofa sleeper now sits in my new garage and I will donate at this point. Overall not a good experience. I understand mistakes happen but this was a little much.

Mover's response:
We sincerely apologize for the issues you experienced during your move. While we’re glad to hear our team was respectful, we completely understand your frustration regarding the lack of tools, the missing hardware, and the damage to your sleeper sofa. This is not the level of service we strive to provide.

We appreciate your feedback and will use it to improve our preparation and handling procedures to prevent this from happening again. If there’s anything we can do to make this right, please reach out to us at Smart Move phone number, and we’d be happy to discuss a resolution.
Thank you for bringing this to our attention, and we truly regret the inconvenience caused. - Hector.
- Smart Move, LLC

Carl K

(5) 3/18/2025 Las Vegas

Guys were fantastic Will definitely use you again

Mover's response:
We're thrilled to hear you had a great experience. We look forward to working with you again in the future! - Hector.
- Smart Move, LLC

Aimee G

(5) 3/17/2025 Chandler

They came and did everything professionally they were supposed to be three but the two did it within the same amount of time.

Mover's response:
Thank you for your feedback! We’re pleased to hear that our team completed the job efficiently and professionally. Our goal is always to provide high-quality service while maximizing productivity. We appreciate your support and look forward to assisting you again in the future. - Hector.
- Smart Move, LLC

Justin A

(5) 3/14/2025 Harrisburg

They addressed any concerns quickly and worked to ensure everything went smoothly. It's clear they take pride in their service and maintaining high standards.

Mover's response:
We're thrilled to hear that you had a smooth experience and that our team could promptly address your concerns. Providing excellent service and maintaining high standards are our top priorities, and your feedback reassures us that we're on the right track. We truly appreciate your support and look forward to serving you again in the future! - Hector.
- Smart Move, LLC

Connie B

(2) 3/5/2025 Chesnee

They showed up and spent the first hour and a half taking the easy boxes instead of the heavy furniture after I asked them 3 times to stop filling the pod with boxes. I had to finally call a male friend over and he said firmly hey guys this is not what she hired you for. By that time the pod was more than half full. They then stuffed my 2 heavy couches on their side breaking their metal support beams and ripped off one motor. They hid them quickly with other things. I’m sure many more things are broken and unfortunately we won’t be unloading until July. We had to pay an additional hour because of their stubbornness to take the easy things first. They had to pull out boxes to get some furniture in but still left a LOT…. This was a terrible waste of money!! Will never use this company. $3500 worth of furniture ruined …..there insurance coverage says .58 cents a pound- seriously?!??? I have the couch receipts!! Ugh

Shawn T

(5) 3/6/2025 Longmont

The crew that showed up was respectful and efficient, glad we booked these movers!

Lisa S

(5) 3/13/2025 Tempe

The movers showed up on time, were quiet, incredibly efficient and careful with my belongings. I am so happy I hired them as it alleviated so much pressure affiliated with a move.I will use them to unload my pod as well.

Mover's response:
We’re so glad to hear our team made your move easier! Efficiency and care are always our top priorities. We’d love to help with your POD unload when the time comes—just let us know! - Emilio.
- Smart Move, LLC

Anne B

(5) 3/15/2025 Gastonia

Arrived during the two hour time frame and within 40 minutes unpacked the POD and helped organize a few things for the girls.

Thank you for taking care of our belongings.

Mover's response:
Thank you for your kind words! We're glad our team could efficiently unpack your POD and help organize everything for you. Let us know if you ever need assistance again. - Emilio.
- Smart Move, LLC

Maureen S

(5) 3/14/2025 Lebanon

Excellent team! They were fast and efficient. Friendly and did their best to make sure we were happy with the placement of our items.

Mover's response:
Thank you for your kind words! We're thrilled to hear that our team provided fast, efficient, and friendly service while making sure everything was placed just right for you. Your satisfaction means everything to us! Let us know if you ever need our help again. - Hector.
- Smart Move, LLC

Camila N

(5) 3/13/2025 Las Vegas

Very pleasant and accommodating!

Mover's response:
Thank you for your kind words! We're happy to hear that you had a pleasant experience with our team. If you ever need our services again, we'd love to help! ?? - Hector.
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Wichita Falls, Mesa, and Hudson areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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