HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,979 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 20,015 moves through HireAHelper

4,979 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 20,015 moves through HireAHelper

4,979 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
4,979 reviews
92%
4%
1%
2%
1%

Janet K

(5) 5/14/2026 Asheville

Indigo and team from Smart Moves (coordinated thru HireAHelper) came on time, were well prepared and were friendly and professional. They completed the PODS loading job fast and efficiently and within the allotted time. Very happy with their work and would highly recommend them.

Phillip L

(5) 5/16/2026 Denver

Awesome job!!! Movers were very friendly and on time! Couldn’t ask for a better job!!

Crystal J

(5) 5/14/2026 Windsor

On time, super fast, friendly and efficient!

Jill B

(5) 5/16/2026 Charlotte

Helpful communication, on time (actually early), very nice and friendly to work with, got everything done very well and very quickly!

April F

(5) 5/16/2026 Las Vegas

On time, worked efficiently and we're respectful of my property.

Shawn S

(5) 5/15/2026 Charlotte

Chris and his guys did an amazing job. I'm greatful for the job that they did for me. They took great care of my belongings not to damage anything. I would recommend and us these guys again. Thank you for a great job!!

Eric B

(5) 5/15/2026 Hermitage

Highly recommend! They were professional, on time, and handled everything with care. The move was smooth and stress-free from start to finish. They worked fast, communicated well, and made sure all my furniture and boxes arrived safely. Definitely would use them again!

Mover's response:
Thank you so much for the kind words and recommendation! We’re thrilled to hear your move was smooth and stress-free. Our team works hard to provide a professional service and make sure every item is handled with care. We truly appreciate your trust in us and look forward to helping you again in the future! - Lena
- Smart Move, LLC

Miriam F

(5) 5/14/2026 Pahrump

My moving men from Smart Moves, LLC, Gerardo and Elijah, were personable, knowledgeable, and efficient. They both did a great job moving all of my furniture and other items into my house. Unfortunately, my moving men on the packing side in New Jersey did an awful job, and sadly every piece of furniture, including antiques, sustained significant damage in some way.

However, that has nothing to do with me highly recommending Gerardo and Elijah for all your moving needs!!

Mover's response:
Thank you so much for your kind words! We’re glad to hear that our crew provided efficient and professional service during your move. We’re very sorry to hear about the damage from the packing side, especially to your antiques, but we truly appreciate your recommendation. Thank you for choosing Smart Move!- Lena
- Smart Move, LLC

Cherney M

(5) 5/14/2026 Monroe

Absolutely delightful young men with backs of steel!!! They did an amazing job and will definitely recommend for anyone.

Mover's response:
Thank you so much for the wonderful review! We’re glad to hear our team made such a great impression and provided amazing service. We truly appreciate your recommendation and support! - Lena
- Smart Move, LLC

Brittany B

(5) 5/9/2026 Charlotte

Will recommend to others

Mover's response:
Thank you so much! We truly appreciate your recommendation and are glad you had a great experience with Smart Move. We look forward to helping again in the future! - Lena
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min