Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,574 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 18,133 moves through HireAHelper

4,574 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 18,133 moves through HireAHelper

4,574 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,574 reviews
92%
4%
1%
2%
1%

Melissa C

(3) 7/10/2022 Nashville

I originally booked 2 movers for 2 hours from 8am-10am on 7/9/22. At 7:45am, 3 movers arrived. They were courteous, professional, and efficient. It took them only 1 hour to load my PODS container. The only reason I didn’t give a higher rating is because I was not happy that they still charged me for the full 2 hours when the movers were finished the job within 1hr. That’s a difference of $150 plus tax. When I called I was told no refunds. That didn’t sit well with me.

Sharon S

(2) 7/16/2022 Durham

First of all some I hired four men for two hours and two of the men arrived 15 minutes late and the other two arrived around 30 minutes late. In which, I ended up paying an extra $263 for this move. The supervisor or person coordinating the loading was good and one other guy with him were good, but the other two guys were slow and not respectful of our property or goods. They hit the wall with a big piece of furniture and left a hole in the wall and acted like they did not notice it until I pointed it out. Then my steel garbage can was bent. My husband's desk and bedroom dresser were damaged also. I have reported these items as damaged and waiting on a solution. I would not recommend these movers.

Mover's response:
Good afternoon. This customer was set for a 11:00am-12:00pm arrival window. Our first two movers arrived at 11:15am and our second two movers arrived at 11:30am, which is on-time. We did hit the wall. There was literally no other damage. We have pictures showing nice loading. We did a great job. The customer was overheard on the job saying she will find a way to get a refund. Therefore, we deny her claim. ~ Billy
- Smart Move, LLC

Ryan L

(5) 7/18/2022 Fort Collins

They were great. Showed up a little early. Banged out the job on an incredibly hot day. No complaints, never stopped moving, really well organized. Would recommend.

Nicholas B

(5) 7/18/2022 Littleton

Good finding got everything done in an hour and a half with a one bedroom apartment!

Katie B

(5) 7/18/2022 Holly Springs

On time, very professional, very careful with the walls/floors and furniture

Stephen W

(5) 7/16/2022 Cheyenne

Smart Move was fantastic. Professional, courteous, clean, speedy, and efficient. I’d hire them again in a heartbeat!

Haley O

(5) 7/9/2022 Asheville

Great work, unloaded in 90 minutes what took 4 hours to load on the front end. They were friendly, polite, and on time. Gave me updates throughout the unload process. Absolutely would hire them again!!

Mover's response:
Thank you for the review, Haley! We appreciate you and your business! ~Tiffany
- Smart Move, LLC

Ralph T

(5) 7/18/2022 Youngsville

Justin and Demarco did a great job . I am very pleased with them .. thank you for sending them
Ralph Tewksbury

Abigail E

(3) 7/14/2022 Nashville

They showed up a half an hour early and were completely done in one hour. I have a one-bed apartment worth of items. They were efficient at using the space in the pod, but I am concerned with how they loaded some of my items. Not necessarily a bad experience, but not a great one. We will see how everything holds up when I get the pod back at my destination.

Mover's response:
Thank you for the review, Abigail. I have reached out to you via phone and email several times and had no response. I reached out to get some feedback details on what you were not happy with. I am still willing to be of an assistance in helping with what you were uneasy about. Please reach out and we can discuss further. ~Tiffany
- Smart Move, LLC

Nancy P

(5) 7/15/2022 Broomfield

I was expecting 2 men for two hours but 3 showed up. They were quick, careful, and got the job done in 1 hour.

Very Pleased!

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Wichita Falls, Mesa, and Hudson areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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