Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,574 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 18,116 moves through HireAHelper

4,574 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 18,116 moves through HireAHelper

4,574 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,574 reviews
92%
4%
1%
2%
1%

Joe R

(5) 1/17/2025 Cheyenne

Great team did over and above to make our move easy. I’d give them 20 stars if possible

Mover's response:
We appreciate your kind words! It was a pleasure helping you, and we’re thrilled you were so happy with our service. - Lena
- Smart Move, LLC

Helen D

(5) 1/23/2025 Clayton

Very polite, professional, and careful!

Mover's response:
Thank you for your kind words! We take pride in providing polite, professional, and careful service. We appreciate your feedback! - Lena
- Smart Move, LLC

Jennifer W

(5) 1/25/2025 Nashville

Mason and his partner showed up early, were friendly and very efficient. 10 out of 10 recommend this program for an ease of packing a rental truck!

Mover's response:
We love hearing this! Our team takes pride in being efficient and dedicated. Thanks for your recommendation—we’d be happy to help again anytime! - Lena
- Smart Move, LLC

Barbara F

(2) 1/15/2025 Littleton

The workers called the night before to schedule an earlier arrival from 10:00AM to 8:15-8:30 AM then didn't arrive until 8:50. They often did not listen to our directions on where items and boxes should go in the house. They were all about getting our moving trailer unloaded fast and getting to the next job. Several large items ended up in the basement that should have been on the first floor and v.v. They also weren't mindful of stacking fragile boxes below heavier boxes on the loading dollies. We had a few inexpensive,
But sentimental items crushed. They took no care to protect our floors and walls. I'm thankful we had other movers unload our furniture, glass cabinets, etc. Would definitely not recommend.

Mover's response:
Thank you for providing us with your valuable feedback. We genuinely appreciate it and will use it to enhance our service in the future. We apologize for any confusion regarding the placement of furniture in your home, and we regret that we were unable to address it while on-site.
Regarding your scheduled move, it was booked in to us by you , for a 9:00-10:00 AM arrival window. Our team reached out the day before to confirm the time, and there was no indication that the time had changed. Our crew arrived slightly early, at 8:50 AM, in an effort to stay ahead of schedule. As well as we stayed past the pre booked time frame.
We recognize the importance of clear communication and will work to ensure better coordination in the future to prevent any potential misunderstandings.

Thank you again for your feedback.
- Smart Move, LLC

Jennifer W

(5) 1/24/2025 Charlotte

Montario and Tay are amazing! Very thorough! Highly recommend!

Mover's response:
Appreciate the great feedback! Our team works hard to provide top-notch service. Thanks for recommending us! - Lena
- Smart Move, LLC

Supreeth S

(5) 1/23/2025 Windsor

They communicated well and finished the job efficiently

Mover's response:
Thank you for your kind words! We’re glad our team met your expectations with their hard work. We truly appreciate your feedback! - Lena
- Smart Move, LLC

Luke J

(1) 1/12/2025 Scottsdale

The worst ever.

Mover's response:
We’re sorry to hear you were unhappy with their experience. Our team worked hard and even went above and beyond to complete the job as planned. However, the size of the move was significantly underestimated when it was scheduled through Moving Staffers. The job involved a 3,500 ft² home and was set up for just two movers to handle in four hours, which simply isn’t realistic.

While there were no damages or issues during the move, the time and manpower provided were not enough for a job of that size. We always do our best to provide exceptional service, but accurate estimates during the planning stage are crucial to ensuring everything goes smoothly. We understand the frustration and appreciate the opportunity to clarify the situation.
- Smart Move, LLC

Jennifer R

(4) 1/19/2025 Mesa

Max a Gerald did a good job , carried heavy antiques upstairs and put beds together. Thank you.

Mover's response:
That’s what we love to hear! Our team works hard to make sure every job is handled with care. Thanks for your review! - Lena
- Smart Move, LLC

Shaiann M

(5) 1/20/2025 Fort Mill

Great movers !!!

Mover's response:
So glad to hear that! We always aim to handle every job with care and professionalism. Thanks for your support! - Lena
- Smart Move, LLC

Joseph J

(5) 1/20/2025 Franklin

Awesome guys with lots of energy! They arrived on time, did what I asked, and accomplished the task in under two hours with no complaints, no injuries, no damage to the stuff, and everything went smoothly!

I could not have done this myself. I am so glad I hired these guys. They really took care of EVERYTHING.

Mover's response:
Thank you so much for your kind words! We're thrilled to hear that everything went smoothly and that we could make the process easier for you. It’s always our goal to provide excellent service with care and efficiency. We appreciate your trust in us and are so glad we could help. If you need anything else in the future, don't hesitate to reach out! - Janeth
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Wichita Falls, Mesa, and Hudson areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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