Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,574 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 18,127 moves through HireAHelper

4,574 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 18,127 moves through HireAHelper

4,574 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,574 reviews
92%
4%
1%
2%
1%

Sue F

(5) 11/13/2024 Weaverville

Moses and Desmond were on time and very professional and packed everything we had for them in the allotted time

Mover's response:
Happy to read that! Well, after all we are professional movers, so we're glad it came to show. Thanks for your review!
- Smart Move, LLC

Greg G

(5) 11/15/2024 Grifton

2 of the nicest guys I’ve met since moving down here, I may have another job coming up soon and would like to use the same guys, very professional

Mover's response:
Thank you for your fantastic feedback! We're delighted to hear that our service met your expectations. When you're ready for the upcoming job, just let us know, and we’ll be happy to arrange for the same crew to assist you. - Janeth
- Smart Move, LLC

Kim K

(5) 11/12/2024 Nashville

Smart Move did a great job. The movers, Derrik and Mario, were fast and thorough, never taking a rest in 2 hours other than to use my bathroom.
It would have been comforting to receive a text during the 1 hour window. I called 30 min. into that hour and Emilio said he'd communicate with the team and ask them to call me, which they did immediately to let me know they'd be there a bit after the 1 hour window, which was fine.
Emilio, my phone contact, was fantastic. Smart Move's and Hire-a-Helper's communications and billing's wires got mixed and I was contacted the day before for a $100 deposit, which I paid. Turns out I was also charged the full amount of the job by Hire-a-Helper. Emilio figured out the issue and remedied it. He and I ended up talking 4-5 times during the move as he worked to resolve the double payment issue. He followed up immediately with a screen shot of the credit and then again, I believe after he had already left work. 5 stars to Emilio!

Mover's response:
Of course, we wouldn’t let you be left with a bad taste! It truly means so much to us that you noticed the hard work from our movers and our commitment to delivering a 5-star service, just like the rating you gave us.

Honestly, your understanding about the late arrival and the prepayment mix-up—and the calm and patience you showed throughout—were remarkable. If we could rate our customers, you’d definitely earn a 5-star review from us too!

Thank you for your kindness and thoughtful words. If you ever need to move again, we’d be honored to assist you. - Emilio.
- Smart Move, LLC

Loretta C

(5) 11/14/2024 Las Vegas

They finished unpacking my pod in an hour and 40 minutes. Then they kindly helped me open some boxes before they left. I didn't realize I was supposed to text your company when we were done. However, I did speak to someone that called me from smart moves and told them the same information I just gave yo The original people that I use for smart.Move washed the screws to my bed so it couldn't be put together.However, your crew came the following day and did put it together.So I'm very satisfied.You stand behind your work.Thank you

Mover's response:
Your kind words truly motivate us to keep providing top-notch service. Thank you for the wonderful review!
- Smart Move, LLC

Jeff P

(5) 11/14/2024 Las Vegas

Great guys. Very thorough, helpful and communicative.

Mover's response:
We appreciate your kind words and are so grateful to have customers like you. Best regards - Janeth
- Smart Move, LLC

Michelle B

(5) 11/11/2024 Wellford

The two men unloaded the container and re-assembled the bed and dining table within two hours. They also brought damages to our attention as they came across the piece with damage. They were personable and conscientious.

Mover's response:
Thank you for your feedback! We're glad to hear our team was efficient, communicative, and took care with your items. We appreciate your trust and hope to serve you again!
- Smart Move, LLC

Kerry L

(5) 11/13/2024 Timnath

Great crew. On time, polite, finished quickly and efficiently! Did a fantastic job.

Mover's response:
We appreciate your review! It was our pleasure to assist with your move! - Janeth
- Smart Move, LLC

Philip M

(5) 11/13/2024 Loveland

Great!!
Thank you!

Mover's response:
Thank you for the great feedback! We're so glad you had a positive experience! - Janeth
- Smart Move, LLC

Lydia W

(5) 11/12/2024 Surprise

Everything went perfectly with them.

Mover's response:
We’re grateful for your feedback! Thank you for trusting us with your move! - Janeth
- Smart Move, LLC

Amber B

(5) 11/12/2024 Las Vegas

Cakled the same morning because we were desperate for help. Guys were fast and professional. We were super satisfied and even tipped extra.

Mover's response:
We’re so happy to hear that everything went well! Thanks for the positive feedback! - Janeth
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Wichita Falls, Mesa, and Hudson areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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