Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,691 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 18,538 moves through HireAHelper

4,691 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 18,538 moves through HireAHelper

4,691 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,691 reviews
92%
4%
1%
2%
1%

Lauren K

(5) 7/18/2025 Boulder

Super quick!

Mover's response:
Thanks! We’re happy to hear we could get things done quickly for you! - Andryk.
- Smart Move, LLC

Sara Y

(1) 7/15/2025 Taylors

Beware. Didn’t stay the allotted hours without finishing the job. Charged us for 7 hours and only worked 5.5 hours. They said they had another Job and would finish the next day but the same crew did not show up the next day. They will not refund my money even though I called them as they were finishing up. They were insistent that my husband sign their phone. And I called right away before they left. Called 4 or 5 times. No resolve. Do not use them. Not professional at all. Didn’t use the special boxes provided for dishes. Just stuffed them in a box. We will see once we unpack.

Mover's response:
We sincerely apologize for any miscommunication or confusion that may have occurred. The packing crew assigned to you on the first day was scheduled and prepared to work the full pre-booked 7 hours. However, at approximately 6:45 PM (5.5 hours into the job), the crew was dismissed by Mrs. Sarah due to the time of night stating she wanted to get dinner and she had a crew coming for 5 hours the following day.

Please note that our crew had no other appointments that evening, as we do not schedule jobs with that of late start times. Mrs. Sarah signed the time-stamped paperwork confirming 5.5 hours of service on the first day on the crews paperwork. She then also released the 7-hour prepayment via the link sent by Porch Moving Group to her . As with all providers, Smart Move does not handle billing directly; all payments and billing are managed through Porch Moving Group.

Per the policy, pre-booked time slots are non-refundable. Our team spent a total of 10.5 hours on-site over the two days and remained each day until they were dismissed by the customer.
- Smart Move, LLC

Sherry S

(5) 7/15/2025 Clyde

The movers were helpful and prompt. They made short work of our Packrat and we’re mindful not to damage any of our items. If you need help unloading, these are the folks for you!

Mover's response:
Thank you so much for sharing your experience! We’re delighted to hear that our team was helpful, prompt, and took great care with your belongings. Making your move easier and ensuring nothing was damaged is very important to us. Your recommendation means a lot, and we truly appreciate your kind words. – Ernesto.
- Smart Move, LLC

Ryan S

(5) 7/17/2025 Denver

They were punctual and worked nonstop to get everything unloaded and into the house as fast as possible. Would absolutely hire again!

Mover's response:
Thanks so much! We’re glad the team was punctual and efficient. We’d be happy to help you again anytime! - Andryk.
- Smart Move, LLC

Vicky P

(5) 7/16/2025 Las Vegas

Very pleasant and efficient working by zeno and alonso

Mover's response:
Thanks so much! We’ll be sure to pass your kind words on to Zeno and Alonso. We appreciate your feedback! - Andryk.
- Smart Move, LLC

Amanda D

(3) 7/6/2025 Antioch

Movers arrived on time and were kind. They handled our items with care. My major complaint is that they were strategically slow so that they would not finish within the 2 hour window of time and we would therefore have to pay for an additional hour.

Mover's response:
Thank you for your feedback. We’re glad your items were handled with care, but we’ll look into the timing concerns to ensure full transparency going forward. - Hector.
- Smart Move, LLC

Nancy W

(5) 7/15/2025 Las Vegas

Outstanding service. The crew was wonderful, efficient, fast and friendly. What more could you ask for? Cody & Zeno were the best.

Mover's response:
Wow, thank you for such wonderful feedback! We’re thrilled Cody and Zeno made your experience outstanding. We’ll be sure to share your kind words with them. Thanks again for choosing us! - Andryk.
- Smart Move, LLC

Shauna S

(5) 6/28/2025 Charlotte

Super awesome team! The job became a lot more difficult due to an elevator outage and they were super flexible and understanding. Highly recommend!!

Mover's response:
We appreciate your flexibility too! Thank you for the kind words and recommendation—it means a lot. - Hector.
- Smart Move, LLC

Sharon T

(5) 7/14/2025 Greenville

We were very pleased with the service provided. The crew was on time, efficient, friendly and careful with our belongings. I would absolutely use them again.

Mover's response:
We're glad that you had a great experience Sharon. It will be our pleasure to help you again!
- Smart Move, LLC

Eugene S

(5) 7/3/2025 Easley

The move was great. The helpers worked efficiently and were able to upload the 25’ truck in 2 hr’s. Thank you.
I will recommend their service to other and will use them in the future.

Mover's response:
Thanks for the great review! We’re glad the team got everything done efficiently. We look forward to helping again. - Hector.
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Wichita Falls, and Hudson areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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