MOVEMASTERS

(4.9 out of 5 / 298 reviews)

Berwyn, IL / Moving services within 100 miles

Booked 814 times through HireAHelper

298 Verified Customer Reviews

Open Today - 5:00 AM - 10:00 PM

12 years in business

Berwyn, IL / Moving services within 100 miles

Booked 814 times through HireAHelper

298 Verified Customer Reviews

Open Today - 5:00 AM - 10:00 PM

12 years in business

About Us

Due to COVID-19 we are practicing social distancing and my entire crew are actively performing all jobs with face masks and Protective Gloves(I also require the customer is wearing protective gear as well) in addition to following any accommodations recommended from our customers. Our top Priority is the Health and Safety of ourselves and our customers. MoveMasters has been in Operation for 11 years. MoveMasters Amazing crew of Gentlemen are Polite, Respectful, Careful and will make your move as smooth as possible. We have expertise in the Following areas of Loading, Unloading, Cleaning, Packing Box and Freight trucks and Containers as well.

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Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Reviews

Real Berwyn area customers. Unedited, unfiltered reviews of MOVEMASTERS.

4.9
298 reviews
94%
4%
1%
1%
1%

Steve H

(5) 10/3/2020 Chicago

Excellently

Mover's response:
Thank you Steve, all the BEST to you and your family.
- MOVEMASTERS

Amanda W

(5) 9/26/2020 Naperville

MOVEMASTERS were fantastic. They showed up exactly at their arrival time and completed the job an hour sooner than anticipated! They were quick, thorough and honestly we did not think they would be able to fit all of our belonging into one POD but they spent time ensuring that every nook and cranny were packed like tetris. I would absolutely recommend this team again!

Mover's response:
Thank you Amanda! We appreciate your business!
- MOVEMASTERS

Tyler D

(5) 9/26/2020 Chicago

I highly recommend Move Masters for anyone needing help with their upcoming move. They communicated well the day before and day of prior to arriving. They were on time (early even!), worked hard, smart, and fast. It was the smoothest and most stress-free move we have had in Chicago.

Mover's response:
Thank you Tyler! I was great working with you. All the best and Blessings on your new beginning!
- MOVEMASTERS

Ruben A

(5) 9/19/2020 Elmhurst

Great help and amazing guys helping me out today. Will and Jay were awesome!! I recommend them anyday

Mover's response:
Ruben, Thank you so much! It was such a pleasure working with you. Blessings~
- MOVEMASTERS

Greg D

(2) 9/18/2020 Forest Park

I called Shamaiah on Wednesday to confirm our Friday schedule and asked if I could call on Friday morning with an update on when the truck would arrive. She agreed and said that they were local. I texted Friday morning at 7:47 to inform that the truck would be there at 8:30 am. She replied, gathering my crew, I will let you know when heading your way. I asked for a time of arrival. She replies, the original time frame is 8-9 am and my crew will be there. The truck arrived at 8:30 am the crew arrived at 9:18. I also chose MoveMasters because the listing and I asked if they were abiding by the COVID rules. Crew had no gloves and masks were off the faces within 10 minutes. There was no loading plan. I had about 75% already on the dock and they never looked to see what else was going on the truck. By the end Things were put on top just to be done. They were done loading at 10:52. I expect there will be damage and my furniture will be scratched when I unload. I WANT MY MONEY BACK! NEVER AGAIN!

Mover's response:
Greg When I spoke with you on Wednesday you stated you would give me a call on Friday morning at 7:00 am you didn’t call me until 7:47 am. I had to gather my crew because you did not inform me of the truck arrival until 7:47 am and it wouldn’t make sense to have them waiting at your site. I told you my crew would be there and we arrived completed the job as requested.
- MOVEMASTERS

Andrea L

(1) 7/14/2020 Glen Ellyn

Had a terrible experience and submitted claims for service and damages. The crew leader left an hour in because they didn't come prepared, the movers were all family members and it took them 6 hours compared to the 4 hours it took the unloading crew, who could not believe how terrible the trucks had been packed (like a stone garden birdbath packed next to a wood desk or a china cabinet packed against a metal pole). The crew was slow, had no game plan, had to be reminded to use furniture pads, and left the job (TWICE) for me and my father to finish, pushing back our departure time and changing our move plans. I also felt they were dishonest during the claim process. Could write more and I'm sure we'll see a counter review which will be full of nonsense. Point is that it was a really unpleasant and bad experience for my family and I strongly do not recommend, especially compared to our unloaders who were professional and fun to work with.

Joe F

(5) 9/4/2020 Bolingbrook

Excellent job packing the Pod.

Mover's response:
Thank you Joe and many Blessings to you and your family!
- MOVEMASTERS

Elizabeth B

(5) 8/26/2020 Fox Lake

The movers at MoveMasters were excellent! They worked hard, were extremely friendly and great at there jobs. They packed my home and into storage. I’ll hire them again when I close on my new house at the end of September! A+ rating from me!

Mover's response:
Thank you so much Beth! Looking forward to working with you again, Blessings!
- MOVEMASTERS

Michael V

(5) 8/8/2020 Chicago

This is the second time using MOVEMASTERS in the last year. They were on time, polite, professional and much faster than expected. Would highly recommend them to anyone!

Mover's response:
Thank you Michael!! It was a pleasure working with you and your wife again. Blessings from my entire crew and I.
- MOVEMASTERS

Lynette S

(1) 7/28/2020 Hobart

I hired Move Masters to move my family from a 2 bedroom to a 2 bedroom. I scheduled for two hours because I knew every additional hour us $95. I advised of what we had to move and that I rented a 26' truck. Boxes I packed were labeled to identify where they belonged - up or downstairs. On the move I talked to Shamya after the guys had been there for two hours. They were still loading the truck! I have never seen movers move so slowly! Instead of using the 2 wheeler we provided they carried boxes one at a time. They also did not have back braces or moving straps! When I mentioned this to Shamya she said she would check with the on site manager. At the new house the guys, again, had no sense of urgency. More importantly, they took furniture to the correct floor but grew tired of the boxes and began just putting them in the garage. They loaded up the living room then the garage - with no rhyme or reason. A twelve foot ladder was layer over boxes, storage shelves were part of the mess unused. Back at the first house they were asked to move a couch and they refused. I spoke again to Shamya to discuss this and she indicated the using a two wheeler takes longer! She then told me to not pay the additional hours through Hire-a-Helper but to send it to her and she provided me with Zelle access. (I did so but put in the wrong email address.) Our contractor, our neighbor and others asked if they were family because they've never seen anyone moving so slowly! In fact, I had my sister, daughter, son and cousin jump in to help. I have yet to speak on the many breaks and the young one on his cell phone every 10-15 minutes! This was the worst experience I've had. We are now finding damage to our stuff and will advise you when our list is completed.

Mover's response:
Lynette, You have requested my services three (3) times and each time my crew has went above and beyond to make sure your belongings were safe, organized and secure. You requested two helpers and I sent three helpers to assist with your move. My crew arrived on time, were polite, courteous and respectful. You told my crew to put boxes with NO labels on it in the garage and on the first level of your home. My crew worked at your home in Hazardous conditions while you were in the process of packing and your belongings were scattered throughout your home. After the second trip and three quarters of the truck was unloaded you and your family took it upon themselves to assist my helpers. You stated that you did not have enough funds to cover your move and requested that you be able to Zelle me the following day. I did not request that you Zelle me for the additional hours.
- MOVEMASTERS

Service Area

We handle moves within 100 miles of Berwyn, IL 60402.

Get To Know Us

What can a customer expect after booking with you?

Our customers can expect polite,respectful, friendly, careful and strong men to complete their move.

What can a customer expect on moving day if they hire you?

Our customers can expect for us to show up on time, usually early, in uniforms and a huge smile on our faces ready to work.

How should a customer prepare for moving day?

Our customers should wrap all fragile items, including furniture,clean any debris for a clear path to maneuver belongings to the truck or containers, have all boxes packed and ready to be placed on the truck and provide the necessary equipment if not requested from us.

What types of moves have you handled?

We have handled office moves, Freight Trailer loading and unloading, packing containers of various sizes, local and long distance moves.

What's your favorite part about being a mover?

My favorite part of Being an Owner of a Moving Company is to see the Customer's smile and their major sense of comfort knowing their belongings are tight and secure. I also enjoy building relationships with the customers which lead to a numerous amount of referrals.

What training do you provide your crew members?

One on one communication and physically showing the guys how to pick up items carefully and where they should be placed properly on the Loading or Unloading location(s).

MOVEMASTERS Moving Photos

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly:
$5.00/ea.
Hand tools for assembly:
$10.00/ea.
Hand truck:
$10.00/ea.
Plastic wrap:
$35.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 5:00 AM - 10:00 PM
Monday: 5:00 AM - 10:00 PM
Tuesday: 5:00 AM - 10:00 PM
Wednesday: 5:00 AM - 10:00 PM
Thursday: 5:00 AM - 10:00 PM
Friday: 5:00 AM - 10:00 PM
Saturday: 5:00 AM - 10:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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