** We Haul Movers was awarded Top 3 Moving Companies in 2016, 2017 and 2018** We Haul Movers is a locally owned moving company with over 10 years in the business. We provide fast, worry-free assistance and customer satisfaction is our number one goal!
Had my truck unloaded in no time! Super polite and friendly. Very cost-effective. I will definitely use them again if needed.
We are very disappointed in our move and experience with We Haul Movers. If we could select negative stars for the rating we would. We scheduled our move well in advance and received notification from Hire A Helper the via email the contact name and number for our movers. As the email stated, we would be contacted by Justin and that we could reach out to him as well. Our initial communication clearly stated that we would hear something from We Haul Movers with 24 hours. When we did not hear from Justin with We Haul Movers, and we reached out to him. After multiple attempts to reach him, as well as leave a message, we did hear from him and he said he had confirmed our move date and would have movers there between 8 am to 9 am. The day before our move scheduled move, made several attempts to reach Justin from the number which was provided. All 8 calls went to his voicemail, which was full and not accepting messages. On the morning of 12-Oct, we got very nervous as to if we would have movers, especially since we could not each Justin, and have had no other contact with him. At 8 am, there were no movers. At 8:30 am, no movers. So we called and of course got voicemail and could not leave a message. 8:45 am, no movers. 9 am, no movers. Now please note all our correspondence informed us that our movers would be there between 8 am - 9 am. Our movers did not show up until 9:25 am. When two guys showed up the very slowly moving items in the truck. After working for approximately 35 minutes, they proceeded to take a 20-minute break. Shortly before 11 am, they informed my husband that they had to get to another job and they could not finish moving the items. And then called the number for my husband to tell report that the job was complete. The guy literally stood over my husbands shoulder to ensure that this this done. We are simply at a loss of words of this experience. The delay in We Haul Movers not being prompt upon they arrival, prolonged break and not completely the task that were laid for in inexcusable. This delay caused the movers scheduled for Oct 12 for the unloading in Charleston, SC to have to be rescheduled for Oct 13. In addition, we have had to incur additional expense with the truck; as well as incur hotel lodging. We are very shocked over this service performance especially since the company had such high ratings. Furthermore, we would like add this is response to Justin’s response about this being a scam of a move: ******************** Justin, First of all, I would advise you to refrain from calling what my wife put in the review a “scam”. It is far from it. Since YOU were not at the move, please allow me to enlighten you. First. Crew was supposed to arrive between 8-9am. They arrived at 9:25. They claimed they were late because they were given “the wrong time”. They began loading abut 9:35am. By 10:50, we were informed they had to leave by 11:15-11:25 to make a 12pm move elsewhere. I had to pay them an extra $40 dollars cash to keep them there until the 2 hour limit. They were NOT there 2 ½ hours. When we opened up the truck, we literally had stuff falling out because the crew had jammed everything in a rush to get going. This was BEFORE we left Raleigh, so there was no shifting. By the time we loaded what was left, It was too late to make the arrival time out if state for Saturday, forcing a stopover, delay in returning truck and rescheduling if movers which was coordinated by Hire A Helper. When we did begin unloading, the fantastic crew in Charleston discovered the Raleigh crew had jammed the couch in such a way that it took 3 of us to get it loose, which caused a rip in the armchair of the sofa. The movers in Charleston called the loading “pretty bad”. The lead crew member told me I had to approve the move when I got the text so they could make that next move, and watched over me as I did so. I saw no way I could dispute it so I approved it so the next move wouldn’t have the same issues. Bottom line. Your crew was late. They were more concerned about getting to the next job then properly finishing the job they were on. As I was told by the Charleston crew, they are supposed to block out 4 hours to make sure the job is complete before moving on to the next. It was made quite clear to me and my helper on the scene that “they had to get to the 12pm move on time”. I do not mean to be rude, but that is not my problem. They said this was their first job of the day, so there should have been no excuse to be late as they were. And literally cramming stuff in the truck to make that next move is unacceptable. You can feel free to contact me if you have any more questions, but let me make myself clear. Do not call this report a scam, and do not accuse me and my family of trying to run one. You should learn to govern your comments.
They were on time. Kept in touch with me on their way. Friendly, fast and super knowledgable on how to keep my stuff safe and sound on my trip to my new place! Would recommend to anyone!!!
Great job! No hits on walls. All furniture in good shape.
the two young men were very quick, polite, and respectful. they asked questions to make sure it wasn’t an awkward time moving. definitely going to book again!!!!!
Great experience. The guys were very helpful and efficient with their time.
The movers were fantastic! They were on time and gave me a heads up when they where on the way. They had great attitudes at the beginning and all the way through to the end. We moved an entire household so they had a lot to do and they exceeded my expectations. They were also very respectful of our property, especially around our stairs. I would absolutely utilize We Haul movers again!
The team that assisted me in my move were great. They had a very positive attitude, we’re very professional and took good care in packing my truck. They were even able to get a smile out of my wife who hates moving. I’d definitely recommend this team to anyone
Sam was absolutely awesome!!! They offloaded a full 16' trailer in an hour! They even set up our bed after our 14 drive which meant so much to us! The hardest working guys we have ever met!
To describe our experience with Sam and Oscar in one word we would - PERFECT! Wow! They were everything a family would want in movers.. they were patient, kind and professional and of course very strong. They packed the truck as quick as one could imagine all the while expertly placing every single item to ensure that nothing would break (which not one thing did!). We had a 16 foot truck that they were able to fill and unload TWICE in under 6 hours. They were polite, courteous and made the effort to keep busy the whole time. Their work ethic for two young men is unparalleled to what I have seen in many years. They never complained and were very upbeat. I will absolutely be using this service again!
We handle moves within 49 miles of 208 Castle Hayne Dr, Cary, NC 27519.
We charge an extra 10% for same day requests.
We accept next day requests at our normal rates.
We do not refund for any unused time.
We can always stay at least 1 hour over the prebooked time.
|Sunday:||8:00 AM - 5:00 PM|
|Monday:||8:00 AM - 6:00 PM|
|Tuesday:||8:00 AM - 7:00 PM|
|Wednesday:||8:00 AM - 7:00 PM|
|Thursday:||8:00 AM - 7:00 PM|
|Friday:||8:00 AM - 6:00 PM|
|Saturday:||8:00 AM - 5:00 PM|