Taking Better Care Movers Incorporated - A Local Charlotte Moving Company
Charlotte, NC / Moving services within 90 miles
Booked on 1,892 moves through HireAHelper
Charlotte, NC / Moving services within 90 miles
Booked on 1,892 moves through HireAHelper
One of Charlotte's Favorite Moving Companies
A Note from HireAHelper
We love working with Taking Better Care Movers Incorporated because they pride themselves in taking care of their Charlotte, NC neighbors. After several years moving in and around Charlotte we believe you'll love working with them too!
Relocation with Taking Better Care Movers Incorporated
Taking Better Care Movers: We Take Better Care of your moving experience! Fully Insured,Experienced,EXCELLENT ONLINE REVIEWS (Angie's List, Yelp, Google),USDOT Registered with Workers Comp. We are professional and honest movers that are here for your moving needs. No job is too big or small for us to complete in a safe and professional manner. We have completed hundreds of moves and have an excellent reputation with MANY EXCELLENT real online reviews. Do an internet search for TBC Movers and you will be able to verify our exemplary reputation for quality moving service. Whether it's for your home or business, we are experienced and we will be happy to provide: -Loading and Unloading Services for any sized truck, POD, Storage, etc. -Box packing, furniture wrapping -Home or office staging We show up with dollies, furniture pads, straps, tools to assemble and disassemble furniture, and any number of professional movers that you require. We are an insured corporation, an actual company that pays taxes. We have a $2 million general liability policy for any incidents that occur. We also have workers comp coverage as required by law.
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Charlotte area customers. Unedited, unfiltered reviews of Taking Better Care Movers Incorporated.
Christine M
The guys were great and very helpful. Willing to do whatever it took to get things moved in and in place.
Thanks
Lisa L
They were communicative about their arrival time and were actually able to start our job a little early. Even though they came from another job, they were eager to get to work and work hard, nonstop, until our job was completed. They had excellent knowledge and suggestions about how to handle the different facets of our job, and the move was so much less stressful using them. I would recommend TBC Movers and would definitely use them again!
Elizabeth P
The two-man crew that assisted us with loading our POD were nothing short of phenomenal! We are moving in two waves and this first load-in was to get all of the boxes and a few smaller pieces of furniture out of the house to get it ready for staging. We felt sure this POD would be filled once all of our boxes were packed in, but the team were so efficient that we had room to spare! My husband was able to pick out a few more items that would need to go and the guys were happy to work with him to fill out their time and get our POD filled up and ready to move. I would not hesitate to recommend TBC Movers based on this experience. That's one less thing to check off our moving list. Thank you!
Peggy G
They were very helpful in unloading the pod and placing my belongings where I ask them to place them. Was quick and respectful and very nice. I would hire them again when needed. Thank you. ??
John A
Super team! Knew what they were doing, packed everything quickly and well. Great attitude!
Jeff P
Arrived over an hour late (I was notified ahead of time and they sent an extra helper to make up for it, wish extra helpers had experience)
Not pros by any means. One knowledgeable lead helper and three amateur kids with seemingly no moving experience and no regard for personal property (no protection of our wood floors which were scratched up, and a broken a glass top table)
Didn’t clean up after themselves, left water bottles all around inside the house, used bathroom without asking, placed drinks in ice maker without asking etc.
The lead helper is a five but unfortunately as a group a one star
Would absolutely not use again with same crew
Tennell S
Great!! I'd use them when I'm ready to move into my house!! They were efficient and fast...Didn't take long at all for them to unload the truck...
Elizabeth R
The helpers arrived 15-20 minutes after the 1 hour window they were due to arrive which wasn't the biggest of deals but I was misled by the reviews I had read. The helpers were all very nice but I was not happy with the manner in which some items were handled, particularly the way the dressers were moved to the second floor. I offered to empty the drawers and also explained that the drawers come out of the main part of the dresser to lighten the furniture (knowing from experience they are quite heavy) and the response I got was no, we're not going to create more work. It would have been fine, except there are an incredible number of black marks and gashes along the stairwell connecting the main floor to the second. Comments were also made about the bed that specifically needs to be not put on it's side as much as possible as it can ruin the mattress and they kind of disregarded the request out of an inconvenience to them which I found very frustrating. In addition, many items were moved to one large room on the second floor and when all was said and done, I was not happy with the way everything was set down in the room. There were pieces of couch, random boxes and other pieces of furniture just spread out everywhere instead of having all boxes stacked to one side and the couch pieces together and not in the middle of everything. It was an obstacle course that took me hours to organize and get the dresser out of that room that was not supposed to be put in there. It just wasn't a job done that I expected from professionals. I was hoping for a higher order of organization of the items being moved and more care in not hitting walls with furniture. Unfortunately, I will not be recommending them to my mother who is in need of service in a few months.
It's unfortunate that you were not happy with the manner that we decided to handle your items. We always try to handle them in the professional manner that we are trained to practice out in the field. Us not following your advice in handling items is really a matter of safety for our movers. As far as the black marks, there was no complaint sent in to our office regarding them, nor were they pointed out on site or when they happened. In fact, this review is the first mention of them whatsoever. Why not contact us first, so that we can send a representative to do touch up painting or other forms of removal? Also with the items not being placed in the proper order and areas, how would the movers know what they need to correct on site, if you said nothing to them? Inquiring minds want to know.... Best of luck to you and your mother in the future, and we greatly appreciate your business.
Kareema G
The guys who showed up appeared to be inexperienced. They did not know how to use the ratchet straps that were suggested for use in the Pods. They did do a good job wrapping my belongings, they used all 12 furniture pads. They were smoking as they were loading the Pod (one guy took at least three cigarette breaks in 3 hours) and I had to go outside and ask them not to smoke around my belongings (I am allergic to tobacco smoke). Two of them were working hard and the other two were slacking off. They took three hours to do a job that really should have taken two. They left their trash from Chick Fil A in the parking lot as well. I would not recommend this company to someone.
And lastly, we have addressed our crew members about making sure they don't leave trash behind on a job site...but the problem in this case is, they didn't have Chick Fil A on this particular day...
Service Area
We handle moves within 90 miles of Charlotte, NC 28205.
Get To Know Us
How should a customer prepare for moving day?
Taking Better Care Movers: We Take Better Care of your moving experience!
Taking Better Care Movers Incorporated Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We cannot guarantee availability beyond the pre-booked time.
Moving Equipment
Hours
Sunday: | 10:00 AM - 11:00 PM |
Monday: | 9:00 AM - 11:00 PM |
Tuesday: | 9:00 AM - 11:00 PM |
Wednesday: | 9:00 AM - 11:00 PM |
Thursday: | 9:00 AM - 11:00 PM |
Friday: | 9:00 AM - 11:00 PM |
Saturday: | 9:00 AM - 11:00 PM |