Packed Moving Services - A Local Chicago Moving Company
Chicago, IL / Moving services within 30 miles
Booked on 1,666 moves through HireAHelper
Open Today - 7:00 AM - 11:00 PM
11 years in business
Chicago, IL / Moving services within 30 miles
Booked on 1,666 moves through HireAHelper
Open Today - 7:00 AM - 11:00 PM
11 years in business
One of Chicago's Favorite Moving Companies
A Note from HireAHelper
We love working with Packed Moving Services because they pride themselves in taking care of their Chicago, IL neighbors. After several years moving in and around Chicago we believe you'll love working with them too!
Relocation with Packed Moving Services
"Packed!" moving services is a company that will help you with all the stress of your moving process. We provide a variety of services listed as follows: local moving, long distance moving, packing, unpacking, loading, unloading, full service moving, disassembly, assembly, staging, cleaning, and day labor. All these services come in one convenient and simple package; pricing does vary. Get all your services at one trusted quality spot, instead of dealing with the hassle of calling many different places. Our services are 5 star rated. We will handle your belongings with care, efficiency and speed, and work diligently to provide 100% satisfaction. Thank you for choosing "Packed!" !!!
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
Moving Reviews
Real Chicago area customers. Unedited, unfiltered reviews of Packed Moving Services.
Robert C
All three workers were excellent. They worked nonstop for 3 hours. They worked well together, respectful of all items, had good experience with using full dimensions of container.
Ian K
Our movers were great! Not only did they carry multiple heavy items down two flights of stairs in a cramped apartment complex, but they helped efficiently pack the furniture in our moving truck and tie everything down. I would highly recommend.
Zach A
My movers were fantastic! They were efficient, considerate of my stuff, and communicative leading up to the move. Highly recommend these guys for Chicago area moves.
Kj S
Strike 1: I was awakened at 6AM CT on the day of my move by Packed Moving Services, informing me that they were double booked. Not sensing at all how this is/was my issue, I was then asked if the movers could arrive at 3PM. I said no, as I have a PODS with a 4 hour delivery that begins at 2PM and that is 1-2 hours later than I had wanted them to start. I wanted all the boxes moved to the first floor so when the PODS arrived, we would have a nice lead time. The young woman kept trying to get me to accept the later time, again, and I felt like I was expected to solve, despite being the paying customer. It was at this point where I became frustrated. The young woman mentioned to me that she “didn’t want to call the person in charge this early because they would be upset” - my assumption is this was Daniel (referred to later). After calling said person, she called back 6:15 to let me know that they could do 2PM, and OFFERED me an additional person for a total of 4 people for 4 hours. and said it was a NO CHARGE. I DID NOT REQUEST THIS OTHER PERSON, THEY WERE OFFERED TO ME. I accepted what I thought was a gracious solution to help me hit my 4 hour PODS time.
Strike 2: The lead crew person was on time at 2PM, the team was not. The phone person for Packed Moving Services, Daniel, aggressively TOLD me that they started at 2, even though it is quite well documented both by time and physical presence, that they were NOT there at 2PM and we were charged beginning at 2PM. Daniel began throwing numbers at me to overwhelm and disarm; heightening confusion and muddying clarity. It was through his barrage of information that I find that I was actually paying for the additional person.
Also, because the crew SLOWED DOWN when we had only 2 pieces of furniture left in the apartment, it caused us to go over an additional HOUR!!! So now the movers are overtime AND my POD is now over its 4 hour timing. Now I’m paying for their inefficiencies. Antonio - as nice and “smooth” as he is - was a major contributor to why things did not get done. He could not be serious about what he was doing and proved to be distractor to the other movers including his Tio, who served as the crew leader. One mover was visibly intoxicated and I question if he should have been able to handle a client’s belongings. I saw him a total of 4 times as he seemed to try to “stay focused” as evident by him wrapping a piece of furniture, 11 TIMES!! I personally observed from my balcony, when checking on the progress of the load, Antonio smoking what appeared to be a Black & Mild in my POD and near my furniture. We are a non-smoking household and the smell still lingers on my furniture. There were numerous complaints about the number of stairs; which had already been disclosed and approved by their company. Yes, I know it’s a lot of stairs, it’s why I hired movers and I most certainly don’t need to be kept in the loop about how many or hard they are.
Strike 3: I checked often on how we were looking on space and was told, ‘We have plenty. We’ll get everything on the POD’. Spoiler alert: not everything made it on the POD. I had to leave behind expensive patio furniture. The packing, although serviceable, left many of my large and expensive pieces of furniture scraped, ripped, and faded. This is AFTER I provided them with furniture blankets. I was VERY SPECIFIC on which pieces the blankets should be used. Meanwhile - some of the cheapest items, things I expressly asked NOT to be blanketed, were in fact blanketed, contributing to my furniture being damaged. They insisted on wrapping the very items I asked them not to and now my furniture is damaged.
Bonus strike: At the end of the move, after being told that I had to pay for the additional time AND person (that I didn’t request), Daniel offered me a workaround: call HireAHelper and tell them the crew finished two hours early to get a refund, so I could pay him the overage he was pushing. Feeling pressured, I called HireAHelper to report the early completion to receive the $350 refund. I was told this would reduce my cost, not that it was a final settlement or waiver of responsibility. I acted under time pressure and confusion, and I did not knowingly waive any claims. I received a $350 refund on my original $881 move through HireAHelper, only to then be charged $650 by Packed Moving Services — for a total of $300 more than I had wanted. Based on their hourly rate, they essentially made off with 2.3 hours of unjustified pay. They have a 4.8/5 rating (out of 375 reviews), but the service I received was anything but.
So to recap: double-booked and couldn’t show up; offered me an additional person and showed up late; improperly packaged and loaded my furniture; bait-and-switched me with pricing; didn’t follow instructions; complained and distracted — and charged me for the additional person.
I’d only consider using them again if I were fully in charge — and even then, reluctantly.
Kyle D L
Arrived early and did a great job. Very careful with all items and no damage. Would definitely hire them again for any loading and unloading.
Carol W
Movers were great with communication, worked efficiently, were courteous and kind.
Service Area
We handle moves within 30 miles of 7300 West Fullerton Avenue, Elmwood Park, IL 60707.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
We will call to confirm your order and ask for details to make the move as smooth as possible. We ask important questions regarding the needs of our customers
What can a customer expect on moving day if they hire you?
we provide Dollies, ratchet straps, blankets and tools for disassembly and re-assembly on every move. We will provide additional materials such as, shrink wrap and mattress bags upon request. We will give the customer a courtesy call when we’re on the way.
How should a customer prepare for moving day?
We always say, have everything in a box that could be in a box if possible, so that the move could go smooth and fast. If you want to save time and money, have everything disassembled and organized.
What types of moves have you handled?
We have done it all, from small local loads and unloads, to moving large 10 bedroom houses cross country. We have done warehouse work, commercial work, office work, industrial work, staging work, and labor only staffing. We are not shy about work, and we have experienced in every facet of moving
What's your favorite part about being a mover?
Seeing someone’s face with a sigh of relief, a look of satisfaction, a surprised and impressed look, a big smile, or even a cry of joy or relief. That’s my favorite part of being a mover.
What training do you provide your crew members?
We provide on the job training. We focus on technique with lifting, wrapping, disassembly, assembly, packing boxes, packing trucks, prepping furniture. We pay very close attention to the small details when it comes to timing and spacing and lifting and proper packing techniques
Packed Moving Services Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 10% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 7:00 AM - 11:00 PM |
| Monday: | 7:00 AM - 11:00 PM |
| Tuesday: | 7:00 AM - 11:00 PM |
| Wednesday: | 7:00 AM - 11:00 PM |
| Thursday: | 7:00 AM - 11:00 PM |
| Friday: | 7:00 AM - 11:00 PM |
| Saturday: | 7:00 AM - 11:00 PM |