Smart Move, LLC - A Local Bailey Moving Company
Bailey, NC / Moving services within 60 miles
Booked on 14,283 moves through HireAHelper
3,768 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
19 years in business
Bailey, NC / Moving services within 60 miles
Booked on 14,283 moves through HireAHelper
3,768 Verified Customer Reviews
Open Today - 9:00 AM - 7:00 PM
19 years in business
One of Bailey's Favorite Moving Companies
A Note from HireAHelper
We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!
Relocation with Smart Move, LLC
Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC/State License:
Moving Reviews
Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.
Sadie N
If I ever need help moving again, I will always use Smart Move! They called to let me know they were available earlier than planned which was awesome! They were VERY professional and respectful with all belongings! Great, friendly people who get the job done quickly and efficiently for an unbeatable price! Highly recommend, you won’t be disappointed!
Gwen H
Smart Move was contracted for the job. On 1/30 they arrived late, saying it was traffic. The 4 men who came appeared to be very young and smelled of marijuana. The first thing that happened is they dropped the safe and it fell into the wall, putting a gash in the wall that needs repaired. They were so careless in carting furniture down the stairs. They broke the leg of our stuffed Bernhardt chair (it will cost $1152.00 to replace) and left a big gash in the wooden stair case. They worked very slowly and spent much of their time on their phones while trying to wrap our furniture. They threw items into the containers rather than packing them securely. At 3pm when they should have been mostly done, there was so much work to still do and they told us we needed another container to fit the remaining furniture. My husband went to investigate the containers and was appalled when he saw how our belongings were thrown into containers without care. He immediately contacted Smart Move and spoke to Taylor, a supervisor who inadvertently handed the situation over to his boss, Aaron. In the meantime, I paid an additional $400 for 2 more hours of work from these men hoping they could get it together. They did virtually nothing those 2 hours. Upon speaking with Aaron, he promised that the $400 would be refunded immediately and that on 1/31, another team of supervisors would come to inspect and complete the job. Taylor, whom we had spoken to was one of those men who showed up on 1/31. He said he was appalled at the job that was done and said it was completely unacceptable. Along with 2 other men who came on 1/31, they completely unloaded and repacked all the containers. We had 4 containers and when they were fully loaded there was room to spare. This team did a good job. Taylor attempted to repair the gash in the wall but it was not a good job. This will need a professional to repair. The gash in the wooded staircase railing is still there. This delay cost us much money as we were to leave from Nashville to Portland, OR where we are moving in 1/31. We had to pay for an additional night at a hotel, loss of pay at our jobs and cost in delaying the trip. We are asking for a FULL REFUND IMMEDIATELY along with the cost of what it will be to replace the Bernhardt Chair. This is the refund expected ….. $1997.00 initial cost of move, $400.00 payment for additional 2 hours, $1152.00 cost to replace Bernhardt chair, $150.00 additional night at hotel $3699.00 is the refund we expect. It is not our desire to take legal action to receive this refund.
We will NEVER use Hire A Helper again.
—
Kd C
My movers were very polite and did an awesome job and was very fast and professional.
George G
Excellent, timely, professional, very efficient-no goofing off or being on phone and all 3 had great attitudes. I highly recommend them.
Merchandising C
Smart Move always does a great job helping us out at whatever job we need help moving! Thank you so much!
Dorothy B
Professional and very hard working young men. Would hire again if we have a need.
Steve C
The guys arrived early. I showed them around and for a few specific item locations. They went to town. They were so polite and respectful. They would come off the truck and ask where I would like this or that. Always with a "no problem" or "yes Sir."
They unloaded a 1200lb safe with no problem and made it look easy (which I know it wasn't) compared to the company that loaded it in CA.
The guys finished in half the time I booked (they finished in the amount of time the loading crew took just to load the safe) but it was money well spent, just for the courtesy, respect and professionalism. A+
Thanks again!
Anne J
Smart Move LLC movers did a wonderful job loading my Relocubes for transport across the country. I asked them to leave a little room so I could add a few items after they left and they accommodated. They showed me how to use the ratchet straps. They got everything in, covered key items with the blankets, and got it done on time. I really appreciate their professionalism and support!
John J
Had a labor only move, and they did a fantastic job. They were on time and prepared for the job by bringing dolly's and handcarts. They worked hard, and were quick and efficient. No damage done to my property, they took vital care of my belongings while loading, hauling and unloading. Would highly recommend them and would use them again if I have another move.
Service Area
We handle moves within 60 miles of Garner, NC 27529.
We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, and Arlington areas - see below for more info.
Get To Know Us
What can a customer expect after booking with you?
After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.
What can a customer expect on moving day if they hire you?
On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.
How should a customer prepare for moving day?
Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.
What types of moves have you handled?
We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.
What's your favorite part about being a mover?
My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!
What training do you provide your crew members?
Our training consists of live experience at our warehouse before going in our customers' homes.
Smart Move, LLC Moving Photos
Local Mover Policies
Same Day Moves
We charge an extra 20% for same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We refund up to one unused hour over our min..
Extra Hours
We can always stay at least 2 hours over the prebooked time.
Moving Equipment
Hours
| Sunday: | 9:00 AM - 7:00 PM |
| Monday: | 9:00 AM - 7:00 PM |
| Tuesday: | 9:00 AM - 7:00 PM |
| Wednesday: | 9:00 AM - 7:00 PM |
| Thursday: | 9:00 AM - 7:00 PM |
| Friday: | 9:00 AM - 7:00 PM |
| Saturday: | 9:00 AM - 7:00 PM |