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American movers & labor service {AML}

(4.6 out of 5 / 52 reviews)

Concord, NC / Moving services within 75 miles

Booked 185 times through HireAHelper

52 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

17 years in business

Concord, NC / Moving services within 75 miles

Booked 185 times through HireAHelper

52 Verified Customer Reviews

Open Today - 8:00 AM - 10:00 PM

17 years in business

About Us

Family owned business with over 10 years experience. All our employees are full time professionals, drug tested & back ground checks. We strive to make you, our customer happy by leaving you with a smile on your face & a job well done. Leave the stress to us! Thank you & have a nice day!

See more photos

Credentials

Uniformed crews:
I offer uniformed crew members :
Yes

Moving Services

Move Help

Day Labor

Reviews

Real Concord area customers. Unedited, unfiltered reviews of American movers & labor service {AML}.

4.6
52 reviews
71%
21%
4%
0%
4%

Robert T

(5) 7/17/2019 Harrisburg

Will and his partner did a fantastic job! Great communication, enthusiastic and participatory, worked to find solutions when needed. I would recommend AML without hesitation.

Mover's response:
Thank you for this great review we enjoyed working with you
- American movers & labor service {AML}

Cheryl P

(5) 7/7/2019 Concord

Will and Jay were AMAZING! The movers I had scheduled did not show up, and when I called for back up, they were here in a pinch. They were fast, efficient and very professional and hardworking! I would definitely use them again!

Jennifer O

(1) 7/16/2019 Charlotte

Biggest mistake I've ever made! I hired them through hire a helper. I did book same day service, however it was 8 a.m. when I booked them. Hire a helper shows you who's available what time and how much they cost. For what dates and all. So I have booked a time of 4 and 5. They called me three to four times to ask me if they could come early. At like 11 a.m. . I have broken my ankle, the night before while moving. Okay so I paid 384 dollars, taken off my credit card right away. So when my window of in between 4 and 5 came along, my husband waited and waited and waited and waited and waited. He had been waiting since 3:30, since they were supposed to show in between 4 and 5. However since I didn't take the 11 a.m. that they tried to offer me me,after I had already prepaid for my 4-5 reservation. So no one showed up. No one called me and between 4 and 5 to tell me that they weren't coming they couldn't make it blah blah blah. They put a hold on my credit card for $400, that I cannot get back for 4 to 5 business days. Did no work did not show up. Now my card has a hold on it for $400 my stuff is still sitting in the U-Haul truck not moved. Now what you know I've spent that money they got it on hold. Don't trust them they are not trustworthy, it's all a scam to the internet, don't do it. Horrible horrible horrible, especially in a great time of need. Please, the only reason I'm writing this review is so other people don't end up in the situation I am. I've been crying for the past 6 hours. Sitting here with a broken ankle a truck full of furniture that needs to be unloaded sitting outside of my new condominium, still. and that I do to that I'm unable to walk due to my ankle. Never get a moving service through internet. Something about face to face, people usually stick to their word. On the internet you're just another dollar they can scam out of you, and give you the excuses of why you can't get your money back. I have no idea how they can do this how does this even happen? Who allows people to do this to people? I am literally in all. All my two daughters clothes, toothbrushes, their beds. They are sleeping on the floor right now. Like who does this families? Who does this I don't understand? My husband stood outside, in the hot heat. Waiting for these guys to show up, to help him move. No one ever showed up, finally at 8 hire a helper called me! I was livid, I literally have never been so upset in my life, Ever. I can't complain enough and I can't reach out to anyone thinking to hire either hireahelper or the moving company that assured me they would be there, if they had a showed up at all it would have been better than never. 8 at night is when they called me, and I had booked at 8 that morning. Like I feel so lost all right now, and neither hire a helper or the moving company did a **** thing, to help me. They didn't even apologize for not showing up. They the moving company told hire a helper that they could not contact me. Well that's the story I got. If I'm sitting waiting for you to unload my truck, how are you not getting in contact with me? You have my address you had a time to show up you did not! At all, at all.

Mover's response:
Wow hard to remember a lie . job came in around 10: same day 4 pm to 5pm called at lunch told her we can go early 1pm to 2 pm or it be later around 6 one hr after the time she wonted, said she call her husband and let us know if we can go early . 1 o'clock call twice no answer so went ahead to unload a truck on same side of town (all ready book the day before) called her at 6pm to let her know on the way. And no answer so called the shop to let them know,she called shop at 4pm asking where crew ,office nicely reminder her of early that day time we gave her she hung up , called and text at 6pm no repley so we called hireahelper and told them what going on .Hireahelper call and they said come on so called her back husband answer for the first time let him know we would head his way and she said for get it f#_#!_ them and this that in the back ground . maybe she did brake her foot and doctors put her on Some good meds .. Time Job came in (time stamp) every call and massage (time stamp)
- American movers & labor service {AML}

Maximillin S

(5) 6/30/2019 Huntersville

William and Little William were amazing. Gave me a heads up of their arrival time. Worked quickly and efficiently. Pleasant company during the moving time. Very respectful of our possessions. Would use again in a heartbeat. 5/5

Mover's response:
Thank you for your nice review!
- American movers & labor service {AML}

Michael B

(5) 6/26/2019 Matthews

The team was great and very excited to come and help my family move into this home, I am very thankful for them as they have made this transition a great experience.

Mover's response:
Thank you for your nice review!
- American movers & labor service {AML}

Melissa W

(5) 6/12/2019 Clemmons

Excellent job! They eased my stress with our move. Amazing team! Worked hard and were very helpful. Definitely the experts in moving and loading trucks. Our pod traveled from NC to a storage facility in Queens, NY then transported to our new home in Brooklyn, NY. Nothing shifted, everything was packed and stacked perfectly. Not a thing was broken nor damaged in its travels. I would definitely recommend them!

Mover's response:
Thank you. It was nice to meet and help you
- American movers & labor service {AML}

Debra S

(5) 8/30/2016 Rock Hill

The movers were actually (2) hours late however they did notify me by text. When they arrived they were fully prepared for the job. It was obvious that they had experience, they worked very hard and handled all my furniture very carefully. I would definitely use them again.

Mover's response:
Sorry about showing late, appreciate your understanding and nice review.
- American movers & labor service {AML}

Gus & Margie L

(5) 8/24/2016 Huntersville

Great job ... Will Craig and his partner were friendly, professional, and accommodating ... Would strongly recommend to anyone ... Thx much

Mover's response:
Thanks for the nice review, i started helping people move when i was in police training and love it! I was one of the first moving compenys to offer help only on line and help pave the way. For others
- American movers & labor service {AML}

Jane S

(4) 8/12/2016 Rock Hill

I thought I was hiring two movers, a father and his teenaged son were who showed up. They managed to move all the heavy furniture upstairs in the three hours I contracted for, but the son spent too much time talking and watching his father work. It was a hot, humid day. I understand that, but they should have brought a towel to wipe themselves off with because they literally left smelly puddles in the carpet that took days to dry and sweaty stains on the wall where they leaned. The son sat down in an upholstered chair and left it damp. They did the job. They were polite and respectful. But the smell and sweat they left behind is a reminder that they were here.

Mover's response:
Sorry to see your complaining, as far as sweating he's human, and that can't can't be stopped or controlled on a hot, raining humid day, why didn't you offer a towel, if so concerned, also teaching teens responsibility to earn money instead of gaming all day, or leaving off mom & dad, it's being taught to him.
- American movers & labor service {AML}

James W

(5) 7/20/2016 Loudon

very good and fast folks.they wrapped up all furniture and were respectful of my belongings. They arrived ready to work and did not waste time. they were always on the go.I am going to use them again when I unload !

Mover's response:
Thank you for nice review
- American movers & labor service {AML}

Service Area

We handle moves within 75 miles of 7235 Allman place, Concord, NC 28025.

We also service the Myrtle Beach area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

First we call to set up the move ,ask more info about what item we are moving , call when we are on the way . we like to do a walk thru and set a plan for tour move

What can a customer expect on moving day if they hire you?

On time , walk thru, set goals for the job and make sure me and customers on the same page

How should a customer prepare for moving day?

Be prepared , try and get the truck the might before , in busy times ibe seen so meny people go get the truck that morning and not have one

What types of moves have you handled?

We have handled some huge moves like Jay william , Tary clark to name a few . small moves (just move few item)

What's your favorite part about being a mover?

Meeting people . love it

What training do you provide your crew members?

New crew members work under me for few months ... If they make it!

Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly:
free [always included, no fee]
Hand tools for assembly:
not available at all locations] [always included, no fee
Hand truck:
free [always included, no fee]
Plastic wrap:
not available at all locations] [$20.00/ea.
Rope:
not available at all locations] [$5.00/ea.

Hours

Sunday: 8:00 AM - 7:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$80/hr
for 2 movers after 2 hr min
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