Bennetts Moving Services

(4.8 out of 5 / 355 reviews)

Elizabethton, TN / Moving services within 70 miles

Booked on 1,065 moves through HireAHelper

355 Verified Customer Reviews

Open Today - 8:00 AM - 6:00 PM

15 years in business

Elizabethton, TN / Moving services within 70 miles

Booked on 1,065 moves through HireAHelper

355 Verified Customer Reviews

Open Today - 8:00 AM - 6:00 PM

15 years in business

Get to Know Bennetts Moving Services

At Bennetts Moving Services we offer experienced, reliable Moving Labor Help including: packing, skilled loading and unloading labor.We are equipped to handle specialty items such as pianos, safes, pool tables, and hot tubs.We can also dissassemble and assemble beds and other items.Local and long distance available. At bennetts moving our goal is 100% satisfaction. To insure we achieve that we take all available precautions to protect your belongings throughout the delivery and/or unload. We offer a quality move at an affordable price.Let us handle your move with the care we would our own!

Credentials

Licensed Business:
License Number
1001345747
Issuing City
Elizabethton
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Widener insurance/Auto owners
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Widener Insurance
MC/State License:
MC #
983487
DOT #
2917922
State Lic/Cert Name
FMCSA
State Lic/Cert Number
FMCSA

Moving Reviews

Real Elizabethton area customers. Unedited, unfiltered reviews of Bennetts Moving Services.

4.8
355 reviews
90%
6%
1%
1%
1%

Chrystina H

(1) 10/19/2012 Mosheim

One of service tickets:
Labor Only
Packing - All supplies provided
Loading 20FT rental truck
874 SQ FT home and 5X5 Storage unit
Basic household furniture, goods, boxes
Heaviest item: Central heat and air pump
no stairs involved
Customer does not have electricity - so the packing will need to be finished during the daylight.
Customer will need assistance placing their vehicle onto a trailer to be towed behind their rental truck.
Job estimated to take 6 hours - may need additional time.
Dollies - requested
Job Description:
Order Summary:

Service Helpers Item Rate Subtotal
Movers 2 helpers 2 Hours $200.00
Movers 2 helpers 5 Additional Hours $50.00 $250.00
Piano $0.00 $0.00
Grand Total: $450.00
PAID IN FULL````````````

Order Pre-Paid, AND service took longer than quoted. THEY ARE SLOW! ````````````

In order for it to be SLANDER, DEFAMATION or LIBEL it must be UNTRUE...ALL INFORMATION ON THIS REVIEW IS HONEST and TRUE.``````````````

I am NOT a hoarder, nor am I crazy. This comment by movers is ACTUALLY slander, and inappropiate, in addition to proving how UNPROFESSIONAL, and IMMATURE they actually are. ``````````````

All services through Hire A Helper are Pre-Paid. Yet, they CLAIM when the job was FINALLY DONE, I did NOT understand the concept of PAYING THEM, AGAIN, they claim.``````````````

BEWARE OF THIS COMPANY. ````````````````````

I am replying to this reply dated June 11, 2013:```````````



PLEASE READ PRIOR REVIEWS THIS ONE HAS BEEN DISPUTED DUE TO DEFAMATION/LIBEL. This was hoarding situation/mentally unstable customer. Did not understand contracted to load her truck only. Not load car dolly, drive the truck or pack her items. She was not prepared and had hoarded in 3 locals including animals. Worked 4 days. She placed the repeat orders. Happy till she had to pay for the time SHE wasted. Guys drove car to job theft not possible! No police reports ever filed as this didn't happen

~ Bennetts Moving Services

But, THIS is what THEIR AD SAYS:

About Us:

-----Bennetts Moving services offer experienced, reliable Moving Labor Help including: pack, load/unload Rental truck driving and assembly.Local and long distance available. At bennetts moving our goal is 100% satisfaction. To insure we achieve that we take all available precautions to protect your belongings throughout the delivery and/or unload. We offer a quality move at an affordable price.Let us handle your move with the care we would our own.------

Their service ticket claims that they WERE hired to PACK, LOAD, and HELP WITH EVERYTHING. Their ad ALSO indicates they will help with EVERYTHING ASKED on the ticket, YET, everything this company REFUSED TO DO, even admitting this IN THEIR RESPONSE to THIS COMPLAINT.

`````````````As of THIS date, the review response, has been changed several times. All NEGATIVE reviews at other websites were also removed by this company. These are reviews by OTHER people that have UNFORTUNITELY used their LACK of Services, too.`````````````

All negative reviews cannot be liars!!!`````````````

They are TOO BAD A COMPANY to be listed with the Better Business Bureau, and have a complaint from me there, too! They also NOW have a FEW police reports filed AGAINST this UNPROFESSIONAL BUSINESS, TOO.``````````````

Also, if OTHERS have bad reviews on other websites, too, IT MUST BE TRUE. ``````````````

````` On AngiesList.com This company has an F rating, too. `````

It does NOT matter if THIS COMPANY believes I am a hoarder, is THIS why they stole from me, because in THEIR opinion I am a hoarder, and I have too many valuable things, in their opinion? ``````````````

The reason this company TOOK so long to load a 26 foot truck was THEY STOLE THINGS DAILY! ````````

I was overcharged, and most all my things got damaged by these UNPROFESSIONAL movers. I was also intimidated by these movers that held my Truck Rental Keys as ransom threatening to steal the truck I rented from the truck rental company. If I did NOT release the funds to them before the moving job was done.````````````Also, the police WERE called, company wanted to leave before the police even got there. Yes, there have been reports filed. ``````
I was very uncomfortable when one of the movers "Ricky" kept pulling me close towards him and kissing me as well as other inappropriate contact. It was so unprofessional.```````````````

The first day the movers came they charged me for 3 hours while I called and told them I was delayed at the truck rental dealership. They charged me for 3 hours that they DID NO WORK. When I asked them to meet me at the truck Rental to help me put the car on the travel lift they were supposed to charge me ONLY from that time, forward.`````````````````

They were supposed to meet me at the storage unit, and went to the wrong location and charged me for their time waiting at the wrong location. I called and asked them to meet me at the Truck Rental, instead, and they left a note at my home that said "We are NOT able to receive phone calls."````````````````

After this company finally met me at the Truck Rental…and already being charged for 3 hours that this moving company DID ABSOLUTELY NOTHING, they told me they were going to the storage unit to help me move some items.````````````````````````

These movers had me follow them with my 24 Foot Truck rental pulling the car down the LONGEST way there, possible, and all windy roads while driving very fast knowing I never drove a truck this size.
Finally, when we arrived, the movers only moved SOME of the things in the small 5 X 5 storage unit. Then, the movers told me since they already charged me for 3 hours where they DID NOT work, they INSISTED on calling the company HireAHelper.com and ASKING them to release the funds EARLY, and PROMISED they would MEET ME at my home to move the furniture from there.```````````````

However, the movers DID NOT MEET ME THERE. When I called the company I was told NO, they WERE THROUGH with my job, and NOTHING was even inside my truck. I had to BEG them to come meet me at the home. I was told to CALL Hire A Help.com to ASK they meet me at my home, although I had paid for 3 hours of work that WAS NOT EVEN PROVIDED, ALREADY. I was then told I must pay another $100 for ANOTHER TRIP OUT THERE, just to help me move the truck into a position that the movers would be able to move the furniture from the home the next day.``````````````

The company told me I additionally need to call and schedule 6 more hours for the next day so they can START moving the furniture they were already supposed to move the first day, but did NOT. Also, they told me they can do the ENTIRE job in 6 hours, the next day. I was also told if I needed additional help they would be there for $50 per hour after the first 6 hours were done.```````````````````````````

They smoked the whole time, even after being told I cannot be around smoke due to my Asthma, they did NOT even ask me if the smoke bothered me. They rushed through the job and ruined and broke most of my things. I was told to get moving blankets so the items could be packed NICELY…they DID NOT EVEN USE ANY OF THESE blankets I rented.
Most of the belts and moving supplies I spent over $100 for these movers ruined and took some of them with them, too. Also their website claims to provide these items free of charge, but made me get my own.``````````````````````

When 6 hours were up, I told them I still need their help packing, and they INSISTED they had to leave for ANOTHER JOB, where there were over 6 people already at, and were NOT available for extra time helping me move at the rate of $50 per hour, which they PROMISED they would be, the day, previously.
I told them I will NOT release the funds until the job was ALL completed. The cops were called and the moving company MADE me release the funds BEFORE the job was completed and said if they WERE NOT released, I would NOT get the keys back for my rental Truck, and they were taking my truck and my things WITH THEM. ````````````````````

So, they pressured me into releasing the funds, AND ALSO to book them for the following day. The next day, they moved ONLY SOME of my things from my home…and I had to leave MOST OF MY THINGS behind since there was NOBODY to help me move them, last minute. If I would have known this, I would not have planned for THIS company to come because, I booked them to come several weeks in advance. They took only part of the furniture and left some glass shelves to my dresser behind. I am missing many of my items, because this company STOLE THEM. ``````````````````

When we went back to the 5 X 5 storage to get the things left on the first day of moving, one of the movers kept kissing me and made me as well as other inappropriate contact, while the other mover did the work of moving, and this stuff was just all thrown into the truck and broken along with the things from the home.```````````````````````

There was more things in the other storage building that had to be moved, so when they finished moving things from the 5X5 building, the MOVERS called HireAHelper.com TO RELEASE my funds, before they were even done moving, and made me provide the release code, and told HireAHelper.com to add 3 additional hours to the time, too. Again, they were holding my truck rental keys as ransom, in addition to the car that was attached at this time to the truck.
There SHOULD be a recording of THE MOVER'S VOICE making the CALL instead of a girl's voice which would have been ME the customer. They MADE me release too much money to them. Instead of the agreed upon $400 for the move, this move ended costing $1,500 PLUS all the damaged items…````````````````````````

I carried 4,500 pounds of furniture and items, so I HOPE they are at least insured for 60 cents per pound which is the minimum liability for their damages. (I later learned this company is NOT even insured, even though company's website indicates they are licensed, bonded and insured). ````````````````````````````

I felt so threatened by these movers they not only damaged my items, and overcharged me, but the sexual conduct was probably the worst thing to have happen to me, plus, they continue to stalk and harass me, and commit ID Theft against me.`````````````````````````````

I request at least a refund of the entire money paid to them and money to fix some of the damages done to my items, as well as all the stolen items replaced. I did not know where to insert some of the photos of how they just threw my items into the truck, and pictures of the mirror to my dresser where the glass shelves were missing, and broken glass to the pictures and frames to my wall picture decorations they destroyed. They chipped most of the wooden furniture, and ruined most of my electronics. They also stole my $200 webcam and accessories, and I cannot locate them, either.```````````````````

I hope HireAHelper never recommends this moving company to anyone EVER again.`````````````````````

After unpacking my boxes, I realized these two THIEVES stole from me. They removed all the items I PERSONALLY PACKED, and replaced them with garbage, and left some empty boxes. They stole many electronics items, computers, laptops, MY PASSPORT, my Student ID, my credit reports, stolen credit cards, office equipment, over 22 pet cages, 20 Aquariums, business supplies, collector's video games, Disney Movies, Various other movies, Strategy Guides, GPS, Cell Phones, School Books, Birth Certificates, IPod Touch and accessories, HP Computer, ASUS Laptop, Webcam, Word Processor, DVD Player, and accessories, many music CD's, An All-In-One Printer/Scanner/Fax/Copier, Nintendo 3DS, most of my clothes were stolen and so were the storage dressers they were originally packed in by me. They stole 6 lantern lights, and told me they packed them in the truck, but it was a lie, they were also stolen. They promised they would pack me in ONE day and only 6 hours, and ONLY charge me $400 for the entire job, but they took 20 hours and 3 days because they UNPACKED ALL my valuables and repacked them with either garbage, or left them empty, and I was being touched inappropriately by Ricky and forced to be kissed by him, he is SO gross. They both smoked the whole time, and knew I had allergies and asthma, and they did NOT even dress appropriately they had tattoos ALL OVER them. When I called the police, their company deliberately kept calling my cell phone, and distracted me from being able to talk to the police officers to report their crimes. I FINALLY was able to report them to the police AND reported them to the AngiesList.com and a few places. Please, DO NOT TRUST these CROOKS. `````````````````````

If you wish to see some photos and another BAD review for this company visit here:```````````````````

This listing was removed from company because there was photos of the things THIS COMPANY damaged and photos of the truck only half full with damaged merchandise due to this company's THEFT. Also, there was a review by surferjoe1 warning others to beware of this company, and it was another bad review that was removed by Bennett's Movers.

http://www.movinglaborhelp.com/reviews.aspx?id=22983

And Here

http://www.uhaul.com/MovinglaborHelp/MovinglaborHelpDetailReviews.aspx?id=22983



-----------And their website claims this company accepts Credit Cards, and it does NOT. And they do NOT even provide Insurance for their customers or their workers. They claim to provide dollies, and other moving supplies, and do NOT; they made me buy these items while they stole them after, and did NOT even use any of the supplies I DID provide to USE, not to STEAL. ----------------------------

Yes, report made with police department, and better business bureau. THEY ARE NOT EVEN LISTED MEMBERS THERE, they ARE SO BAD. Only complaints against them are.-------------------------------

HireAhelper Review Update.
23/December/2014--Update. Since this move, this company continues to commit ID Theft against me, and stalk me. They stole my credit reports, and Social Security Cards, Passport, Driver's License, Checkbooks, opened credit cards in my name, altered information on my credit reports, continue to stalk me, and steal from me. These people have my car keys, have taken over all credit cards, and whenever I place security freezes on my credit reports, they go right behind me and remove the freezes. They lowered my credit scores, and since they stole my cell phones, they also contacted my friends, and relatives, and continued to harass me and others, too. They have friends cyber stalk me, and also continue to stalk and harass me, and friends and relatives, as well as continue to commit ID Theft against me. It has been a little over 2 years, later. I currently live my life in fear because of this company, and their associates. Please, beware of these thieves.---------------------

Mover's response:
PLEASE READ PRIOR REVIEWS THIS ONE HAS BEEN DISPUTED DUE TO DEFAMATION/LIBEL. This was hoarding situation/mentally unstable customer. Did not understand contracted to load her truck only. Not load car dolly, drive the truck or pack her items. She was not prepared and had hoarded in 3 locals including animals. Worked 4 days. She placed the repeat orders. Happy till she had to pay for the time SHE wasted. Guys drove car to job theft not possible! No police reports ever filed as this didn't happen
- Bennetts Moving Services

Bob T

(5) 10/6/2012 White Pine

Was very pleased with Rick and Richard.Arrived on time, were polite, and worked hard. Would like to see them again at the end of the month . Will call you thnx.

Louis R

(5) 8/25/2012 Mars Hill

Recently unloaded in Mars Hill.N.C.very difficult move,the home was on a mountain side and getting the truck up the hill was near impossible. The two men who came out,Rusty and Richie(aka 97) were on time,they were very polite and professional,they worked delegently and were extremely careful,overall,just a great crew to work with,i would have no problem recomending this group,Thanks Again

Mike B

(5) 8/27/2012 Hendersonville

Two men showed up, on time and ready to work. They unloaded our moving truck in record time and we will use them again. The price and service are perfect.

Serena S

(5) 7/5/2012 Erwin

The movers arrived early to unload our 22 ft truck, and considering the size of the job, the time constraints, and the challenges posed by the crew that packed the truck on the other end, the two-man crew from Bennetts did a great job. They were very nice guys--courteous, friendly, professional, efficient--and they were well worth the price, without question. I plan on calling Bennetts again when I need help.

Don B

(5) 6/27/2012 Asheville

As always, Bennetts Moving Services has done an excellent job. This was the second time I have used them, and I cannot think of a better recommendation than that.

Don B

(5) 6/9/2012 Asheville

Crew showed up 5 mins early. They were ready to work and had all the materials requested. They were very responsible in my move, and I would recommend them to anyone. In fact, I will be using them again later this month. Thanks guys!

Catherine H

(5) 4/9/2012 Asheville

James and Rick were punctual, careful with all my "fragile" boxes, and very helpful. They helped put together the beds and a futon. I highly recommend them.

Daniel B

(5) 11/27/2011 Jonesborough

One of the best set of movers I have ever had. They were spot-on time, they worked very hard the entire time they were here, and they were courteous and polite. They did not try to "milk" extra time. I would recommend them to anyone I know!

Dianne A

(5) 8/16/2011 Kingsport

You will not be disappointed. James and crew are the best. I received a prompt call after booking the job. They arrived on time, not only did the job, but went beyond the call of duty to help us. Five star service. Thanks James!!

Service Area

We handle moves within 70 miles of Elizabethton, TN 37643.

Get To Know Us

What can a customer expect after booking with you?

You will receive a confirmation call from our friendly office staff within 24 hrs. of booking your request. They will go over the details and address an questions or concerns you may have. We also do a confirmation call the day before your move, just to check in and make sure everything is still on schedule and re-confirm address and start times.

What can a customer expect on moving day if they hire you?

On moving day your crew leader will give you a call at least 30 minutes out. Please let them know if there are any special parking instructions or changes. Our crews bring dollies with them on all jobs. They will also bring a protection package including rope, tape, and plastic shrink wrap available for purchase if you would like to utilize our supplies.

How should a customer prepare for moving day?

Please make sure to provide at least 1 moving blanket for each Item of furniture we will be loading. The crew will utilize them to protect your cherished belongings from any damage during your drive.

What types of moves have you handled?

We are a full service moving company. We can handle any type of moving help you may need. We do local and long distance loading/ unloading. No job is too big or too small.

What's your favorite part about being a mover?

Our favorite part of being a mover is the customers. We have met so many great people over the years. We have hundreds of repeat customers. It always great to see them again and see how their family's have grown or changed.We know moving is stressful so we do our absolute best to make our part as easy and seamless as possible.

What training do you provide your crew members?

All of our crew members are thoroughly background checked before they are hired. Upon being hired we make sure they are fully trained and able to complete the work before they step a foot into the first home.

Policies

Same Day Moves

We charge an extra 5% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$25.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: (not available)
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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