Pack Smart Moving Services, LLC - A Local Louisville Moving Company

(4.7 out of 5 / 303 reviews)

Louisville, KY / Moving services within 100 miles

Booked on 1,595 moves through HireAHelper

303 Verified Customer Reviews

Open Today - 8:00 AM - 7:00 PM

14 years in business

Louisville, KY / Moving services within 100 miles

Booked on 1,595 moves through HireAHelper

303 Verified Customer Reviews

Open Today - 8:00 AM - 7:00 PM

14 years in business


One of Louisville's Favorite Moving Companies

A Note from HireAHelper

We love working with Pack Smart Moving Services, LLC because they pride themselves in taking care of their Louisville, KY neighbors. After several years moving in and around Louisville we believe you'll love working with them too!

Relocation with Pack Smart Moving Services, LLC

I am a professional mover with over 30 years in the business. I started as a helper and ended up running the operations of a large van line. I know the stress a move can take on families and individuals. We take great pride in providing the best service possible in every move we do. You will be treated like a valued customer and not just another move. Pack Smart Moving Services, LLC will provide better service, better quality of work, and a better value for your money. We look forward to serving your moving needs.

Credentials

Licensed Business:
License Number
81-3041920
Issuing City
frankfort
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
SCOTTSDALE INSURANCE COMPANY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
TRAVELERS
MC#/DOT#:
MC #
28087
DOT #
3009030
State Lic/Cert Name
State Lic/Cert Number

Moving Reviews

Real Louisville area customers. Unedited, unfiltered reviews of Pack Smart Moving Services, LLC.

4.7
303 reviews
83%
9%
2%
4%
2%

Melinda J

(5) 7/5/2019 Sellersburg

Very pleased with the professional way they handled my move. Always eager to place things where I wanted even if I changed my mind. Handled everything with great care. They were on time even though the pod wasn't. Had to leave and come back later because of the pod nondelivery. Worked both quickly and efficiently.

Mary B

(2) 6/30/2019 Louisville

I was not called to let me know they were on there way like I was on the moved end. They showed up at 950 when the window was 10-11. We had problems getting our truck so when they showed up that early we weren’t home. Then they didn’t finish loading everything and we offered to pay an extra hour and they said they couldn’t stay. We signed a piece of paper for two hours of work and then got charged for a third hour. When we called they wanted to argue with us. We requested that a manager call us back because the guys said they couldn’t fix it without a manager. So we went through hireahelper and they fixed it for us. The two gentleman who helped us were nice, just extremely disappointed that we were charged extra, didn’t receive a phone call of arrival, and that no one called us back. Compared to the unpacking end, Louisville just didn’t meet our expectations.

Georgia B

(5) 6/28/2019 Louisville

The two guys were pleasant and worked very hard. They didn't waste a minute. I highly recommend them.

Terry C

(5) 6/22/2019 Nicholasville

This team of movers took great care of my furniture and home. They packed a pod that will be in storage for 8 months; I have confidence that my furniture will be in the same condition when I unpack in 8 months. They were very respectful and polite. I will most definitely hire them again.

Kerry K

(2) 6/26/2019 Georgetown

The crew was on time, in the right numbers, with proper supervision and did a good job moving our stuff, although they were not properly prepared for the job. My main concern was moving my gun safe and they were not informed of that verbally by their office but it was listed in the job order. My call to their office led to an adequate credit but left me to search for another company to complete the moving. None of my stuff moved was damaged in any way and the moving went efficiently but I would not use them again as it took another week to get the job finished in an economic manner as when I asked their company whether they could move the safe, they said "no".

Mover's response:
Thanks for your review. The gun safe could have been moved and we would have gotten the equipment to do it but the truck you had was not set up to move something that heavy. I apologize for any inconvenience this may have caused you.
Sincerely,
Pack Smart Moving Services, LLC
- Pack Smart Moving Services, LLC

Petra C

(4) 6/28/2019 Louisville

They arrived late because they were held up at another job. They did work very hard and were patient and efficient. They are well experienced. They brought their own supplies and were careful not to injure or sully my furniture or hardwood floors. They made good suggestions regarding how to arrange and assemble items. They finished before the time limit and still had time to assemble my large furniture. I would definitely recommended them again.

Mindy H

(5) 6/25/2019 Louisville

Polite, professional and courteous.

Joe C

(5) 6/3/2019 Louisville

Excellent job. Took great care of my stuff, will be calling again when we're ready to move!!!

Bonny R

(4) 5/21/2019 New Albany

They arrived within the hour prescribed. They needed only to load a truck for us, as we had packed everything beforehand. They worked hard and accomplished the job within an hour. They were respectful of our property and were polite and professional. They apologized for charging us for 2 hours when they only worked 1 hour, but we knew going in that there was a 2 hour minimum charge. I would definitely use Pack Smart Moving Services again and would recommend them to others.

Normendia M

(5) 5/29/2019 Elizabethtown

They were very personable, efficient, flexible and hardworking. Definitely made my life much easier because they exceeded my expectations. Anything I requested assistance with, they were glad to help. Amazing crew. Thank you.

Service Area

We handle moves within 100 miles of 1205 Short Street, Louisville, KY 40213.

Get To Know Us

What can a customer expect after booking with you?

A call from us to confirm your move date and time and a call the day before to make sure nothing has changed

What can a customer expect on moving day if they hire you?

expert moving help and polite service

How should a customer prepare for moving day?

make sure everything is ready to move, clearly labeled and all boxes closed tight

What types of moves have you handled?

All types. We have been with large van lines forr years before starting Pack Smart. We have done military, international, local, and long distance moves. Storage in and storage out handling as well.

What's your favorite part about being a mover?

All the different types of people we meet and help

What training do you provide your crew members?

All of our guys have at least 5 years in the business and have been trained to move the average household items

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$35.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Hourly Price
$175/hr
for 2 movers after 2 hr min
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