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Five Star Moving LLC

(4.8 out of 5 / 313 reviews)

Kansas City, KS / Moving services within 22 miles

Booked 984 times through HireAHelper

313 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

12 years in business

Kansas City, KS / Moving services within 22 miles

Booked 984 times through HireAHelper

313 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

12 years in business

About Us

***NOTE: TO MAINTAIN THE HIGHEST LEVELS OF QUALITY & SAFETY, ANY 20' RENTAL TRUCK LOAD & UNLOAD (LOCAL) IS REQUIRED TO HAVE 3 MOVERS MINIMUM, ANY 26' RENTAL TRUCK LOCAL, OR ABF OR OD TYPE FREIGHT TRAILER LOAD ONLY, IS REQUIRED TO HAVE 3-4 MOVERS MINIMUM. IT'S FAR MORE EFFICIENT, MORE GETS ACCOMPLISHED, IT'S LESS LABOR COSTS, AND IT'S MUCH SAFER FOR YOUR PROPERTY AND OUR CREW AS PER INSURANCE REQUIREMENTS!*** Here at Five Star Moving, our dedicated crews are professionally trained MASTER MOVERS taught by Kansas City's best moving professional, a premier LOADMASTER without equal, utilizing his over 32 years of genuine nationwide, major moving experience with the best, award-winning, top National Moving Companies, Agencies, Independent Over-the-Road, Coast-to-Coast drivers, etc. We also have every type of PROFESSIONAL MOVING EQUIPMENT including all types of piano moving equipment, 6 wheel carts including all terrain, ramps of various sizes, newer, clean, quilted moving pads to handle any kind of move correctly, safely, and efficiently. Choose the best moving experts in the area for a very affordable rate! Five Star Moving LLC! ***HIRE A HELPER NOW OFFERS COMPLIMENTARY STANDARD REPAIR COVERAGE INSURANCE, OR YOU CAN *UPGRADE* TO FULL-VALUE REPLACEMENT COVERAGE!

Credentials

Licensed Business:
License Number
15980-00920
Issuing City
Kansas City, Kansas
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Cincinnati Specialty Underwriters Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
MC#/DOT#:
MC #
ICC MC# 916934
DOT #
USDOT# 2598267
State Lic/Cert Name
State Lic/Cert Number

Moving Services

Move Help

Day Labor

Reviews

Real Kansas City area customers. Unedited, unfiltered reviews of Five Star Moving LLC.

4.8
313 reviews
88%
9%
1%
2%
1%

Carol W

(1) 8/25/2020 Kansas City

We were supposed to have 3 men. we got was 1 man and 2 boys. One was his 1st day so he was totally useless. I would not wish this experience on anyone. It took over 10 hours when it should have taken 5-6.

Mover's response:
You had not one, but two separate *EXTREMELY* long carries that included uneven terrain needing plywood pathways constructed and that was just at origin! On this job that should have had at a bare minimum, 4 movers, you had heavy/oversized, high value pieces that required patient, meticulous handling using specialized equipment that we brought with. These "boys" you disrespectfully mock them as behind their backs, ended up walking MILES while carefully and respectfully carrying your belongings, 1700 square feet of furniture and boxes totaling almost 9000 lbs., by the time it was all done. During this time we helped load up a trailer as well as the 26' truck. We also had yet another additional long carry at storage after you *finally* located your unit and we ended up bringing in a 4th mover just to get this very large job finished. Unfortunately long carries eat up a LOT of time but without all the professional moving equipment we brought with, it would have taken even longer. And there were no damages whatsoever during the entire time loading out of the 2500 square ft house and then later loading up into the storage unit at destination. IN ADDITION TO NOT CHARGING FOR THE 4TH MOVER, WE DIDN'T CHARGE YOU FOR THE FULL TIME EITHER!!!! It's bad enough this two-faced behavior from you now on this petty attack review a month later, but since you're publicly declaring the actual time it took versus what you were charged that day, expect immediately, a revised bill reflecting the actual unpaid cost of that time, the oversize fees as well as the extra mover. This is due to you publicly insinuating we charged you for "over 10 hours" when in fact, we did not! Your husband witnessed all the hard work we four accomplished for you that day using all the many time-saving equipment we brought with. These young men performed more than admirably, working their tails off for you! Causing no damages and working very, very hard for you, continuously non-stop the entire time. I would think in this day and age you could grasp how commendable it is of their generation serving so well your generation!! 32 years in the business and it never ceases to amaze me the insensitive insincerity and the breathtaking ingratitude of some people! I would not wish THIS experience on anyone.
- Five Star Moving LLC

Donnell F

(5) 8/22/2020 Kansas City

Great Workers. Would use them again.

Jannet S

(5) 7/29/2020 Kansas City

My helpers were very professional, they were there on time and did not waste any time getting things move. They were very respectful and courteous. I would highly recommend them to anyone who is looking to move.

Kurt I

(5) 7/30/2020 Olathe

This team did a great job hustling and proactively getting our stuff together. Dan was great at Tetrising our furniture! Very nice to work with, polite and super helpful. Thanks so much!

Omar N

(5) 7/2/2020 Kansas City

Excellent communication. Professional moving services. Went above and beyond to make sure my belongings were safe during the moving process. Accommodate each of my requests and did so with a good attitude. I will hire them again when needed and recommend to anyone without reservatiions.

Ryan K

(4) 6/19/2020 Shawnee

I can't give a 5 because they were an hour late and the third mover wasn't very productive. But as for Dan and Jordan, they had great work ethic, were very careful with our belongings including a piano, and would move items around if we weren't happy with the first spot they were placed. They even put the legs on the couches and all of the beds together, including a bunk bed that had been taken apart to move. If Dan and Jordan can find a third person with their work ethic and productivity, Five Star would have quite the team.

Mover's response:
My apologies for that as well as being delayed to your move. Our earlier job went way, WAY over and THAT right there is why we NEVER overbook our schedule for just that reason! Moving jobs CAN go over the estimated time due to unforeseen problems as well as the customer adding things or not being fully honest about how much is being moved when asked beforehand. As far as the third mover, he was on the job mostly for helping us move the piano due to insurance requirements. Literally, I could move a baby grand piano myself with all the professional equipment we supply. We have several other crew members, but they were on other jobs that day. The third mover with us that day accomplished his task without fail, helped us move many other things and caused no damages to either the house or any of the belongings. All within the prepaid amount that's many times cheaper than comparable professional moving services having our level of expertise and equipment provided.
- Five Star Moving LLC

Patrick K

(5) 3/10/2020 Lenexa

They did a great job. Called before they came to let me know when they would be arriving and once they started they didn't stop. They were very cautious about protecting my belongings and the walls and floors in my apartment. Had all sorts of equipment and materials to make the move as efficient as possible. They were extremely friendly and were willing to go above and beyond. Highly recommend.

Jeremiah B

(5) 3/7/2020 Kansas City

The team of movers were excellent and very professional. They did an amazing job of Tetris getting several furniture item strategically placed into the PODs storage unit. Everything was packed safely and efficiently with sections appropriately roped down. I highly recommend this moving service.

Jesse S

(5) 2/24/2020 Overland Park

Five Star did a great job. These guys know what they are doing. They are professional movers.

John R

(5) 2/19/2020 Prairie Village

Everything moved in fast and without problems. We’ll use them again.

Service Area

We handle moves within 22 miles of 2444 South 42nd Street, Kansas City, KS 66106.

Get To Know Us

What can a customer expect after booking with you?

You can be assured you are on our schedule and your move will not be at the mercy of an overbooked calendar.

What can a customer expect on moving day if they hire you?

Your worries are over.

How should a customer prepare for moving day?

Don't push everything towards the doorways of rooms. If you have children and/or pets, a play day away is a safe day yay.

What types of moves have you handled?

Just about every type there is.

What's your favorite part about being a mover?

Knowing my hard-won skills benefit those who need our help.

What training do you provide your crew members?

It's a training that never ends. Every day I'm always finding new examples of ways of teaching and sharing with my crew the depths of my knowledge from the 3 decades of top-of-the-line moving experience.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly:
We have all types of pro moving equipment include these, vending machine dollies, 6 wheel all-terrain dolly, ramps of varying sizes, carts, etc., (always included, no fee)
Hand tools for assembly:
In addition to a full complement of good quality tools, we bring mattress straps & shoulder harnesses. As well as a medium ladder., (always included, no fee)
Hand truck:
Each mover comes with one. Ours are 13" diameter flat-free pneumatic-like (easier on stairs) vs. 10" that can be unevenly aired, go flat or are super hard, solid rubber, (always included, no fee)
Plastic wrap:
Or, per article shrink wrapped: $3 for small (nightstand, etc.), $5 medium (recliner, etc.), $10 large (couch, etc.), ($55.00/ea.)
Rope:
FREE Orange Polypropylene 130 lb. Knot Strength Twine Rope, (always included, no fee)

Hours

Sunday: (not available)
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$127/hr
for 2 movers after 2 hr min
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