Pack Smart Moving Services, LLC - A Local Louisville Moving Company

(4.7 out of 5 / 307 reviews)

Louisville, KY / Moving services within 100 miles

Booked on 1,637 moves through HireAHelper

307 Verified Customer Reviews

Open Today - 8:00 AM - 7:00 PM

15 years in business

Louisville, KY / Moving services within 100 miles

Booked on 1,637 moves through HireAHelper

307 Verified Customer Reviews

Open Today - 8:00 AM - 7:00 PM

15 years in business


One of Louisville's Favorite Moving Companies

A Note from HireAHelper

We love working with Pack Smart Moving Services, LLC because they pride themselves in taking care of their Louisville, KY neighbors. After several years moving in and around Louisville we believe you'll love working with them too!

Relocation with Pack Smart Moving Services, LLC

I am a professional mover with over 30 years in the business. I started as a helper and ended up running the operations of a large van line. I know the stress a move can take on families and individuals. We take great pride in providing the best service possible in every move we do. You will be treated like a valued customer and not just another move. Pack Smart Moving Services, LLC will provide better service, better quality of work, and a better value for your money. We look forward to serving your moving needs.

Credentials

Licensed Business:
License Number
81-3041920
Issuing City
frankfort
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
SCOTTSDALE INSURANCE COMPANY
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
TRAVELERS
MC#/DOT#:
MC #
28087
DOT #
3009030
State Lic/Cert Name
State Lic/Cert Number

Moving Services

Move Help

Day Labor

Moving Reviews

Real Louisville area customers. Unedited, unfiltered reviews of Pack Smart Moving Services, LLC.

4.7
307 reviews
83%
8%
2%
4%
2%

Catherine S D

(2) 10/16/2025 Vine Grove

The crew arrived on time and were extremely courteous and friendly, willing to put my mind at ease during the stressful time. They worked hard and offered to bring additional crew when it became apparent that more help was needed to complete the job on time.

While the actual packing process was smooth and the owner was very helpful and assured me that our move would be completed on time, I did have issues at the final destination. Boxes clearly marked “Very Fragile” had large heavy boxes stacked on top, crushing the boxes. The bulkhead was put into place, however, when it was removed to unload, the contents had not been strapped and secured. Once the crossbar locks were released, the bulkhead door and all the heavy items behind it almost crushed my husband. Solid wood tabletop, bed frame, and mattress along with various other items were placed behind the bulkhead causing a life threatening scenario. If they needed straps to secure the items, they should have asked and I would have provided them. This was inexcusable and frankly something that should never have happened.

I have pictures to back up my claims about the bulkhead along with damage done when heavy items were placed on top of clearly marked fragile items.

While they were helpful in ensuring the job would be completed, I was left with damage from inattention to detail and careless loading of the trailer. Based on the loading job alone…I would NOT use this company again. Watching my husband almost be crushed by a bulkhead door being weighed down by heavy furniture is not something I want anyone else to endure!

Jean M

(5) 8/22/2025 Pekin

They came on time and clearly explained the additional charges when as I expected it took more than 2 hours. They worked incredibly hard managing to fit an amazing amount in the PODS. If I wasn’t moving 600 miles away I would definitely use them again.

Kelly S

(5) 5/28/2025 Louisville

Quick, efficient, and willing to work through any problems presented.

Gil S

(5) 4/19/2025 Owenton

Great job

Scott G

(5) 11/24/2023 Union

Great job.

Nina C

(5) 12/11/2023 Louisville

Packers were quick and efficient. No mess, I'm impressed AND they got all my stuff into one large POD. I would definitely recommend Bill, Brandon, and David.

Darcy H

(5) 11/3/2023 Union

Professional movers! They were on time and treated my things and my house with great respect. I highly recommend them!

Kelly P

(5) 10/5/2023 Louisville

Oh my goodness, these guys were the very best. They were timely and so very prepared. They had everything they needed and more, worked so hard and got everything in and done early! Definitely use them

Rebecca P

(5) 8/11/2023 Harrodsburg

Quick and efficient, on time and pleasant.

Josh F

(4) 7/6/2023 Louisville

I had a difficult time getting in touch with them until the day prior to the move. They were nice enough and worked hard.

Get To Know Us

What can a customer expect after booking with you?

A call from us to confirm your move date and time and a call the day before to make sure nothing has changed

What can a customer expect on moving day if they hire you?

expert moving help and polite service

How should a customer prepare for moving day?

make sure everything is ready to move, clearly labeled and all boxes closed tight

What types of moves have you handled?

All types. We have been with large van lines forr years before starting Pack Smart. We have done military, international, local, and long distance moves. Storage in and storage out handling as well.

What's your favorite part about being a mover?

All the different types of people we meet and help

What training do you provide your crew members?

All of our guys have at least 5 years in the business and have been trained to move the average household items

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We cannot guarantee availability beyond the pre-booked time.

Moving Equipment

Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$35.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Hourly Price
$115/hr
for 2 movers after 2 hr min