1. We have a track record with Pods can load and/or unload your Rental Truck (FREE TAPE, STRETCH WRAP, AND TIE DOWN ROPE). 2. Have trained employee's and won't overbook or share our employees with movers you didnt choose (imagine canceling your old movers to find them come back with another company its big in DFW area) not with us, no worries. Furniture pads are your #1 friend, most important, and yes they can cost more then us (the movers) get as many as you can. Remember you booked a time slot we can't get back. We do multiple Apartment Moves and Private Estate moves as well. For more detail's just read below. STRETCH WRAP IS USED ON COUCHES AND LOVE SEATS AND RECLINERS IF CLOTH. NOT ON OTHER FURNITURE. IF OTHER FURNITURE IT WILL NEED TO BE PADDED FIRST. Our pads are double ply 60x72 just a big as the cloth pad great for one way use cost is (Only $2.99 per pad if you want them). We bring bundles of 25 and only charge what you use. And if you have Marble tops or Glass please keep extra boxes to use to protect these items. We try to carry some used boxes from previous customers but that's limited and not guaranteed we use the pay it forward method. Choose wisely. WE ARE NOT A DAY LABOR COMPANY. 2-Crew members can handle 1-3 pods or up too one 26ft Abf truck per day. Over 15 years experience. Remember if your just browsing put in your move date. Don't forget to pick some hour's (always book a good amount of time you think it will take or the max time you want us). And remember your not movers we don't talk about time on the job. Be prepared don't make any dinner dates. Also as a reminder Piano and Safes are extra. We bring a special mini ramp for pods and pack rats. Allows us to load faster up and down the end of pod with dolly. Better for your bigger moves such a loading a pod or pack rat container, or a load, and unload in same area with your rental truck. We just like to use it. Very efficient. Box tv's to flat screens. Treadmills to elliptical's. Safety and safely is key. We moved it. With pods you get a crew leader that ties off every 4ft. Same with pack rat container. If you don't have furniture pads please request from us. Typical 16ft pod uses 30-60 pads. $2.99 per one-way double ply paper pad(our pads and includes our tape) vs $7 dollars cloth pad. It's adds up but saves the furniture. We just want to get it loaded right. We're more into loading. We are ready to go. If your not sure where to start. We do not do specialty services such as putting together items that are brand new in box, like desk, tv stands, shelves. So no NIB items. We only see NIB items maybe 3 times a year out of 1000 of moves. We bring the pad's because of the many situations where we run into a customer who has no pads. We can't be pro's if your not ready for us. Our paper pads our much cheaper and last for a one way trip. 15 cloth furniture pads can cost over $100. You could get over 33 paper furniture pads for $100 with us. And they are the same size. We always have them on site if needed. Don't get us because of our low prices. Get us because you want it done right. Remember you may need extra hours. We don't throw and go. Our normal rates for a 2hr mini for 2-crew members is $299.00 We have cut our rates for 2019 our lowest ever. Thanks, remember our crews would not work for just an hour, they get paid a 2hr minimum as well. We get silly request about hr job's, those are fine but you pay the minimum. Also we have customers that have no clue how to run a moving business. If you book say 3 or 4 crew members, you get a crew leader, an assistant to crew leader a small item carrier and box and padder (padder depending on load or unload) Some people think you get 3-4 crew leaders that does not work. Thanks so much. I hope we covered it.
Real Mckinney area customers. Unedited, unfiltered reviews of Rental Truck Help LLC ( Moving Labor Only ).
Good movers, I was mis informed by hire a helper that they would be able to put a tv stand together if there was time remaining. They advised they do not assemble anything in a box.
The men who unloaded my POD were on time, efficient and very friendly. Definitely recommend using this company.
David made a wonderful job and take care of my belongings very well. They fit everything in the container and they didn’t waste time. I’ll use them again in a future and I will highly recommend them to my friends.
Great movers!
I'll put the negative first. They failed to pack items that were parts of each other in the POD. Having said that they worked very hard packing pod well. The lead guy was a working fool. They came prepared and finished the job. I believe items were wrapped well. The fellow that booked the job talks way to much which doesn't instill confidence that they know what they're doing. But in the end they did a good job.
fast, hard working, polite, efficient
The men were on time and worked very hard. I would definitely use this service again. They were professional and treated my things with respect.
Punctual and professional
They were very professional and courteous. I would recommend them and I would use them again.
They were on time. Got everything done very quickly. Nothing that was brought into the house was scratched and none of the walls were scratched and they had to maneuver some tight spaces. They were great.
Very careful with my belongings, handled my heavy items with care and did an excellent job loading all my items with room to spare. Very professional and worked within the time I scheduled. Excellent service!
On time. i have reserved 3 people for 3 hours to load up a 5 bed home in to 2 pods. it took them 6.5 hours . I feel this is mostly due to only one person capable of dismantling furniture. They did get the job done. I am little disappointed with their service so rating at 3. Will not use them again
Worked hard but scraped my hardwood floors.
they were prompt and did a great job, putting our stuff away. They even assembly our beds, love it
I was extremely impressed but david and Cody. They were both very nice, quick, and took great care of our belongings. I will try to use them for my future moves!
Timely, efficient, careful and professional. This team is excellent and I will recommend them.
These guys jumped in the minute they got here and worked so hard while they were here. I have already let them know that when I’m ready for my POD to be unloaded I want them again. They were professional and very careful. They really know how to load a POD too!
They did a fantastic job. No issues with the crew. The start time was a bit delayed but the communication was very good.
could not prove it but a diamond ring, womans watch and a box of candy was missing and all were put away. i would not leave them alone in mu house EVER. cannot be trusted alone. we are out almost 6000. a very expensive lesson on trust
The men that assisted me in my move were professional and worked tirelessly until the job was complete. They were very respectful of both me and my personal property. I would highly recommended them.
My crew was amazing, they arrived on time and worked non-stop to get the job done in a timely manner. I would definitely recommend them! They came with blankets and several type of moving dollys. Sandy E.
The men were on time, ready to work and were respectful of our belongings. We would use them again.
On time and courteous, worked methodically and expertly to pack our POD from floor to ceiling.
They fit us in a day early, which we needed & so appreciated. The four were incredibly hard working and fast! So fast they took half the time we had booked them for (3 hours). They were respectful and helpful. I would definitely hire them again and ask for the same crew!
They arrived late due to a traffic accident--stuff happens when you drive in Dallas. No big deal. Other than that, they did a fantastic job. Very nice guys who worked hard, and did their best to safely fit as much on the POD as possible. I would definitely call them again and probably will when I get everything out of storage in a few months.
The two movers were very nice. Unfortunately, they were not prepared for the job and did not finish it. One mover stopped moving things after 1 hr, leaving the second mover to do everything. It was clear, after an hour and a half, that they were struggling. It would have been helpful if they would have stated they were struggling as soon as they were, then rather than waiting another hour and a half, with only one of the movers bringing the items inside the apartment.
The movers were friendly, professional, and respectful. They were very hard-working, and they repeatedly offered to go above and beyond what I needed to help me out. I'm using them again next week once my second POD arrives, and I'm looking forward to it. I'd recommend them to anyone.
Yes on time, gently handled my property & goods. Yes i will use them again. They are tough & hard worker.
The guys arrived right on time, finished the job in the exact time I had planned for, were very professional and did not damage any furniture. I would definitely use them again!
The 2 gentlemen arrived and went right to work and finished ahead of schedule. I would recommend and use them again if the need ever arises.
I originally hired this company to move me in on Sunday morning. They kept insisting to move me on Saturday evening. The job (unloading a POD) should have only taken 2 hours (since loading and packing the POD only took 2.5 hours). These guys took 4.5 hours to unload the POD! Which meant I was working with them until late in the night. One of the 2 workers was on personal calls and smoking breaks for some of the time and didn't work in tandem with the other worker. I told them I needed them to bring tools and dollies to move and assemble my furniture. What they brought for tools was a joke. Do not use this company!
The guys did a great job. They were hardworking and got the job done fast. I would highly recommend using them to help with your move. Thanks, Brian
Were they on time? YES Were they prepared for the job? YES Did they work hard? YES Were they respectful of your property and goods? Had an incident on property arguing with another contractor regarding parking. Would you use them again? NO
Did not show up an hour before they were supposed to. Left us scrambling and we had to wait 1.5 hours for Hire a helper to open so we could find someone else and had to pay an extra day for the U-haul due to this dumb company. Would NOT use them!
Will definitely recommend Hire A Helper. Both gentlemen worked nonstop until our pod was totally packed with all of our boxes and remaining items. Pod was professionally packed and all items handled with care. If we get another Pod will ask for same two men. Thank you Hire A Helper!!
Yes, the movers were on time. Yes, they were prepared for the job. I had previously schedule the movers for 2 hours, but had called the week before to change my window from 2 to 4 hours because I realized the process would need more time. However, the representative told me that we should stick with two hours and then add 2 more if we needed more time. With that being said, the two workers showed up and worked really hard for the first hour and a half. They were respectful to my property and took care of our very large furniture. However, after that, one of them began to wrap our furniture, while the other one carried everything down the stairs. I realized that we were never going to get done in time, so I worked alongside them for the next 2.5 hours along with my wife and my father. For the remainder of the time, they seemed to work at about 1/2 to 3/4 the pace they originally were working and the first gentleman who did the wrapping for us in the uHaul never came back up stairs again until the end. I think what I am angry about is two things. 1) I made clear instructions 7 times that my bookshelves were not to be damaged, and that the uHaul blankets were to be used first to wrap them up. However, upon unloading the uHaul, they were damaged. The gentleman did use the blankets, but did not paper wrap the last book shelf that the last blanket could not cover entirely. For all of the time that he spent wrapping while I myself did alot of the heavy labor that I paid him to do, and the fact that my bookshelf was still damaged... I'm sure you can understand why I'm not happy. 2) The first gentleman who did the packing in the uHaul told us that if we would have done a better job packing, he could have gotten the whole job done in 2.5 hours. I cannot emphasize not only how incorrect that statement is, but also how unprofessional it is. The truth is that if I would not have helped, they would have been there for 7 hours. I carried over 13 heavy boxes full of books by myself including a host of other boxes for 2.5 hours. The gentleman said that we needed to pack our material in larger boxes which is understandable, however the overwhelming (90-95%) majority of our possessions were in mid to large size card board boxes. Very unprofessional statement. All this being said, I will not recommend this moving service again, primarily because of the fact that it took way to long, we were criticized for our packing methods, and my furniture was STILL damaged after the gentleman took so long to wrap and pack the Uhaul.
Amazing job
JJ on the team was fantastic, so sweet and super hard worker. Nice group. On time.
Courteous and careful, they did a nice job! I recommend them if you need help!!
The crew did a great job. However I don’t think it is fair that you charged me for 3hours when job was finished in 1 hour 15 minutes
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They were excellent!!!
Was kept informed when there was a delay due to weather. The 2 men were prepared with equipment but they did not plastic wrap anything. My nightstands were turned upside down. Now I have to take the bottom off to see what is all there. They tipped my 8 drawer dresser on its side and because the drawers were full, it bent the frame and 1/2 the drawers are shifted - doesn't sit/close properly. There is a large mark across the front of my refrigerator. I had to show one of them how to put my bed frame back together. Then they insisted on putting legs back on tables and other things they disassembled (didn't need to be) and charged me for an extra 1 1/2 hours - $90.00 even when I told them I would do it myself. They said they had to put back together what they took apart. Movers were nice, polite and worked somewhat quickly. If you have furniture that you don't mind if it shows wear, it would work, however, I am separated woman who finally got "real" stuff she wanted when her kids were older. I have antiques as well. When I used another company from this site (that company wasn't available the weekend I moved) I had padded and wrapped furniture. In fact, they moved me 18 miles and all my furniture in less time than this company moved me less than 2 miles and fewer items.
Great movers! They were on time and completed the the job in a timely fashion. They were able to pack our moving POD so efficiently and were able to fit so much stuff in it. Would definitely hire them again!
They were on time, great job unloading truck to storage unit; worked hard and finished in the allotted time without any damage - highly recommend them and will use them again.
Tony and David were on time, careful with furniture and worked well together. I will definitely use them again.
The gentlemen that helped us unpack furniture from our pod container were very organized and worked quickly. It began to pour rain while they were unloading. They took a short break and then were back to work as soon as the rain let up a bit. I would highly recommend their service. Best money I spent during our move!
Hard workers and very polite and efficient! Finished the job in the amount of time that they were hired for.
The two young men who did the unloading did a terrific job. They were very courteous and dedicated. I would highly recommend them
No complaints about anything. Good job
They were very friendly, courteous and efficient. The packing job was great. They brought the equipment needed (dolly, ramp).
These guys were top notch. I had a lot more then I thought as far as filling the Pod. But they got it packed tight. Impressive job. I thought I was ready for them but I could barely stay ahead of them. They were very understanding and helpful letting me know how things would work. Never impatient even though I really wasn’t as ready as I thought. I hope I will never have to move again. But if I do this is they to go. If family and /or friends had done this packing, it would have taken days instead of hours. There would have been people mad at each other before it was all over!
On time, worked hard, very professional!! I would definitely hire again!!
Great & efficient service! These guys were on time, courteous and very careful with our furniture! I highly recommend using them again.
They were on time. Very polite and respectful of my house. I would Not just recommend them I would adopt them. Very nice young men.
Very courteous an professional. Worked very hard.
Arrived on time and introduced themselves. They imeadiated started loading. Very careful of our property and demeatroted professional while loading, They brought all the supplies needed to accomplish the job, They finished the job in the alloted time, I would definitely recommend them and will be using them again!
The guys worked hard for us and fast. We got our money's worth. I'd call them again.
They were both very nice and very respectful of my belongings. I would use them again.
Chris Fagan was very rude and unprofessional. He told me he was canceling the job, called me retarded and hung up the phone on me because I offered a suggestion. I DO NOT RECOMMEND!
They did a great job. Would highly recommend them
Rob and Adam were a pleasure to watch. Very careful and maximized the POD space. Impressive, professional crew. Hard workers. Steve D. Argyle, TX
The gentlemen arrived early and were prepared to begin at the scheduled time. They were courteous, respectful, and efficient. They had already read my service request and they had all the equipment / tools required for the job. They exceeded my expectations and I will definitely use this service in the future.
HireAHelper saved me during my move. I called when I knew I was in trouble with getting everything done on time and they came to my rescue with flying colors. They arrived exactly on time. They were scouting my neiborhood to prepare about 15 minutes before the start time. They worked non-stop, very mindful of the time. They were extra careful with all of my goods in the packing, loading and unloading process. I will use them again and recommend them with total confidence they would do a great job.
They did a great job, and we were very pleased with their work they did for us. I highly recommend Hire A Helper.
They did thèir work,they wère òn time, They were very frieñdly and wère a plèasùre work with.
They were great, but they scratched my new refrigerator in several places trying to get it thru the front door. Disappointed in that. Otherwise, they worked very hard.
They were on time, courteous, quick and professional. Thank you and will use again!
The helpers arrived a few minutes early. They were upbeat and energetic. They worked hard and were organized. I woukd use them again.
The mover's showed up on time and started on time. They were fully prepared for the move. The work was done at a pace that allowed the job to be done in the allotted time. The guys did not muddle around to try to stretch the job out. They were very concerned with my property and took the time to place padding under certain items to make sure that they did not get damaged. I would definitely recommend and or use these guys again.
Workers were ok. The price was ridiculous.
The team was awesome! Very professional, polite, respectful and courteous! My original movers canceled @ 10pm the night before the delivery truck was scheduled to arrive so I was in a real jam. I found Hire A Helper on line @ 1am. Chris Fagan, the owner/manager called me @ 4:45am @ had the team of 3 on location by 9:15am the same day. Very impressive! I will highly recommend them to anyone who needs their services in the DFW area. Thank you Chris & team!!!!
They were FANTASTIC! On time, worked extremely hard - they made sure our items were loaded correctly. Polite, courteous and they worked extremely fast. I recommend them highly - worth every penny!
David and Cody did a fantastic job! They actually finished an hour earlier than expected even with 3 flights of stairs to navigate...shame they can't follow me out of state and unload my truck too...I will spread the word that this is the team you want to do your lifting and carrying...they even strategically placed everything and made sure it was secure to avoid shifting during my long drive! High five guys!
Workers did an excellent job of packing the pod. They were on time. Definitely would use them again.
Rob and crew did a great job. They took care of my furniture like it was their own and they were meticulous in wrapping items and handling them with care. I will use then again on the next move.
Were they on time? Yes Were they prepared for the job? Yes Did they work hard? Yes Were they respectful of your property and goods? Yes Would you use them again? Yes
We used three unloaders to unload our two pods and they did a wonderful job. They we're very friendly and didn't damage a single thing. They stayed within our 4 hour time line and were able to get everything done. I highly recommend their services and would definitely use them again.
I have nothing else to say they were hard workers did a good job when I got back home to New Jersey the guys here but very very good thank you for your help it was well appreciated
The packers did a good job packing my pod and were friendly. The issue is they told me they rounded up the time only after they finished and I still had over 30 minutes to the end of the hour. This meant I could have used them longer but it was also wrong. When I called to make payment they said they billed in half hour increments but because I agreed to the 5 hours they paid them that amount and would not adjust my time. It wasn’t worth the argument so I paid it but I was disappointed. It’s Too bad because the guys did pretty good work but either don’t understand the policy or do this on purpose to get paid more time.
They took the time to wrap everything carefully. Excellent workers and friendly. They loaded and I will probably hire the same crew in 4 weeks to unload in the new house. I would recommend them to everyone!
Our two helpers were excellent. On time (came early). Worked very hard, and we would definitely use them again.
Very professional. We actually had some stuff not completely packed and they helped with that too. Also they had extra duct tape and furniture pads. Very quick with the service and extremely easy to work with.
They worked hard, friendly, and very respectful . I would hire them in the future and would highly reccomend to anyone needing help
We had 2 guys Bob and Adam. They arrived promptly at 8:00 as scheduled. They worked efficiently, took care to protect all furniture, covering with pads or cutting extra boxes for additional padding. Packed pod like a puzzle maximizing space. I couldn’t ask for any better service. Highly recommend these guys!!
Such a great help!!! Hard workers and they know what they are doing!!! Would definitely use them again and recommend to anyone needing help!!!
My third time using Hire A Helper and I thoroughly recommend the guys from Rental Truck Help LLC. they arrived on time, asked to come through the house where everything would be placed and immediately went to work. Courteous and respectful of your things, always checking as to where I would like items placed. They even set up my beds and removed moving blankets and shrink wrap without me asking which was awesome. Work done fast and efficient. I highly recommend their labor service.
They went above and beyond to get me moved. Both guys worked really hard and I had some large items they had to deal with such as an oversized fridge and an upright piano! They were awesome!
They were on time, pleasant, prepared no complaints and yes respectful of my property and goods. Yes I would use them again!
Responded right away. Set up an appointment the same day and they were at my house to help within a few hours. Great communication. Extremely helpful, nice, friendly and respectful. The movers were a blessing and the reason we got our house packed and our pod loaded with the maximum space. We highly recommend using their service. Very efficient and knowledgeable.
Arrived on time and got right to work. They really worked their butts off getting my uncooperative King Matteress and oversized washer dryer into my 3rd floor apartment. There was no elevator. Will definitely use these guys again in the future.
Rob and Adam did a very good job. I had absolutely no problems with them. They both had great attitudes, were polite, and took care of my stuff effectively and extremely efficient. I would highly recommend them to someone else needing help moving. Thanks for the help. It was worth the money spent!
We're doing remodeling and we got a pod for the driveway these Two Fellas came in took apart everything put it all in the pod and did it in 2 hours they were wonderful we will use them again I'll tell everybody about them. Arlington Texas
Great, work and workers. Very quick, efficient and professional. I am glad I hired them and wish they were here on my end to help me unload.
They were great. I would definitely use them again. They arrived on time and worked professionally and efficiently to complete the move.
This company provided excellent service, I used them to help me unload a truck I drove from out of state. They were on time, asked me where I wanted the items moved to in my apartment and explained how they were going to move them up 3 flights of stairs. They took no more time than what as needed and were very courteous and polite. Pricing was affordable with awesome service
Arrived on time. They were very friendly and very high energy. I would recommend them to anyone. They treated my furniture with great care.
Great guys....very personable.....meticulous in their efforts.....finished ahead of time....Highly recommended!!!
They were on time and prepared.
The team was on time and totally prepared for my job. They were super professional but personable (and funny) as well. They were really efficient and careful with everything, and even volunteered to do part of the moving job I had planned to do myself - and they still finished early! I couldn't be more pleased with their work.
On time! Great work, filled the pod top to bottom
The two helpers were wonderful. Perfectly on time. Congenial and hard workers. Highly recommend.
They called early that morning and later when on the way and were so nice! They came on time had all supplies and did a very efficient job! I would recommend them to all my friends.
We rented 2 people for 3 hours from Rental Truck Help LLC. They were by far the most economical choice of the three estimates we received. They arrived early, to see if we were ready and could start early to save daylight. They brought there own tools, dolly, and moving blankets, and unloaded one 16 ft and one 7 fr POD within the 3 hours contracted, so we did not have to pay for any additional time. They also assembled a large 5 piece corner computer desk, and set up a 300 lb printing press within the 3 hours. They worked fast and hard, and you could tell they were experienced, because they were careful not to bump walls and doorways. In one respect it was easier than some moves, in that we had no stairs for them to maneuver. I would definitely hire this company again.
Was very pleased with the crew. Hard working and focused on task. Did awesome job filling my pod.
They were a little late and had some issues getting one appliance and one couch moved, but all in all they did a good job. They had the tools they needed, and did not damage anything.
Very happy with my experience, the staff arrived on time, were courteous and worked hard for the duration. I'd highly recommend them.
Adam and Rob were wonderful and helpful. Both arrived on time, and prepared to work. They not only respected my family member, they also respected our personnel belongings. Thank you for everything
They did an incredible job and were professional the entire time. I was traveling from another state and got caught in traffic, but they were flexible with the start time, which was still within the original 1-hour window. Because my job was small, it didn't take much time, but they were in and out in 45 minutes. Definitely worth the expense if you are on the fence.
Left the job incomplete on direction of their manager. Do not use!
I am sorry to say they did not pack my truck to protect my belongings. They packed way to high in the truck when there was no need to do so, conciqently things fell all over the truck. They wrapped a metal walker but did not protect a antique 1930's mirror that ended up broken to pieces. So I ended up very unhappy. All the planning in the office was great. But the movers had no shrink wrapping that would of helped.
Chris was great to work with in scheduling and extra time. The crew was super fast, professional and packed my truck perfectly for the 2,800 mike trip across the country. Not a single thing was broken and the ‘walls’ they built to minimize shifting worked perfectly. I really wish I’d had this crew on the other end of the trip to help with the unload.
Where do I begin: POD wasn't packed properly, the POD people inform me it can fit 3 to 4 bedroom and I only had 2 bedroom apartment which 1/3 of my items didn't make it into the POD because of this I have to order a 2nd POD. Which means I have to hire more movers to put the additional items that were left into the 2nd POD. I suggested two dollies but instead they sent two women that were unable to carry the heavy items in which it took longer. In closing I now have to pay for another POD more movers and an a extra hour of work for an uncompleted job. This was not a great experience on today however great customer service though. Next time send all men not 2 women and 2 men. I will not use this company anymore.
They arrived on time and made quick work of the job. They made sure to wrap and protect the appliances. Very satisfied.
These guys were awesome! They worked their tales off and never complained! This the first time we have had movers who not only did their job exceptionally well, but never had anything negative to say and so professional. They arrived on time and ready to work and took such care of our property. Would hire them again in a second!
They were on time and did a great job. I would definitely hire them again.
They were early and worked very hard. Completed job in under two hours. Very polite and helpful. Thank you for all of your hard work today!
Rental Truck Help LLC was amazing! Completely loaded our 3 bedroom house in 2 hours in our PODS. We would recommend then to anyone and would definitely use them again if we weren't moving away from Dallas!
Guys were friendly. Got close to 3 HR point and I could tell they started to rush. Had to ask them to cover a few items of furniture before loading. Some unnessisary scratched on a few items due to the sudden rush. Probably would not use again.
They were here on time very nice guys. New what they were there for and went right to work and finished on time. No problems.
Very pleasant men. Went above and beyond what was expected. Handled everything would care. Treated respectfully
Communication in advance and leading up to scheduled time was appreciated. The gentlemen were personable, timely, and took additional steps of caring to protect doors and walls. Ray, the owner was a great guy (he conducted my move) he is about that action! #get'erdone with professional care.
These guys awesome. On time. Such hard workers. Such lovely respectful young men...
They were on time and stayed way longer than booked, to ensure as much of our belongs were loaded, for that they were great. However much of our furniture was dinged, scratched and dented. I asked that furniture be wrapped to protect it against damage and was told they did not wrap any furniture, but ensured it would not get dirty. Our stainless steel refrigerator traveled laying down in a our 12ft rental truck instead of the 26 footer and other stuff was stacked on it which caused dings and dents. While I provided 2 dozen moving blankets, they used and charged me for additional paper moving pads they said would protect the items which they did not. My review is mixed because they completed a job quick took 8 hours, but I was very upset when unloading to see my furniture dinged, scratched, and dented.
Arrived on time, and completed job on time. Everything went according to plan. Would use again if needed.
Chris and his crew were fantastic. Arrived on time and worked quickly and carefully unpacking our pod.
Chris and his team were in constant contact with me to adjust their arrival time based upon the preceding job. They arrived when they said they would and immediately started unloading my 2 PODS. They got done faster than I estimated - which was a good thing! I would definitely use them again.
Great communication and stellar service!! Highly recommend!!!!
These two guys did a great job. They took care of my belongings as if it was their own. They were very easy to work with and was very fast. I would definitely recommend them.
They did a great job. Communication was excellent before and during the move. They showed up as they promised, worked very hard and packed efficiently and professionally. I highly recommend them and would use them again.
this company was fabulous. Advance notification complete information and an impeccable job packing the things that I had to move. They helped me approximately one year ago and I am just now Taking the time to give them the wonderful review they deserve!
Good guys, did a very efficient job. Took about 45 minutes to load my entire 1 bedroom apartment on a 5th floor to the elevator down to my relocube. Both guys were very personable and were in uniform which was nice.
I would NEVER wish the treatment and service I received on anyone. Not only were they slow but they were RUDE and lazy. The used profanity directed towards myself and sister. I had them scheduled for 3 hours, 8-11, because they were carrying in things like a 1lb rake one by one I SUGGESTED they use their dolly to speed up the process. That wasn't relayed to the other movers from their "foreman" well. After they put stuff all over my house(didn't put it in the rooms they were labled as) they said they were going to leave(40 minutes early). I told them all 3 of them needed to stay and finish moving the boxes to the correct room, he(the foreman) PUNCHES thru the one unlabeled box, saw it was cleaning supplies then THREW it across my living room. That bust open several of the containers inside there. I called the boss man and he just kept saying they were frustrated and I WAS NOT going to get my money back for the 40 minutes because they have a 3 hour minimum. Like I said, DO NOT USE THIS COMPANY!
They showed up on time ready to work. Both men were very friendly, and they took great care handling our items, nothing was damaged. They finished in the first 2 hours, this was due to their hard work, and no waisted time. We we would use them again, and would recommend them highly to others.
Good guys to work with.
The movers were good, right on time. Since they were waiting at the apartment gate they slashed 30mims off. Also we took a few mins for lunch and they slashed another 30 mins. They are good but I wish they were super fast so I would have given excellent. Anyways the job is done.
Nice guys and hard workers. I wasn't sure they would be able to get everything loaded into a 16 ft pod but they made it work.
I really appreciate all of the assistance this team provided. They were so careful with all of my belongings and were professional and friendly at the same time. Highly recommend!
I had two man crew who delayed their arrival due to rain and with my blessing. They were prepared for the job, were very knowledgeable, worked very well together as well as with us, when we were able to assist. Their respect for our property resulted in no found marks, scratches, etc. In addition to be willing to use them again, I wish that I had been able to use them as our loading crew. Fred W, Springtown, Texas
These two guys showed up on time (8am), dressed appropriately, were very careful with my items, and filled every spec of space in my pod! It took them 2 hours to fill a 16 ft pod as everything was already in boxes and out in the garage. They came prepared with paper, rope, and tools. They were polite and knew what they were doing. One guy had been a mover for 17 yrs and the other 20yrs. I would HIGHLY recommend them!
We loved Rob and Riley! They were on time, worked hard through the heat, and were great at getting everything in the POD. Thanks so much.
The team showed up on time and were prepared for the job. They were very polite, respectful and friendly. Bob and Adam(I believe that was their names) got right to work. They worked as a very effective team. I will definitely recommend your services and I would use them again.
Chris and his crew were prompt. The were very professional and polite! The brought everything they needed and even anticipated my needs. They even finished ahead of time with quality work. Absolutely, I would use them again!!
Both sets of movers were extremely courteous from Rental Truck Help LLC. I was very grateful to have them helping. The second set of helpers actually were very understanding when I came down with food poisoning during the move. They even took the time to help me to the door when they were complete with getting my belongings inside. I would hire the guys from Rental Truck Help LLC again and I will surely recommend them to anyone who needs the help! Thanks again Chris and your team from Rental Truck Help LLC!!! Many blessings to you all!
They arrived early and worked hard to unload my PODS. Very professional and polite.
The team were fast, efficient, professional and really flexible (we ran into timing issues with our delivery with another company and they accommodated me no questions asked).
The father/son team that arrived to help us unload our 26' truck were respectful, careful, and in some ways, went the extra mile. Our main issue with the service was the fact that they were NOT very fast at all. We had allotted for a 2-man team to unload our truck within 4 hours based off of the experience that we had with our first team that loaded the truck. This team (for the most part) had absolutely no sense of urgency. After observing the speed at which they were moving, I decided to have them just place the boxes in one or two rooms in order to speed up the process. With this said, they ended up needing an additional 1.5 hours to finish unloading the truck. My past experience with moving is that unloading always takes less time than loading the truck. This was our main frustration. Other than that, they did quality work. It just took too long.
The Movers were on time and completed the job within 2 hours. All they had to do was dismantle the washer and dryer and queen size bed and place them and my boxed items into the container. The Movers saved the bed for last to dismantle and load. They said they taken out all the screws from the frame of the bed, wrapped them in paper and taped them to the wooden blocks belonging to the bed. However, upon putting together the bed and looking over the screws, nuts and bolts that they package there were a few missing screws, nuts and bolts. I have gone through all the packaging from the bed frame in hopes to finding those missing parts. I have gone to the hardware store with what I have to replace the ones that were missing. None of the stores that I went to have those sizes. I just purchased this frame 10 months ago, which wasn't cheap. I'm left up a creek without a paddle. I'm thinking I'll have to buy a new bed frame.
Love these Guys!
They never stopped working!! They were extremely professional. Took great care with everything!! I would recommend them to everyone I know. Being a single woman...I was a little worried. First - Chris answered all my questions and reduced my anxiety level. Second - the team packers were great. They took great care with all of my belongings. I never felt uncomfortable- You know what I am talking about if you are a single woman. They were the best. Thanks so much for making my move EASY!!
Hi, the team that was at my house move was a great team, respectful and hardworking team, was raining and that does not stop them. Great service!!!
I would recommend them. They were friendly and courteous.
The team arrived on time and after a short walk through, they got to work wrapping furniture and quickly and efficiently loaded the container. They were mindful of the weight distribution front to back and side to side. They clearly have loaded containers before. It was loaded in such a manner that there was space remaining at the end of the container for us to load any additional small items. Overall, my wife and I were very pleased with the service provided and we feel it was money well spent.
Very professional folks - Chris and Tony. Was a pleasure doing business with you.
They did an excellent job: arrived early, worked tirelessly in the heat, expertly packed our belongings into the truck, and were so kind and respectable! We would definitely use them again!
on time, no breaks, did all they were asked, personable, would use again.
Rob and Riley saved the day. They had to come in after a horrible other company loaded our pod where everything would have broken. These guys were super sweet, respectful, and hard working. I am still amazed at how much they got into our pod safely. They probably saved us $1600 from having to get another long distance pod. You get what you pay for, and in this case it rang very true!!!
On time fast and very courteous. It was raining hard at the time the move was scheduled and they delayed start time for an hour to accommodate so our things wouldn't get soaked. Very pleased with their service. Would definitely recommend them.
Friendly, on time, careful, considerate. My only concern was even though we did have a lot of stuff, and it was a big job, it took a really long time. I think it could've gone a little faster. But I like the crew and yes I would use them again.
Couldn't have found better movers for this very stressful move. They were kind helpful efficient and very careful with my things. Loved them!!!!!
Outstanding service, I will be using them again when I move in six months. On time and fully prepared to handle the job.
Rob and Riley did a great job and took care of our fragile items. Highly recommend them and I will be using them to move into our new home.
Incredibly friendly and efficient. Assumes edge case needs and was cautious about surroundings to not damage anything. Finished early.
The guys did an excellent job with very little direction. They were on time and worked the entire time.
The movers were professional. They took great care in moving my items while managing not to damage or scratch my walls. I would highly recommend these movers. The one gentleman had 16 years of moving experience and it showed. They methodically packed my POD. I couldn't have done it alone. They did a tremendous job. Thank You!!!!!
This is the most efficient way to secure help. It was easy. Plus one of the most important attributes I like is that they were on time and stayed on task. Job was finished well within the time limit.
They were the best movers I have ever had. They worked fast and took care of everything. I would highly recommend them.
Outstanding job. Chris and his team help us organize and move our items out to a POD. He was very professional and great to work with. Excellent service. Highly recommended!
The guys actually showed up early and got right to work and did a great job packing my POD. They were knowledgeable and cared about my belongings. I would recommend them anytime.
Showed up and finished on schedule. I would recommend this company for any move.
Best service experience ever! We really appreciated the time and hard work provided to us. Guys we're prepared and didn't stop until the job was done. Would totally recommend!
Fixed a situation. the other mover had done by not securing it These helpers unloaded everything smoothly and carefully. I was impressed on the job done.
A man and woman showed up on time, but the woman, who worked very hard, was obviously not as experienced or as strong as the man. Therefore, it took them six hours to do a four hour job, at our expense. This was not satisfactory. On the other hand, everything was unloaded in good condition.
Chris and his team did a fantastic job. They worked with me and were extremely flexible when the job turned out to be much bigger than anticipated. They were meticulous when wrapping and moving all my furniture. I am very happy with their performance and highly recommend them to anyone interested in hiring them.
Chris and his partner were very organized and professional. Arrived before time and worked continuously until job was completed. Both young men were pleasant and did everything they could make the move happen without any stress for us. As a senior citizen that meant a lot to me. Hire these guys, you'll be glad you did.
Chris and Rob were very dedicated hard working young men. They took great care with our furniture and possessions. Chris is very talented at packing a container. My container could weigh 6000 pounds and it weighed that it exactly. I have no doubt my possessions will arrive in Durham in excellent condition because of the way it was packed.
Chris was very flexible with scheduling during a chaotic period! He and Rob were on time, thorough, neat and quick. Today is the second I used them; they loaded my POD in the first place. Would definitely recommend them and if I move again, I will use them again.
Done with an earlier job and made themselves available. Flexible arrival to match my furniture's arrival. They had what was needed and they got right to work. No procrastinating - straight to work. They were careful not to damage anything. Chris and Rob were true professionals not only would I use them again, I would recommend them without reservation to anyone in need of professional help at a very fair price.
Chris was extremely knowledgeable and helpful, knew how to load pack the container to get the maximum items in the container. Tony helped him and was very helpful he moved all the boxes out so Chris could see what he needed to load next. They called to let me know they were at lunch and would be at the house at 1:00, They arrived on time and were ready to work, They brought a dolly and pad to cover my floor, they handled the boxes an furniture with care. I only had a few bookcase and a chest to put on the load and they wrapped them carefully. They used my blankets, even though they brought a few paper pads, because didn't know if there would be room for any furniture. Yes, I would use them again.
Tony and Curtis arrived promptly when scheduled. They were equipped for all the tasks we asked of them. They worked very hard and treated our property with the utmost care. I would definitely use them again and recommend them to anyone!
They were wonderful and very efficient. Great communication skills and personable. We appreciate how careful they were with our antique funiture.
Great job from the team, they went overtime and packed my 2 pods
The team showed up on time and did a great job.
Rob and Tony were early for my appointment and did an excellent job! They were both professional and I would recommend them for your moving needs.
Prompt, friendly and professional. Did a great job packing items securely and making the best use of space. Thanks!
Fast, professional, stayed within time frame. Disassembled my IKEA bed in less than 30 minutes. Everything was wrapped and padded correctly by them. Took 2 hours for a 652 sq. ft. apartment. Would definitely recommend.
The 2 men where great! They had our PODS loaded in 2 hours and did a great job fitting everything we had into 2 16' containers. Would highly recommend them.
Chris and Chris were simply awesome. They started as soon as they arrived, bringing their own straps and dollies. Both gentlemen were willing to move furniture and place it as desired. I respectfully and fully recommend Chris and crew without hesitation.
Chris Fagan and Chris did a very professional job would recommend them to anyone. On time, totally prepared, worked to finish job as quickly as possible, Had antique table just refinished, they were very protective of it.
Their morning job was longer and more complicated than they expected, but Chris kept us informed of their progress that morning. As it turned out, they were only a few minutes late. They came with all of the equipment and supplies that they needed. They were efficient, but were also careful and protective of my property. I plan to use them when it is time to unload.
They were fast but careful with our belongings. They really maximized the room in the pods by packing in all available spaces. We saved money not having to have 2 large pods but just having 1 big pod and 1 little pod. Great job!
The two workers were skilled, friendly and efficient. They were able to get everything I wanted into the POD, which I thought was going to be impossible. I was quite pleased with their work. It took the two of them 2 1/2 hours to fully load my 16' POD. They were careful to wrap all of my furniture. They showed up right on time and worked at a good steady pace for the entire time they were here. I would definitely recommend them to anyone needing packing or moving labor help.
Spoke to the mover the night before, and he expressed i was the only appointment for the next day, 11:30a. Hire-a-helper calls me at 11:25a, said that rental truck helper llc called and claimed their morning move took longer than they expected, and were cancelling my move. Not running late, but CANCELLING. 5 minutes before my scheduled start time. So either something better came along, or they were too hung over to make good on their commitment to me. And didn't even have the decency to call me directly. Very unprofessional, very disappointing. Nothing compares to the feeling of standing in a room full of boxes and broken down furniture, looking out the window at the storage pod that you only have less than 12 hours to load, and hearing that the people you booked two weeks prior have decided that you and your belongings dont matter. Think about how you would feel in that situation before you put your faith in this company.
Excellent job of fitting everything into the 16' truck I rented. My possessions arrived safely after a 1,000 mile trip over sometimes rough roads.
I would definitely recommend Rental Truck Help. They were efficient & got right to work when they arrived. No time was wasted. The movers were extremely polite, professional & careful with our belongings. Everything was packed the right way. No short cuts were taken. I would hire them again without hesitation.
We could not have been more grateful and satisfied!
Chris and Andrew were great. They arrived early and came prepared. I would recommend and use them again. Chris went above and beyond my expectations by explaining the process and some precautions to take with appliances. I am very happy with their service and performance.
Chris and his helper worked with me to meet my somewhat variable schedule. The worked hard and filled the container with as much as they could possibly get in it. I highly recommend them.
These guys did a great job. The reason I picked them over others is, they stated they bring everything needed and also they tie down everything on the POD. I can say they did in fact tie everything down and they did a great job dismantling large items and packing them correctly in the POD. They also had great communications on when they would arrive
Chris and Andrew were great. They showed up on time and worked hard from start to finish. They brought pads to wrap the furniture and used great caution when moving. I would definitely use them again!
A 5 hour job was clearly stretched to 9, which I had to pay for. Slowest movers/loaders I've ever seen.
Prompt, courtious and professional. Took great care with our furniture and belongings.
Took great care of our belongings. I would use again!
Excellent job--I could not believe they got everything into the pods! Arrived on time, worked hard the whole 6.5 hours in 98 degree weather, respectful, friendly--I plan to use them again when we unpack our pods.
I had the team load a POD for us and they were awesome! Also they were very flexible to our changing schedule. They were on time and made sure to confirm the time a couple of days before as well as the day of. They came prepared with supplies and extra moving pads (that they did not charge for). They worked quickly and carefully to complete the job in the allotted amount of time. They were respectful and made sure to ask questions about how I wanted things arranged. I would recommend these guys to anyone and would definitely use them again!
Our family could not have asked for more with Smooth Move. Chris and James were friendly, punctual, timely, careful, and flexible. These guys are smoooooooth for sure! Phil
I hired them for loading my moving truck. Chris and James were right on time and they came prepared. They loaded my items quickly while still taking enough time to make sure that nothing would break or get bumped. The way they loaded the truck, nothing broke or shifted during the drive. They were also very friendly. Great job - would definitely hire them again!
Smooth movers provided an excellent level of service. Tip: Smooth movers will be able to keep more of the money they earn if you hire them by contacting them directly instead of going through the "hireahelper" website.
They were very flexible when we were delayed and had to change the time. They were very professional and did a great job!
I have used them four times now in the last year. They are worth every penny! Always on time, curtious, and fast. They will be doing all of my Illinois moves from now on!
Movers arrived on time, worked quickly but carefully and did a great job with loading the truck.
These guys were great! They loaded everything carefully and quickly. They were very personable, well prepared, on time and easy to work with. I would definitely use them again!
The stuff was moved. Most of my walls are ok and not scratched. Nothing is broken. Even though everything was labeled, maybe a quarter of the items didn't end up in the right room. They were friendly, but not very professional. They took time off, which ended up being fine because we scheduled the truck for extra long. One guy left during the job to go to his other job. They were good about staying to see the job done. Their service was adequate.
The crew did a good job unloading and locating the furniture were it needed to be located. No problems with the service.
Excellent experience! Guys were extremely hardworking and careful. Both movers were professional and knowledgeable about how to move and pack things with efficiency. Would not hesitate to recommend. If you are searching for a crew you just found them.
We can't say enough about how pleased we were with Smooth Move Crew! They called ahead to confirm a window for their arrival time and then called again when they were on their way. Chris and Josh were courteous, professional and efficient. We will definitely call Smooth Move Crew for any future moving needs!
We had a very nice experience with this service. They were on time and very courteous. While being friendly, they went right to work and got the job done. We would definitely use them again. Thank you!
I was very impressed with the quality of the service provided by the Smooth Move Crew. Each member of the crew was very professional, cordial and hard working. Each member took great care in handling my furniture so as to ensure that no damage would occur to either the furniture or to the walls within the house. The crew was willing to take on some very challenging pieces of furniture, including two pianos, two large screen televisions, a pool table, a large china cabinet, a large sectional leather sofa, and heavy office furniture. Additionally, the fees that they charged were very reasonable. In short, I was very pleased with the move conducted by the Smooth Move Crew, and certainly would use them again if the need arises and would highly recommend them to others.
So thankful I hired them. Moved twice in 9 months, and the first time was so horrible, my family paid for the crew. Totally worth it! Extremely fast, efficient, and super nice! Hired them for 5 hours, and they got it done in half the time.
Great job! They worked quickly and got a whole truck unloaded in record time!
I LOVED my helpers!!!! They did a great job. I wish I had found these guys when I moved the last time. They were on time, professional, did an excellent job packing and securing my stuff. The true test is to see how it all ends up when I unpack it but I am not really worried about it. I would so recommend these guys.
The guys were awesome. Called to let us know that they might be late. Got the job done fast. Nothing got damaged or broken. I would recommend them to anyone needing help.
These guys were great. They showed up on time and were very careful with the client's belongings
Chris and Josh provided an exceptionally professional service with helping us to move. They were punctual while being flexible with our timing needs. They were diligent throughout the time they were with us...no slacking on the job. They were also quite respectful of our property, and of my wife and kids. I'd definitely request their services again, and I'd recommend them to others!!!
Showed up on time, and did a great job ! I would recommend them to anyone !
They arrived on time, and did a good job within time frame. They took good care of my goods and worked very hard. I will recommend
They were a little late but no big deal for us. They exceeded my expectations on every other level. I highly recommend them and would definitely use them again.
We booked this move 30 days in advance. After calling several times the mover didn't show up and did not cancel the job! We were stuck with a rented trailer and no help! I really appreciate hireahelper for getting us out of a real jam with another mover at the very last minute! I would never use this mover!
Great job, were careful with furniture, thought through loading arrangement, concerned about securing pieces in truck, efficient and friendly.
These guys were great! They called shortly before they arrived to let me know they were on their way, did an awesome job packing the truck, and were willing to move things around in the new apartment so I didn't have to move furniture by myself. They also were very helpful in helping me figure out the best arrangement for my furniture in the space. Nothing was damaged, and they were both great to work with. I'd absolutely hire them for my next move. I also want to add that I ran into a snag with my Uhaul in the morning, and very nearly didn't have a truck for them to load. When I called Chris to let him know what was going on, he was very willing to work with me and told me that it would be possible to reschedule for the following day if I couldn't get a vehicle. Luckily, I was able to get a truck, but I really appreciated knowing that I would have movers the next day if necessary.
Smooth move crew did a great job. They fit everrything in our house into a 16' pod for storage and were very careful and professional. I will definitely use them when we are ready to move to our new house!
We moved to the area from out of state and didn't have any help with our things. Luckily a search found "Smooth Move Crew of Central IL". The whole process from booking them , having them come to our home, and payment was a smooth process. In addition, the movers James and Chris were professional and did a great job unpacking our truck. We have two flights of stairs in our home and they knew the proper techniques to ensure quick and safe moving of heavy items. I would recommend these movers to any family. Not only did they save us time but also gave us peace of mind. Thanks !
We were very pleased with the job Chris and his team did unloading our truck and putting our furniture back together. They were very courteous and professional and worked quickly and carefully. I especially appreciated how flexible they were with the time we agreed to meet at the house because we were SUPER late arriving. We will definitely use them again and would recommend them to anyone we know who needs moving labor help. Great job Smooth Move Crew!
The guys got there on time, and worked hard the entire time. I was amazed at the amount of stuff they were able to pack into the rental truck. Chris is a master tetris player! Hard workers, I would hire Chris and his team again in a heartbeat.
Chris and his crew were great. I was running late, but Chris stayed in touch with me on the drive up so that they could arrive after me. They got the whole truck unloaded! I couldn't have had better help with this move.
Our experience was very positive. The movers arrived on time and unloaded the truck without damaging any articles. The unloading did take a long time (5 hrs), but that was not due to any fault of the movers. We had many items that were to be reloaded on the truck for storage purposes, which slowed down the process. We would not hesitate to use this service again.
The Labor Lumpers Smooth Move Crew were prompt and courteous. Well done! PEP
Chris and Josh did a great job. They arrived early and also Chris called me prior to the move date to ensure everything was good to go. They took great care in loading my household goods & were very courtess. I would definitely recommend using them.
We charge an extra 20% for same day requests.
We accept next day requests at our normal rates.
We do not refund for any unused time.
We can always stay at least 1 hour over the prebooked time.
| Sunday: | 6:00 AM - 11:00 PM |
| Monday: | 6:00 AM - 11:00 PM |
| Tuesday: | 6:00 AM - 11:00 PM |
| Wednesday: | 6:00 AM - 11:00 PM |
| Thursday: | 6:00 AM - 11:00 PM |
| Friday: | 6:00 AM - 11:00 PM |
| Saturday: | 6:00 AM - 11:00 PM |