Top Flight Movers
Movers in Menlo Park, CA
Our customer review rating is:
4.6 stars on HireAHelper.com
Make a reservation online:
- check our availability - instantly! We regularly update our schedule on HireAHelper.
- Secure your reservation. You aren't charged until 24 hours before your move.
- no cancellation fee if you cancel more than 24 hours before the job's start time.
NOTE: We just provide moving LABOR. We're assuming you're bringing the truck.
Top Flight Movers was established in 2011, servicing California with labor-only moving. We gained popularity by offering an affordable option to everyone from cash-strapped families who don’t have the time to pack around work, to businesses moving office. This labor-only service does not include the arrangement of moving trucks, we will quickly and efficiently pack up all of your possessions, paying attention to any special requests or items. Within a short time we extended our business to also include a full-service moving option. After gaining hundreds of positive r…Read Moreeviews, we offered families the complete package for their moving day. We’ll do all of the packing, loading and transporting of your goods, and we’ll unload and unpack when we arrive. Unlike the labor-only service, we sort out the transport too, leaving you to enjoy your day with minimal interruptions and no stress. We use our years of expertise to ensure the job is done as quickly as possible, and our experience with a wide range of moves means your possessions are kept both safe and secure. Whether you’re moving across the street or across the state, you’ll have complete peace of mind with Top Flight Movers. And if that’s not enough, our million-dollar insurance policy means you’ll always be fully covered. If your big move is approaching, then contact us. Top Flight Movers was established in 2011, servicing California with labor-only moving. We gained popularity by offering an affordable option to everyone from cash-strapped families who don’t have the time to pack around work, to businesses moving office. This labor-only service does not include the arrangement of moving trucks,…Read More we will quickly and efficiently pack up all of your possessions, paying attention to any special requests or items. Within a short time we extended our business to also include a full-service moving option. After gaining hundreds of positive reviews, we offered families the complete package for their moving day. We’ll do all of the packing, loading and transporting of your goods, and we’ll unload and unpack when we arrive. Unlike the labor-only service, we sort out the transport too, leaving you to enjoy your day with minimal interruptions and no stress. We use our years of expertise to ensure the job is done as quickly as possible, and our experience with a wide range of moves means your possessions are kept both safe and secure. Whether you’re moving across the street or across the state, you’ll have complete peace of mind with Top Flight Movers. And if that’s not enough, our million-dollar insurance policy means you’ll always be fully covered. If your big move is approaching, then contact us.
|Sunday:||8:00 AM - 6:00 PM|
|Monday:||8:00 AM - 6:00 PM|
|Tuesday:||12:00 AM - 11:00 PM|
|Wednesday:||8:00 AM - 5:00 PM|
|Thursday:||8:00 AM - 5:00 PM|
|Friday:||8:00 AM - 5:00 PM|
|Saturday:||8:00 AM - 6:00 PM|
If you would like us to bring any of the equipment listed, make sure to put this request in your order details when placing your order. If additional fees are listed for this equipment, you must arrange payment for these items directly with us after your order is placed.
- Furniture dolly:
- [upon request, no fee]
- Hand tools for assembly:
- All crew members are equipped with tools [always included, no fee]
- Hand truck:
- All crew members are equipped with tools [upon request, no fee]
- Plastic wrap:
- [flat price, $30.00]
- [flat price, $5.00]
106 Customer Reviews:
These reviews are from past customers who booked Top Flight Movers through HireAHelper. Once the job is completed, each customer has the opportunity to leave an unfiltered, uncensored rating. Service providers have an opportunity to respond to these reviews if they choose.
Top Flight Movers were on time, ready to work, got the job done well and in good time. They were careful and I would certainly recommend them. The guys were polite and showed up at the early morning time I requested. David (mgr) was easy to reach by phone for other details I needed to convey; he put out every effort to make s…Read Moreure I was happy. I am and will use Top Flight again. I was not able to be there personally, so David took extra care to make sure things went as planned.
The young men were fast, efficient, and very respectful. They did everything that was asked of them when it came to unloading the truck. They even moved a very heavy piece of furniture. I was on a time constraint and together we were able to unload the truck, so I could return it on time. If I had these same two guys when I was…Read More loading the truck. It would have saved me a half days worth of work.
These guys are super courteous, fast, efficient and hardworking. I was able to get them on short notice and they were very prompt at giving me a call and coordinating time. They were on time (a little early actually), and finished ahead of schedule. I would absolutely use them again.
Leon and Dow were EXCELLENT! Once they arrived, they jumped straight to work. They had clearly done this a million times as they had plans for every scenario that came up. They were quick, efficient and were able to finish everything in the short couple of hours that we had. They treated all of our stuff with great care and ever…Read Moreything was moved safely. I wouldn't hesitate to work with these guys again, thanks so much for the awesome work! It really helped make our move that much less stressful!
Top Flight Movers did a great job! The owner called me after I booked online to confirm and let me know that if my storage pod arrived early, to give them a call and they would come over as soon as possible. And that did end up happening! They were quick, efficient, and did not damage any of my belongings. Everything was han…Read Moredled with care. Next time we move, I will definitely be using them again!
Although the movers were on time, and very friendly to both of us, they were not quite prepared for the job. Only one of the workers was really carrying our items up to the third floor, causing a significant increase in the amount of time our job took -- in spite of myself and my partner chipping in at the end. Unfortunat…Read Moreely, two of our items were also damaged in the move by being dropped or banged into the hallway.
I was booked for a 9am move and they showed up at that last minute - 10am. I didn't receive a courtesy call, and had to call them a 9:30am to find out where they were. The actual move took an hour and a half with three people. In the end they did a good job, but I was nervous up until the moment they arrived. It just make it…Read More awkward for me b/c I was annoyed and frustrated.
Very hard working, respectful of my property and especially "Harry" my huge plant... Dave and James were very polite and accomidating and went the extra mile or two up & down the stairs!! I would contact them again and refer them. Thank you
Great Job! Showed up on time ready to work. Unloaded a full POD of heavy furniture in the estimated time in a two story residence. Used them to pack up and unpack the POD and were great both times. Furniture and walls were unscathed. Would recommend and use them again. Thanks James and Terry!
First, our movers arrived two hours late (due to a flat tire). By the time they arrived, over half of our boxes had been moved to the ground floor with the help of friends. The movers were very polite, hard working, and careful with our belongings. However, we misjudged the amount of space we would need to store our household…Read More and the movers were also unable to assess the space requirements. As a result, by 7 pm, we discovered that the PODs were full with quite a bit of our stuff left over. We had to rent another storage space plus a truck to move the goods ourselves the following day. We could have completed the move on the scheduled day if we had a better estimate of the space needed. Also we asked they bring a four wheel dolly, shrink wrap, plus tie downs. I confirmed with them on the telephone the day of the move that they had tie downs but when they arrived, they did not! We would not call upon this company
The two movers that arrived to my home were very polite and professional. They were patient as I had to figure out how to reach the party to release payment. That didn't go so well. The numbers provided to me were wrong and then I was given the wrong number to call to reach the party for payment. Other than that, the movers were…Read More perfect!
We had a very heavy vanity moved upstairs as part of a remodel. The two movers arrived on time and moved the piece upstairs with no problems or damage. They were very patient while our contractor had to make some modifications to get it to fit. I would hire them again.
Although the movers were an hour late due to having to get a replacement for a team member that was sick, I was extremely satisfied with the job. James and Mike were great and packed everything tightly and efficiently. They carefully wrapped the furniture and packed the Pod totally full. I will be loading a second pod next we…Read Moreek and I am asking to have James and Mike for that job also.Show Response
Mark, Apologies for the tardiness. As you requested the 2 guys will be back out to complete your move. We thank you for your repeat business and just know that your review like everyone else's validates who we are as a company and we appreciate it. -David
~ Top Flight Movers
Nice people; however, they were not as careful as I would have liked. Our file cabinet was damaged, in addition to a light diffuser on a floor lamp that was broken.Show Response
Kelly, We apologize about the items. It would have been, and still is no problem to have those things repaired or replaced. None of this was ever brought to our attention. We make it a point to make sure we have satisfied customers. If there is any way for correction please contact us. David
~ Top Flight Movers
Very nice and friendly professional movers, while work with care on all stuffs they move, most important they offer the great price, highly recommended...Show Response
Liyen, We would like to thank you for your business. It's part of our mission to provide great moving services and put our customers in a comfort zone that will allow them to know that their move will go smoothly. If you ever need us again, you know where to find us! Thanks, David
~ Top Flight Movers
I had a last minute holiday weekend request hire a helper was able to find someone to help The top flight movers were there they arrived early and worked hard to get the job done I appreciate their hard work Yes I recommend Top flight moversShow Response
Denise, It's nice when our hard work and professionalism is recognized and appreciated. This is what keep us going day after day. We thank you for the opportunity to allow us to display what we have to offer which is a great moving service. We love what we do! David
~ Top Flight Movers
I thought I needed 4 strong guys to move a 250+ pound piece of equipment . Only 3 were sent out to the job, but they were so much stronger than I expected that I could have gotten by with 2 of them. They were on time (early actually), friendly, and willing to work hard. And, they were the LEAST expensive listed.Show Response
Elizabeth, We definitely could have gotten it done with 2 of our top flight movers vs the 3 and especially 4 man crews. However we do have to take the customers request under consideration. It all worked out and the mission was completed. Thank you for your business and if you ever need our assistance please call on us. David
~ Top Flight Movers
On time, friendly, and efficient! This is our second time using them and we recommend them.Show Response
Anna, 2nd time around. Thanks for trusting in us to do another move for you. We are that team that you will be able to count on to get things moved without having to worry about our quality of work. Thank you for your business again. David
~ Top Flight Movers
Two young kids showed up and seems did not have enough experiences. Also they showed up very exhausted. It was the worst experience of moving. I would not recommend this company.Show Response
We apologize for your experience. Everyone on our team is experience, trained and over the age of 21 including the college guys. We would like to know exactly what happened during move that you didn't like so that we can work on it because we are all about improvement.
~ Top Flight Movers
There was only one thing and it was my fault, they forgot to tie down my items and I had the items in the house but forgot to tell them. But I will be telling my friends about them I think this is great and they were really hard worker and friendly.
I underestimated my moving requirements, however the Top Flight guys jumped right in, told me what to go get while they worked, and we finished ahead of schedule with no major incidents. Would definitely recommend for anyone ! One less star than max as i had tried several times to confirm arrangements but no response to VM.
I used these guys to unload a POD. On time, prepared for the job. Steady work pace and were careful with my stuff. I'd recommend them for jobs similar to mine.Show Response
Tony, Glad we could be of service to you. As always it's a pleasure to be able to offer a service that is worth our customers time.
~ Top Flight Movers
#1. I do appreciate them accommodating my needs last minute. My original movers had cancelled and these guys did step in and pick-up for the guys that bailed; Kudos for that. #2. Don't make promises you can't keep. My original crew was scheduled for noon, these guys confirmed for a 1-2pm arrival, understandable and functional wi…Read Moreth my schedule. Spoke with the owner 1st thing in the morning to provide and overview of my needs and dicuss the scheduling. He said his crew was loading a small truck(16ft) 1st before they were coming to me and they would easily arrive within the timing. I requested a contact call or text when the crew was in route so I could get some lunch while I waited. 1pm- no call 1:15- no call. David had informed me that the crew was 40 min from my location so at this point with no contact I was nervous. 1:30- I sent a text to David for an update, I got a reply at 1:35 that the crew was in route as of 10 min ago. 40 min drive so should be on time. 2:05 I got a call from the crew stating that they were still in a location at least an hour from me, and only 5 min from where they had supposedly started! We had elevator reservations that ended at 4pm, a truck due back by 5pm. the 2pm (later end) start time was our absolute limit. Guys finally showed at about 3:10. I just barely had enough time to get the truck emptied and returned with my assistance scrambling to finish up(I had started without them due to the tardiness). The crew was Super nice and very polite, along with being careful with the move that was left for them to do. But be cautious that the management seems to be over-extending their capabilities. Had I known there was potential for the crew to arrive so late, I would have hired another company that could get there sooner. I also run a moving business and I know the challenge of providing last-minute service. But I never make promises I(or my crew) can't deliver on. I would only use this company in the future if my schedule didn't depoend on it. Greta crew. Rough management.Show Response
I apologize for your dissatisfaction. You do have a few things distorted however. San jose where the crew left from and menlo park is more than 5 minutes away from each other. palo alto to san francisco (your location) is the 40 minutes distance I referred to. I understand you're a mover from out of state who called on us to assist you. As a generous gesture we accepted your request just a couple of hours before the move was to take place. By the way your client was more than satisfied with us.
~ Top Flight Movers
The movers arrived on time and worked steadily until the pod was full. With careful planning and experience they got far more stuff into the pod than I imagined was possible. I waited until I arrived at my destination and unpacked before I wrote this review and I am pleased to say that there was no major damage and even my gla…Read Moress table arrived in perfect condition.
James and Quincy did very good job working to get as many items into POD as possible. They did arrive at 4 pm instead of 1 - 2 pm but were held up on another job. They did proactively call multiple times and let me know they were running late.
After booking, confirming and then losing two other movers from Hire A Helper, the two men from Top Flight Movers showed up, did a great job and took care of our items professionally. We were ready to give up on HireAHelper until they showed up.
When James and Michael came to work: THEY CAME TO WORK!!! Due to POD's inability or refusal to move the POD to a more advantageous location, this move was daunting, requiring approximately 15 steps to reach the POD from the area where furniture and boxes were stored. When I expressed my apology for the challenge faced both shrug…Read Moreged and said basically,"Don't worry, it comes with the territory." Upon preparing lunch for the guys, they said :"We don't eat on your time." Although the POD has yet to arrive at its final destination, I will surely see if these guys can be there for the unload as well.
Michael and Jesus were awesome. They were friendly and very helpful. Definitely would hire them again.Show Response
It's a pleasure to have provided our awesome service to you and we are more than grateful that you are satisfied. Thanks you for the opportunity. -TFM
~ Top Flight Movers
Our moving labor helpers did an excellent job and were prompt, courteous and very efficient. They worked hard to get everything packed with no breakage. I would recommend them and plan to use them again in the future.Show Response
Thanks Mike. We look forward to working with you in the future.
~ Top Flight Movers
Glad you appreciated our effort vince. It was actually amusing trying to figure out the best way to fit your items into the cage of your trailer. Have fun on your vacation and thank you for your business.
~ Top Flight Movers
On time, friendly guys James & Calvin, respectful of our property, wanted to get the job done on time. Started of well, worked hard, but struggle to with the last third of packing the truck, that I had to supervise & help load. Also when unloading needed supervision not so much about where to put stuff, but it required my son (6…Read Moreft and 190lbs) to help move some of the heavy furniture both ways. Otherwise they tried very hard and were good guys and would use them again.Show Response
Alf, Thanks for recognizing our great efforts. And If you ever need our services again we will not hesitate to come running. You are definitely the ideal customer.Enjoy your new place. -TFM
~ Top Flight Movers
Two movers showed up on time and prepared. I had rented a UHaul truck that I had thought would work, but once I looked at all our stuff I figured it was going to take about 4 trucks. The guys really knew how to pack, it was amazing. They worked really hard with myself and my friends and in just a few hours they got everything in…Read Moreto the truck and nothing was bruised or damaged! I loved their work and I would use them again in a New York minute!
My primary choice for this job bailed on me on the morning of the move hire a helper immediately went to work and had Top Flight movers signed up and at my house in 30 minutes. they were ale to pack and load a den and complete bedroom set in under 2 hours for an interstate move from Ca to Wis. all items arrived without any da…Read Moremage. Frank R Cupertino
They were awesome! Very professional, polite, and friendly. Had 2 ppl for 2 hours, the job was done in 1.5 hours. They were being very careful of my properties and work really hard. They were stock in the traffic so delayed a little but it's understandable. Would def use the company again.
I hired Top Flight Movers through HireAHelper.com. Workers arrived late, and they weren't professional about it. They had dirty hands and really dirty shoes, and stained my new carpet as well as my new couch and didn't cooperate to take their shoes off with a bad attitude and unreasonable excuse. One of the workers was aggre…Read Moressive and really rude to me and my little dog. They weren't careful with moving my furniture and boxes up, and really weren't listening to my requests on where to put the boxes. They didn't set up my bed properly and now it wobbles ( that was the only furniture that required their help with assembly) It took them a long time to bring each of the items up meanwhille the PODS trailer was right next to my place. I could smell the strong smell of weed on them to a point that when they left my entire place smelled like a marijuana farm. So, I'm pretty sure they were either smoking during work or they already smoked a big one right before coming.
showed up on time.. good workers and stayed on task.. they took advantage of the size of the truck since it turned out bigger than ordered so it allowed them to spread out the load-this inadverteredly extended the timeframe planned but it still worked out great.. nothing broken or damanged; they helped me get through the move …Read Morewonderfully. recommend them ...
Top Flight Movers did a really excellent job. I hired them to unload a storage unit and due to an error with the hire a helper website, they did not realize my job had been accepted. When I spoke to David the night before my move to confirm, he didn't even realize he had been booked for me. He ended up fitting me in to their sch…Read Moreedule last minute which I was really grateful for. David and his team were very communicative about the timing and the schedule all day, which I appreciated. When they arrived, they took all of fifteen minutes to unload my storage unit. They were fast, they handled everything with care and they were friendly. Highly recommend.
Although the guys that were sent were extremely nice and hard working, I would not recommend this company. They were unprepared and did not know what they were doing. They were dropped off with nothing but ONE 4-wheel dolly and a roll of plastic wrap... for a 2-bedroom apartment. I provided them with a stack of moving blanket…Read Mores, and they did not use them until they actually loaded my furniture into the storage container, so a lot of my furniture was damaged as it was being carried. I have anodized aluminum dining chairs that were completely scraped up by the time they reached my storage container because they carried them down stacked on each other without wrapping them or adding any padding until they placed them into the container, and my dresser was dinged up because they had leaned the top of my dining room table against it while they were loading without any padding. I don't even want to think about how much more damage I am going to discover when I unload my storage container. Also, after they left, I noticed that they had put a hole in my living room wall (most likely as they were moving my couch) and they didn't say anything.
Top Flight Movers not only did an excellent job carefully moving all of my belongings, they also bent over backwards to accommodate about four scheduling changes due to delays in the arrival time of my moving container (which was done by another company). They were so helpful and flexible about these scheduling changes -- i…Read Moret really make my life a lot easier and was a huge stress relief. And when the moving container finally did arrive, Top Flight Movers was there waiting, and got it unloaded in record time. Plus the movers were polite and professional while they did it too. I definitely recommend Top Flight Movers if you're looking for movers who offer reliable, professional customer service.
While the guys were a bit late showing up (they apparently had car trouble getting from their previous job to my place), once they arrived, they more than made up for it. I cannot believe how quickly the team packed my POD. While I had originally hired them just to help me with some of the furniture I couldn't carry by myself,…Read More in under two hours, they loaded up the entire contents of my 2+ bedroom house -- all without a scratch!
They were very late my appointment was suppose to be between 9am-10am, but they didn't show up till almost 9pm.They never called to inform me about the delays and I had to call them several times to find out if they were still doing the job. When they started unloading my things it was mostly in the dark. They dropped my new 55"…Read More flat screen TV and cracked the right side corner because they were in a hurry. It would of been better if they called and cancelled. They did put my furniture together ok and I'm just glad it's over.
They were 3 hours late. I'd booked 3 movers- only 2 showed up. Several pieces of furniture were scratched/damaged. Many of our things were put in the wrong places (i.e. microwave in garage, bookcase from dining room in upstairs bedroom) which we had to rearrange ourselves later. The men were very nice but I believe they wer…Read Moree overbooked, and the fact that they were 3 hours behind schedule caused them to rush and be careless. Also, I told them there was patio furniture in the backyard but it was left behind. We had to go get it ourselves later. Not a good experience. Personally, however, they were very nice. But overall, I was disappointed.
These guys were great. Efficient and fast. They were also very accommodating with scheduling when our Relocubes arrived a little late. Our cubes could only be placed in a parking lot nearby so the guys had to walk to get to our apartment but they did the job with ease and were very careful not to damage anything. Great work! Ill…Read More hire them again next time we move.
I use Hire A Helper all the time throughout the U.S. and these guys are the best. I changed the time on them twice and the day once. They packed a 24ft truck in San Francisco going to Minneapolis, MN and when I arrived nothing in the truck moved. On time, worked hard and knew how to pack a truck. You would be crazy to to use…Read More these guys. Thank you much, you really came through for me...
I could not have been more pleased with the service I received from Top Flight Movers. They were so friendly, hard working, and got the job done incredibly quickly. They took great care of my things, nothing was damaged or broken. I would highly recommend them and would use them again if I ever need to move.
David Ross and his team arrived 15 minutes early and completed the job in about 30 minutes! They were very cognizant of the valuables and stacked them accordingly, leaving the Plasma TV until last. They were efficient, respectful and worked continuously doing the job about 6 times faster than the loaders we used. Great job
These guys were awesome. I just moved a 16 ft truck from LA to San Francisco and couldn't have done it without them. I have 3 flights of stairs and no elevator, we moved on a hot and sunny day. They didn't take a break the entire time and only stopped to re-wrap some of my furniture. They were very careful with everything and to…Read Moreok their time, efficient but cautious. I can't recommend them enough. I bought 2 hours and they advised me when my time was up and when I wound be going into overtime. I thought that was nice instead of a surprise charge at the end
These guys were excellent! I can't rave enough about them. They were extremely professional, worked like mad, packed the truck perfectly, and were super nice. Don't let their inexpensive prices fool you, these guys are worth FAR more than you'll pay. I sincerely wish them the best of luck. - SeanShow Response
Thanks sean. We are glad to done such a great for you
~ Top Flight Movers
They came earlier than the allotted time but called to make sure it was okay. Not only were they courteous, but they were quick and very respectful. They finished the job well before my expectations and we will both recommend them to any of our friends and use them the next time we require help!
Top Flight Movers is based in Menlo Park, CA and covers a 35 mile radius. Travel fees are included in the prices you see.
Licenses & other Business Information
Top Flight Movers has listed their business credentials below. These range from local licenses (like a city business license) all the way to federal ones (like an MC number.) HireAHelper requires that moving labor providers operate within the law. Sometimes service providers make an extra effort to provide features like background-checks, uniformed crew members, or commercial liability insurance. These are the types of credentials you'll see below.
Verified - This badge means Top Flight Movers has gone the extra mile and submitted proof or documentation of this credential. HireAHelper staff has reviewed and verified the document.
|Policy number||Available Upon Request|
|Policy issuer||UNITED SPECIALTY INS CO|