Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,219 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,259 moves through HireAHelper

4,219 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,259 moves through HireAHelper

4,219 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,219 reviews
92%
4%
1%
2%
1%

Roger C

(5) 6/5/2019 Wendell

hirehelpers provided excellent customer service. They called the day before to confirm the time and the number of plan helpers. The two men arrived 15 mins before scheduled time. Great people to work with.

Mover's response:
Thank you for the review, Roger! Glad we could help! ~Tiffany A.
- Smart Move, LLC

Eddie T

(5) 5/11/2019 Charlotte

The team at Smart Move LLC did a great job! We encountered some unexpected delays - the team stayed with us to complete the move after the scheduled time. They handle the entire move efficiently and with great care. I appreciate their effort and good work.

Mover's response:
Thank you for the review sir! -Chris and Jimmy
- Smart Move, LLC

Virginia S

(5) 6/3/2019 Asheville

The two young men who showed up (on time) to help me with my move were quick, courteous and careful with my furniture. I can not recommend this company highly enough and I love how easy Hire a Helper made it. The cost was very reasonable too.

Thomas C

(5) 6/5/2019 Chapel Hill

I could not recommend this crew more. They were professionals, fit way more stuff in a truck than I could have and treated my things with the utmost respect. If I was moving in this area again, I would use these guys in an instant.

Mover's response:
Thank you for your kind words, Thomas! ~Tiffany A.
- Smart Move, LLC

Jessica I

(5) 6/4/2019 Chapel Hill

Apartment was in a difficult location and they completed task with a great attitude.

Mover's response:
Thank you for your business, Jessica! ~Tiffany A.
- Smart Move, LLC

John C

(5) 6/2/2019 Charlotte

Jimmy Lee called as soon as the job was scheduled to confirm the time, date, and details. He explained what communications to expect prior to their arrival. On the day of our arrival with the truck to be unloaded, Jimmy checked in on our ETA and confirmed when he and his crew would arrive. Jimmy and Chris arrived on time and introduced themselves, and got right to work. Jimmy Lee and the helpers were very professional, respectful, and friendly. They arrived with everything they needed to get the job done and were very proficient. They listened to my direction of where to put everything and did so accordingly without having to be told again where things were to go. They were also very careful with everything. I would highly recommend these young men and Smart Moves, LLC to anyone needing such help. In fact I told someone later that evening about hireahelper.com and specifically Smart Moves, LLC and advised if they need moving services, that is who to get. I have no plans to move again, but if something comes up that I do, I will contact Smart Moves again!

Mover's response:
Thank you for the review and support sir! -Chris and Jimmy
- Smart Move, LLC

Stephen M

(5) 5/23/2019 Winston Salem

These guys were great! I paid for two helpers but they added a third new guy free of charge. They worked efficiently to get the job done in the two hours that I booked them for, so that I would not get charged more. They packed my PODS container wonderfully and even left me some room for a few other items that I needed to add later on. Also, Angel (guy in charge) was very responsive to my text, even when they were on other jobs.
The only negatives were: first, that there was a miscommunication about the start time but it was understandable and they were timely for the rearranged time. Second, another miscommunication about the customer needing to provided plastic wrap for the furniture, but they went ahead and paid for it out of pocket themselves. If I was still going to be in NC, I would definitely consider these guys again!

John T

(4) 6/1/2019 Greenville

They were on time and were flexible on the time changes with my move.
They worked hard and I would use them again.

Daryl M

(5) 6/1/2019 Raleigh

In the last year I have hired moving services four times, and have had such disappointing experiences with most of them. When HireAHelp presented me with the movers that could accommodate my request, I took the time to carefully read the reviews of the vendors that were rated the highest, and Smart Move was #1, so that's who I selected. On "Move day" the team leader called to see if they could report earlier than scheduled, and I delightfully accepted. This team (4 guys) exceeded my expectations with how prepared they were for the job. According to the terms and conditions of the contract, I believe that they went above and beyond what was required of them. They were very professional, and they were nice and respectful, and they worked hard, orderly, and there was no damage to anything! I was under much stress with this move for several reasons, and it was just a blessing to have this team serving me. I could tell within 30 minutes (of them starting) that I had made a great decision with this company. The whole move took 7 hours and their level of distinguished service remained consistent for the entire move. They gave me peace of mind, and that is a huge value. I couldn't wait to tip them all. I would definitely use them again, especially if I knew that I could get the same 4 guys :-). Job well done!

Mover's response:
I am glad to hear you had such a great experience, Daryl! ~Tiffany A.
- Smart Move, LLC

Liz L

(5) 6/2/2019 Durham

Our two helpers were very friendly and efficient. They packed our pod in the first hour! They certainly were experienced working with pods and packed it really well.

Mover's response:
Thank you, Liz! ~Tiffany A.
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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