5-Star Movers - A Local Minneapolis Moving Company

(4.9 out of 5 / 723 reviews)

Minneapolis, MN / Moving services within 50 miles

Booked on 2,466 moves through HireAHelper

723 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

8 years in business

Minneapolis, MN / Moving services within 50 miles

Booked on 2,466 moves through HireAHelper

723 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

8 years in business


One of Minneapolis's Favorite Moving Companies

A Note from HireAHelper

We love working with 5-Star Movers because they pride themselves in taking care of their Minneapolis, MN neighbors. After several years moving in and around Minneapolis we believe you'll love working with them too!

Relocation with 5-Star Movers

We are the best movers, period. We will always do 5 star work on every job, and have the reviews to prove it! If you want a safe and reliable move, and movers you can trust, book us today! HireAHelper is just the surface of our great reviews, check us out on Google to see even more raving fans!

Credentials

Licensed Business:
License Number
983846900021
Issuing City
Minnesota
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
US SPECIALTY INS CO
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
SUPERIOR POINT
DOT:
MC #
DOT #
3263274
State Lic/Cert Name
383320
State Lic/Cert Number
383320

Moving Services

Move Help

Day Labor

Moving Reviews

Real Minneapolis area customers. Unedited, unfiltered reviews of 5-Star Movers.

4.9
723 reviews
95%
2%
1%
2%
0%

Paul J

(5) 6/5/2019 Saint Paul

I highly recommend 5 Star Movers! Great guys, fast workers, and packed my moving truck efficiently. Worth every penny!

Paul J

Daniel C

(3) 5/26/2019 Burnsville

By most normal on-paper aspects, they were 5-star. They were punctual, prepared and finished the job ahead of schedule. They were well equipped to lift my most challenging items, including a challenging custom desk and a large leather recliner sofa.

However, if you think this company is all about "white glove service", manners, and showing courteous intentionality before acting, think twice.

I wish they would have been more careful with my possessions, instead of dropping them on the floor as if everything I owned was a 300lb steamer trunk. At one point, I was worried they were going to let my $2500 desktop computer fall 10 feet out the moving van so I went up an intervened between their moving trips. The sofa also ended up with a 1 inch tear in the back, although I'm not certain if I can pinpoint that to their work.

One of them also had quite the attitude the day of the move, which multiple people around me noticed.

Furthermore, they knew they'd get the job in time, but being their first job of the day I noticed little sense of urgency in them when it came to return trips up to unload the truck, as they were face-in-phone whenever they weren't

Compared to service I had with movers for the same same price from my out of state move the day prior (in a more expensive area), I can't say these guys were 5-star.

David R

(5) 6/6/2019 Minneapolis

On time. Went right to work. Pleasant to deal with. Would recommend.

Renee J

(5) 5/28/2019 Minneapolis

Ben and Jerry were great! They worked hard and efficiently. They were on time and very friendly. I would definitely hire them again and highly recommend them.

Judy A

(5) 5/24/2019 Minneapolis

Worked quickly, efficiently and carefully. Pleasant, respectful, etc.

Tracy E

(5) 6/1/2019 Prior Lake

The two guys were very friendly and did a great job. They got all the heavy pieces of furniture and boxes moved without problem. They were right in time and very efficient. The only frustrating aspect of this service was that I had to pay for two hours of work when I only needed them for one hour.

Angela W

(5) 5/27/2019 Saint Paul

5-Star Movers was amazing! They were early, well-prepared for the job and worked tirelessly until we were done. I would definitely use them again and recommend them to others. They were kind and very knowledgeable about how to load and pack our Pod. 5 stars for 5-Star Movers!

Tammy P

(2) 5/26/2019 Minneapolis

They called to say they would be late two guys were 20 minutes late and one guy was an hour late.

They took apart furniture but never put it back together.

There was damage tommy furniture

Mover's response:
Tammy- we were 40 minutes early and did a free walkthrough on how to best transport your items half a mile from the POD into your apartment (It involved a worker putting almost 20 mi on his personal vehicle, with the alternatives being you renting a cargo van or the job lasting 15+ hours). We did not charge you until the third guy arrived on time. Additionally, it was impossible to reassemble your furniture as you were moving 2 PODs into a small senior living apartment and we had to pack it as we would a storage unit. Please refer to our several other reviews, including the 2 5 star reviews you have already left us.
- 5-Star Movers

Tony R

(5) 5/28/2019 Minneapolis

Incredible job! On time and went right to work packing our pods. We’ll be using them to unload as well. Give them your business if you need movers you’ll be thankful you did.

Lynn K

(5) 5/27/2019 Minneapolis

These guys are the best ever. Helped me out when the POD was rescheduled. They were fast , efficient, wonderful guys. I can’t say enough good about them!!

Get To Know Us

What can a customer expect after booking with you?

When a customer books with 5-Star Movers, they can expect a prompt phone call to go over the details of the move, and discuss what the best options are for the customer to make the move go as smoothly as possible.

What can a customer expect on moving day if they hire you?

The customer should expect a crew that moves their items quickly and efficiently, while also being lighthearted and able to joke around with them and have fun on the moving day.

How should a customer prepare for moving day?

The customer should prepare for moving day by making sure they have plenty of ratchet straps and blankets so our team can come in and make sure all of their items are packed as securely and safely as possible. If it is a larger apartment complex, we advise that they reserve a freight elevator for use during their move.

What types of moves have you handled?

We have done all types of moves from long distance full-service jobs to California, office moves, full PODs packs, and even just moving a couch around in a house. We can do it all!

What's your favorite part about being a mover?

My favorite part of being a mover is the variation in environment from day to day. Sometimes I could be working at a 8000 square foot mansion with a 6 man crew, other days I could be working at a studio apartment with one other person. Every day is truly different, and that's what makes it exciting!

What training do you provide your crew members?

Our crew members all know how to use basic tools for assembly and disassembly, they know how to use moving equipment such as dollies and shoulder straps to make the move smoother. Our experienced guys are very good at loading trucks, and show the new people how to do it so they can one day be a great loader as well. We also prioritize attention to detail and will miss out on jobs sometimes rather than ever sending a crew we don't believe is 5-Star quality.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
upon request, no fee
Furniture dolly or straps:
always included, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$30.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$130/hr
for 2 movers after 2 hr min
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