Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,233 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,327 moves through HireAHelper

4,233 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,327 moves through HireAHelper

4,233 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

See more photos

Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,233 reviews
92%
4%
1%
2%
1%

Roger L

(4) 9/12/2024 Hendersonville

Pod initially had stuck door due to bookshelf shelves. Pod packing was tight, so door stuck at first. Homeowners got it unstuck, and removed the boxes and small furniture to ease the crowding. All this was done the day before the unloading came.

The unloading team (Billy, Xavier, and Morgan) did a good job unloading. Lots of boxes needing to be stacked in basement areas. Bookshelves were the main furniture. The crew was busy and focused. Xavier asked good questions about where to put things that I had forgotten about.

Mover's response:
Thank you for your feedback, Roger. We are so glad our team provided you with such excellent service and were focused and mindful of where they put your belongings. We are always happy to help if you need us in the future. - Paulina
- Smart Move, LLC

Tyler M

(1) 9/19/2024 Denver

Not a great experience at all. While the movers were on time, they came very unprepared. They didn’t bring tools, only had one dolly, worked slowly, got lost on the wrong floor for a while. If it weren’t for my partner and I doing half the work and carrying a good amount of our stuff in, they would not have finished on time. I asked if they could build our bed frame and they basically said no. On top of this, one of the movers used our bathroom multiple times (we had no toilet paper or soap set up yet).

Mover's response:
Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these issues to our attention. It’s disappointing that our team didn’t meet your expectations regarding preparedness and efficiency. We strive to provide a seamless moving experience, and it sounds like we fell short in this instance.

We’ll address the concerns you raised with our team to ensure this doesn’t happen again. Regarding the bathroom issue, we apologize for any inconvenience caused. Your comfort and satisfaction are important to us, and we appreciate your patience during the move. If there’s anything we can do to make this right, please let us know. - Paulina
- Smart Move, LLC

Grace P

(5) 9/17/2024 Scottsdale

The men who came to help were courteous, worked hard, got everything neatly in the container. I would highly recommend their services.

Mover's response:
Thank you for your wonderful feedback! We're delighted to hear that our team was courteous and worked hard to organize everything in the container. Your recommendation means a lot to us, and we appreciate
your support! If you need assistance again, don’t hesitate to reach out! - Paulina
- Smart Move, LLC

Jordan P

(5) 9/21/2024 Four Oaks

The guys were AMAZING!!! they crushed the move! They didn't break, scratch, ding anything! They were super nice and extremely helpful!

Mover's response:
Thank you for the fantastic review! We're so glad to hear that our team made your move a success without any issues. Your praise means a lot to us, and we’re here to help anytime you need! - Paulina
- Smart Move, LLC

Kimberly L

(5) 9/20/2024 Las Vegas

Matthew and Dante were punctual, professional, courteous, well prepared, and efficient. They got the work done neatly and on time. I would definitely recommend this service to those who need help moving.

Mover's response:
Thank you for your great feedback! We’re delighted to hear that Matthew and Dante provided such a positive experience. Your recommendation means a lot to us, and we’re here to help whenever you need assistance with your next move!- Paulina
- Smart Move, LLC

Marc L

(5) 9/18/2024 Apex

Great young men help me with all my needs of moving everything and putting all my furniture together this is a great company thank you

Mover's response:
Thank you for your wonderful review! We’re glad to hear our team was able to assist you with your move and furniture assembly. Your appreciation means a lot to us. If you need help again, we’re here for you! - Paulina
- Smart Move, LLC

Herminia D

(4) 9/20/2024 North Las Vegas

The crew was very nice and respectful of property. When it came to our safe, they gave us pushback and lied that they had to move it down steps. In the end they moved it. Hard work but it got done. Also I was given a price of 535. For the move but ended up with cost for their travel time 125 and an extra 500 for 2 hrs of labor, unrefundable, even though they were only here 3 hrs. Good crew but I won't use this service on the end of my move.

Mover's response:
Thank you for your review and for recognizing the crew's respectfulness and hard work. We’re glad to hear they were nice and got the job done, but we sincerely apologize for the confusion regarding the pricing and the handling of your safe.

It’s important to us that our customers understand all costs upfront, and we regret any lack of clarity in your case. We will review your feedback with our team to ensure better communication about pricing and services in the future. Your experience matters to us, and we appreciate your honest input. If you’d like to discuss this further, please reach out to us directly. Thank you again for your feedback. - Paulina
- Smart Move, LLC

Daniel G

(5) 9/18/2024 Scottsdale

Chris S. and his team were hard workers, very kind and respectful. I would definitely use them again!

Mover's response:
Thank you for the review Mr. Graham! It was our pleasure!
- Smart Move, LLC

Joy B

(5) 9/18/2024 Franklinton

Anthony and Deantae were wonderful! They were prompt, fast, polite and helpful. They are also very kind and we appreciated that so much. I would highly recommend them and will call them again the next time we need movers.

Mover's response:
Thank you for your lovely feedback! We’re so glad to hear that Anthony and Deantae made your moving experience positive with their promptness and kindness. We appreciate your recommendation and look forward to helping you again in the future! - Paulina
- Smart Move, LLC

Mike K

(5) 9/15/2024 Jacksonville

Ryan was very helpful

Mover's response:
Thank you for your feedback! We're glad to hear that Ryan was helpful during your move. If you need anything else or have more to share, feel free to reach out! - Paulina
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
Book Now
What type of help do you need?