Lucas Moving & Home Services - A Local Philadelphia Moving Company

(4.9 out of 5 / 1,013 reviews)

Philadelphia, PA / Moving services within 40 miles

Booked on 2,045 moves through HireAHelper

1,013 Verified Customer Reviews

Open Today - 7:00 AM - 11:00 PM

13 years in business

Philadelphia, PA / Moving services within 40 miles

Booked on 2,045 moves through HireAHelper

1,013 Verified Customer Reviews

Open Today - 7:00 AM - 11:00 PM

13 years in business


One of Philadelphia's Favorite Moving Companies

A Note from HireAHelper

We love working with Lucas Moving & Home Services because they pride themselves in taking care of their Philadelphia, PA neighbors. After several years moving in and around Philadelphia we believe you'll love working with them too!

Relocation with Lucas Moving & Home Services

Responsible for moving business/industrial and residential furniture; to or from contracted locations. Fast-paced industry involving continual body activity; lifting items weighing 50-400 lbs. Utilize machine operated equipment and standard moving tools assemble & disassemble furniture items based on customer needs. Securely transport contracted items avoiding any damage. In business for over 12 years. (YES WHERE STILL OPERATING BUSINESS AN TAKEN ALL MEASURE TO INSURE THE SAFETY OF THE MOVERS AS WELL AS THE CUSTOMER)

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Credentials

Licensed Business:
License Number
761314
Issuing City
Philadelphia
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Spinnaker Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
State License:
MC #
DOT #
State Lic/Cert Name
761314
State Lic/Cert Number
761314

Moving Reviews

Real Philadelphia area customers. Unedited, unfiltered reviews of Lucas Moving & Home Services.

4.9
1,013 reviews
95%
2%
1%
2%
1%

Patrick M

(1) 6/25/2020 Collegeville

Try to get in and out as quick as possible vs doing the job right. Hired Lucus Moving for moving services which included packing a pod. Initially was very nice, and hardworking. We definitely had to much to pack into the Pod so we communicated on what was important. From there everything was extremely rushed. We hired/paid for 2 hours. When they came I had most items infront of the POD as well as some of the pod already packed. They started to fill up the Pod asking priorty but was hurried and a now or never attitude. They completed in just about a hour, turned asked if we were good, said pull up your phone, and quickly walked me through how to sign off on order. From there they started to get in their car and said hang on we have you for 2 hours, they came back but seemed annoyed like why are we still here. Shortly after they left. At that point we were able to take a breath and noticed that several priorty items were not packed, and only half of the patio furniture was packed. I called them to come back and A they were not coming back after only leaving 5-10 minutes previous (still in 2 hour initial paid) and B if they were there would be 2 additional charges: 1 to unpack items, and 2 to place back in to which I said forget it. I recieved a call back from them a couple minutes later, not to come back, but with a customer service agent on the line working as a mediator to have things recorded I assume, and go back and forth with me. I asked what was the end point of the conversation, and stated was to see if we wanted to pay for additional services, I did not and ended the call.

Mover's response:
Good evening first let me start off mr Patrick by saying when we pulled up we all spoke to you an your wife.
We do what we always do ask for a tour of the property before starting work so we can see what we have to work with.
You showed myself an the movers all of your belongings. I informed you from the start of the job all your belongings won’t fit. You have a four bed room house an a basement an patio set with a 16ft container.
I asked you could you priorities your belongings so that we could get your priority items in first. Myself an the movers loaded an unloaded that container twice as you requested an also informed you that no matter how many time we do this all your items won’t fit.
My car was parked 20feet in front of the container before leaving I asked is there anything else you need for us to do you turned to your wife asked her did she need anything she said no you said you guys are good to go I walked you thru the invoice part of the process you signed off. We got in the vehicle drove down the street made a Turn beep at you guys we waved you guys waved we left.
You waited until we was half home to request we come back to unload an load that container one more time for free.
Your 36 miles from our base location. We informed you if you would like for us to come back you can place another order or add additional hours to your recent order due thats tolls gas Mileage an Time. You said you don’t want to pay it you just want us to provide you with free service
You choose to sabotage our reviews because we wouldn’t work for free.
Myself an the movers been on the front line day in an day out thru out this whole pandemic providing safe friendly professional great service to our customer everyday we make sure we create a safe work environment for ourselves/movers an the customer.
We did no wrong to you an we don’t deserve this distasteful review that you left. We would have rather gave you a refund. Business have already been slow due to the pandemic an now sabotage all out hard work an make business slower due to we won’t work for free
Thank you for hiring us
- Lucas Moving & Home Services

Ryan M

(5) 7/5/2020 Bryn Mawr

Tyree and Lamont were great! They finished quickly and were very pleasant. I would recommend them and will certainly use them again!

Peter B

(5) 7/2/2020 Philadelphia

Great job! Thank you!

Spencer B

(5) 7/1/2020 Hatfield

Great job, excellent work and service! Thank you!

Breanne M

(5) 6/9/2020 Philadelphia

Lucas Movers were excellent. I made a move from Baltimore to Philadelphia in a 20’ Uhaul truck. I had hired movers in Baltimore, and these movers were terrible — spent much of the time on their phone with other customers, refused to use furniture pads, and moved only about half of what needed to be loaded into the truck. As a result, I had to reschedule Lucas Movers to very late in the evening — at the last minute — as I had to spend many hours packing what the first movers did not. But this team of movers was a completely different story. They were very professional, diving up labor between the three of them so that they were continuously moving items into the apartment. They placed boxes in the correct rooms, waited for me to finish assembling my bed frame to place the mattress on top of it for me, and even helped rearrange furniture pieces. They did all of this within the time I paid for. It was such a different experience from my movers earlier in the day. I would use them again for any move, I HIGHLY recommend them.

Mara C

(5) 6/23/2020 Philadelphia

This guys are amazing fast efficient and careful

Doug R

(5) 6/21/2020 Philadelphia

Well done! Great few would use again and recommend!

Raquel F

(5) 6/19/2020 Philadelphia

Great job!!! Highly recommend!

Linroy P

(4) 6/16/2020 Philadelphia

Professional loaders

Gavin W

(5) 6/19/2020 Philadelphia

Excellent job by this duo!!!

Service Area

We handle moves within 40 miles of Philadelphia, PA 19131.

Get To Know Us

What can a customer expect after booking with you?

Customer can expect a conformation phone call about there move. They can also expect great customer service and professionalism.

What can a customer expect on moving day if they hire you?

Customer can expect responsible, reliable and respectful movers.

How should a customer prepare for moving day?

With any questions or concerns reach out to the company for better assistance.

What types of moves have you handled?

Long distance, office, residential, local, corporate, commercial moves and etc.

What's your favorite part about being a mover?

Providing great customer service to the client an being able to help where there is help needed.

What training do you provide your crew members?

Hands on training, online training and verbal training.

Lucas Moving & Home Services Moving Photos

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
always included, no fee
Hand truck:
always included, no fee
Plastic wrap:
$20.00/ea.
Rope:
upon request, no fee

Hours

Sunday: 7:00 AM - 11:00 PM
Monday: 7:00 AM - 11:00 PM
Tuesday: 7:00 AM - 11:00 PM
Wednesday: 7:00 AM - 11:00 PM
Thursday: 7:00 AM - 11:00 PM
Friday: 7:00 AM - 11:00 PM
Saturday: 7:00 AM - 11:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min
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