Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,219 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,259 moves through HireAHelper

4,219 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,259 moves through HireAHelper

4,219 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,219 reviews
92%
4%
1%
2%
1%

Elizabeth D

(5) 6/25/2019 Charlotte

The guys were great! They were polite and kept in touch with their arrival ETA. Worked very hard and worked quickly and carefully. Would definitely use again. Could not have done it without help. Highly recommended. Thanks again!

Mover's response:
We do our best to go above and beyond! Thank you for the kind words, Elizabeth!
- Smart Move, LLC

Jolie K

(5) 6/24/2019 Apex

Great group of guys!!

Mover's response:
I am glad you were satisfied with the service, Jolie! ~Tiffany A.
- Smart Move, LLC

Sherry A

(5) 6/21/2019 Hendersonville

The young men were very organized and professional. I would used them again.

Tammy U

(2) 6/21/2019 Mount Holly

The listing said they would arrive on time (early) and in uniform, which is one reason I chose them. Instead, three very polite young men showed up more than 2 hours late in street clothes. I ended up having to miss work because of the delay.

I paid for 3 hours of help, and they worked very quickly to unload my truck in 2 hours. The leader picked up his backpack and was ready to leave, saying they had another job. I had bedroom boxes in the kitchen, and my husband had put beds together to help. I asked if I would be refunded the hour left over and was told no. I asked for a couch to be moved to another part of the house, to which they obliged.

I ended up with gouges out of my dresser that I'm not sure how to address. I didn't feel like they were very careful with my things, as they bumped into walls and doorways.

They were nice young men, they worked hard, but I wouldn't hire this company again.

Mover's response:
Tammy, we sincerely apologize for your less that satisfactory move! We have taken the time to re-evaluate your specific movers and have enlisted them to go through the SmartMover training course. We take matters like this seriously and appreciate your feedback! Thank you!
- Smart Move, LLC

Brenda G

(5) 6/23/2019 Hendersonville

They were friendly careful, efficient. They did work up a sweet. They did an outstanding job! Kiddos to them.??

Kurt A

(4) 6/20/2019 Garner

The moving crew showed up at 10 am which delayed getting started an hour earlier, but you can't control the 1 hr Arrival Time window, (9 to 10 am.) Marquan, the crew leader is a hard worker and he did a great job in loading all the furniture into the 26' truck. He really knows how to pack and did an excellent job instructing his two other helpers. It takes longer, but I'd rather have the packing done right. He tied things down well and made sure everything was secure. There was an additional hour that I was charged, but it was worth it. I'd recommend Smart Move and will use them again in two weeks.

Mover's response:
Thank you for your kind words, Kurt! ~Tiffany A.
- Smart Move, LLC

Allen S

(5) 6/23/2019 Huntersville

Jimmy Lee and Derek did a great job would highly recommend them.

Mover's response:
Allen, thank you!
- Smart Move, LLC

Clavon H

(5) 6/22/2019 Charlotte

The guys were very professional and courteous. Everything was moved timely and efficiently.

All my furniture was put in place and they knew exactly what to do. In addition they paid attention to a lot of details. Thank you so much for making it an easy day. If I ever move again; I will use them again and will most definitely refer them on to others. Great job!

Mover's response:
Clavon, thank you for the kind words! If you find yourself in need of a hand, we are always happy to help!
- Smart Move, LLC

Millie N

(5) 6/14/2019 Greenville

They were on time and did a great job unloading

Mover's response:
Thank you for your business and kind words, Millie! ~Tiffany A.
- Smart Move, LLC

Tracie T

(4) 6/10/2019 Charlotte

They were efficient, did a great job and kept in constant communication before the move, which was helpful. I would use them again and would recommend this moving company to others.

Mover's response:
Thank you so much, Tracie!
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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