MoveMaker NorthWest - A Local Portland Moving Company
Portland, OR / Moving services within 25 miles
Booked on 581 moves through HireAHelper
Open Today - 8:00 AM - 9:00 PM
6 years in business
Portland, OR / Moving services within 25 miles
Booked on 581 moves through HireAHelper
Open Today - 8:00 AM - 9:00 PM
6 years in business
One of Portland's Favorite Moving Companies
A Note from HireAHelper
We love working with MoveMaker NorthWest because they pride themselves in taking care of their Portland, OR neighbors. After several years moving in and around Portland we believe you'll love working with them too!
Relocation with MoveMaker NorthWest
We are pros who care; about you, your belongings, home, moving experience, and each other! MoveMaker NorthWest is here to make moving stress-free! Whether you need to move across town, into a neighboring one, or just get the heavy stuff out of the way so you can put in new flooring, we'll help you make your moves, happily!
Credentials
Licensed Business:
Uniformed Crews:
Moving Reviews
Real Portland area customers. Unedited, unfiltered reviews of MoveMaker NorthWest.
Larry S
On time. Very courteous and never stopped working. The did ask questions when not sure, and completed the off load in record time. These guys were great.
Thank you
Larry
Kimberly A
I would not use these movers again. Had them hired for two hours to move all downstairs furniture into a storage container in our driveway. We were having new flooring put in. Upon finishing (it took them one hour, not the paid for two) they aggressively asked for a tip. After they left, we found that they had forgotten to move our refrigerator. Kind of important since we needed everything off the floors? We contacted them, and they said they would come back the next day, at half of the previous days fee. Sounded like a lot to me. They moved the fridge, and after they left, I found a large crease in the front of my stainless steel refrigerator. When we called them back, they immediately claimed they did not do it. What's more, because though I had paid a damage waiver on the first move day, this next day move wasn't covered by that.
We're sorry to hear that you are unsatisfied with our service, however there are a few things to mention here:
-Time is not a factor of how well/efficiently we get the job done. It is completely dependent on how much stuff you have to move and how close it is to your storage container. In this case, you did not have a lot of items that needed moving and your storage container was right outside of your garage.
-We never outright ask for tip. We only mention that it is possible to tip electronically on the Hireahelper.com invoice. Again, we have never asked for tips.
-Your husband walked throughout your house 5 times before saying that our job was completed. He called you to sign off on it, even. You both agreed we had completed our service.
-We agreed to come back the next day at a reduced rate because we felt it was right to come fix the error that was made, quite frankly on both sides (hence the discount).
-When your husband called to report the 'damage', I asked for pictures and for possible locations in your house that the fridge could have been damaged while we were moving it, none of which was provided. On top of that, the damage you claim that we are responsible for is on the front of your fridge when we used our equipment on the left side of the fridge (where there is no damage, I assume).
Thank you for taking the time to write this review. We appreciate the business you have given us and we hope that we can win you back someday.
-Edgar, MMNW
Ray C
The guys were both professional and very competent. They showed up on time they worked hard the entire time they were here, and they were polite and respectful at all times.
I would definitely use them again.
Ray Cutler
Stacy Y
They showed up on time and called to let me know they were on the way too. They were easy to deal with and very efficient in their work. I would recommend MoveMaker Northwest to anyone.
Connie N
These two movers were absolute professionals and accomplished moving everything from our two U-Haul U-Boxes for our cross country move from Albany NY to Portland Oregon in the two hours allotted. We were able to shoehorn our two bedroom apartment’s furnishings into our new one bedroom apartment space and once we get the boxes unpacked it should be fine! We definitely recommend these movers!
Service Area
We handle moves within 25 miles of Portland, OR 97211.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
Once a booking has been made you can expect a confirmation email and text, if we receive a response no later than the day PRECEEDING the date of the booking, we will follow up with questions about the specifics of the job, start address, end address, full or partial move-out, items of note, total travel distance...etc. After this, we will contact you 24-48 hours before your job is scheduled to confirm there are no last-minute changes, and we will see you for your service!
What can a customer expect on moving day if they hire you?
You will receive a text stating we are on our way to your starting location, and additional communication should any complications arise, including the nature of the issue, and how we plan to resolve it.
How should a customer prepare for moving day?
Remember that the more efficient your preparation, the faster our team will be able to complete your move! With that in mind, consolidate the items you'll want loaded onto your rental truck into as few rooms as possible, as close to the exit you think will be best to take them out from. If you are packing yourself, fuller, smaller boxes are typically a better idea than larger, emptier ones. The tighter the pack, the safer the pack! If you have children/pets sequester them outside the work area.
What types of moves have you handled?
Our founder has long experience with moving & storage, in every capacity from mover, to team lead, to driver, to supervisor before forming MoveMaker NorthWest and has handled mansion moves, and studio apartments with aplomb, professionalism, and a smile! Our team has been hand-picked and trained by himself, and his senior staff to carry on this story of excellence.
What's your favorite part about being a mover?
Moving is often one of the most stressful periods of someone's life, personal circumstances aside, the minutia of the process and the sheer volume of ALL the objects that make up our homes, the prospect of handling it alone can be a nightmare. I love feeling like I've come to the rescue for someone, and really made it a manageable, even enjoyable experience!
What training do you provide your crew members?
All crew members receive training from our senior staff and owners before their first move, from there they receive on-the-job training on the specifics of safe load/unload procedures, maneuvering around entry/exit ways, and how to move and work most efficiently on-site!
MoveMaker NorthWest Moving Photos
Local Mover Policies
Same Day Moves
We don't accept same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We cannot guarantee availability beyond the pre-booked time.
Moving Equipment
Hours
Sunday: | 8:00 AM - 9:00 PM |
Monday: | 8:00 AM - 9:00 PM |
Tuesday: | 8:00 AM - 9:00 PM |
Wednesday: | 8:00 AM - 9:00 PM |
Thursday: | 8:00 AM - 9:00 PM |
Friday: | 8:00 AM - 9:00 PM |
Saturday: | 8:00 AM - 9:00 PM |