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Jenny's Movers

(4.6 out of 5 / 42 reviews)

Richmond, VA / Moving services within 100 miles

Booked 162 times through HireAHelper

42 Verified Customer Reviews

Open Today - 10:00 AM - 7:00 PM

Richmond, VA / Moving services within 100 miles

Booked 162 times through HireAHelper

42 Verified Customer Reviews

Open Today - 10:00 AM - 7:00 PM

About Us

A woman owned moving labor which also offers furniture assembly and/or packing services. Our Crews are background checked, can access military bases, are trustworthy and hard working. We feel that the type of workers you hire reflect the type of service provided. Please let us load/unload your 10-26 ft. Penske, U-Haul & Budget Rental Trucks, 8-16 ft. POD Containers 8 ft. and 8-16 ft. containers. In addition, load/unload ABF U-Pk 23 & 28 ft. trailers, 53 ft. trailers, commercial trucks, rental trucks, and containers and/or rent your truck. Our crews are trained in accordance with the Load/Unload Occupational Safety & Health Hazards Standards and Freight Lumpers. We provide military moving services, Gun Safes, Office and Households.

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Credentials

Insured business:
Policy number
Available Upon Request
Policy issuer
Bass Underwriters Inc.
Uniformed crews:
I offer uniformed crew members :
Yes
Workers compensation:
Policy number
Available Upon Request
Policy issuer
Bass Underwriters Inc.

Moving Services

Move Help

Day Labor

Reviews

Real Richmond area customers. Unedited, unfiltered reviews of Jenny's Movers.

4.6
42 reviews
81%
7%
5%
5%
2%

James J

(5) 1/15/2020 Chesterfield

Great workers. Were very careful with our belongings. Would recommend this crew without reservations. A+++

Jean K

(5) 1/14/2020 Manakin Sabot

On time. Very polite and hard working.

Jill S

(3) 1/7/2020 Colonial Heights

Got some dings in both my furniture, floor and banister that need to be repaired. They were one hour late. They were here for 2 1/2 hours and took two 15 minute breaks. Otherwise they were nice and got the job done.

Frank V

(5) 1/4/2020 Chesterfield

The two young men were on time and prepared for the job. They were hard working and completed the job with 30 minutes to spare. They were extremely courteous and polite and very respectful of my new property! Miss Jenny arrived to check on her crew and to assure we were pleased. I definitely would use them again as I arranged to have a second pod emptied several days later. Again, I was extremely satisfied!

Mover's response:
Thank you so very much.
- Jenny's Movers

Ryan M

(4) 12/13/2019 Chesterfield

Very polite and prompt. Our only concern was the marks left on the wall from a movers new pair of jeans.

Mover's response:
The mover that wore the jeans is no longer in staff. Thank you for being this incident to my attention. Retraining follows for each crew member
- Jenny's Movers

Rotchea H

(5) 9/22/2019 Richmond

i would use them again thanks

Jon E

(5) 8/10/2019 Chester

Awesome guys! Awesome job! Thank you!

Tom R

(4) 7/31/2019 Mineral

Had some issues, but overall pleased with the job. Carlton was in charge, excellent and very hard worker. Johnathan was a hard worker but a bit rough - one time he pushed a white slip-cover couch out of the way with dirty hands so left black hand prints on the couch. We are also pretty sure Johnathan could not read as he repeatedly took marked boxes to the wrong room. Besides working hard, they did not take rest breaks or cigarette breaks. They arrived on time and ready to go.

Mover's response:
We take your comments very seriously. This is unacceptable and the matter will be immediately addressed appropriately. Thank you. Unfortunately the crew member is deaf in one ear and has a speech impairment. This is perhaps somewhat aggravating for him, I'm sure when you fail to acknowledge it to yourself. Last week I worked with another guy with another company that had the same problem. He was brilliant. Hard working and dependable. I gave him 5 stars that Saturday evening. Sometimes the impairment can be overwhelming. And I can't imagine not being able to hear you or respond in a way we all do and take for granted. The crew member was hired by another company and is working again.
- Jenny's Movers

John J

(5) 7/26/2019 Midlothian

Made quick work of unloading my POD.

Michael D

(5) 7/19/2019 Fredericksburg

They called to say they could come early which I needed. They worked really hard on a very hot day. Courteous and respectful. Great job!

Service Area

We handle moves within 100 miles of Richmond, VA 23227.

Get To Know Us

What can a customer expect after booking with you?

Not to worry. My guys always travel together. I don't allow movers to travel on their own. I make sure they have transportation to the job site, tools, dollies, pads, and t-shirts.

What can a customer expect on moving day if they hire you?

Followup call. Discuss move with Miss Jenny for any details not mentioned on the job request ticket. A good understanding of what you need to get done. So we bring equipment and necessary materials for the job.

How should a customer prepare for moving day?

Leave all the moving and/or packing to JennysMovers. And pay by credit card when we complete the job. Thank you!

What types of moves have you handled?

Unloading trailers, 26ft trucks, packing households. Moving pianos and large 1000 1lbs safes. Local moves save our customers money. We don't haggle on hours. My guys get paid to get the job done on time. I do believe in bonuses. I don't pay cheesy rates so I expect nothing but the best. That's what sets us apart from most other companies. If you can't pack, you can't move. It's more than picking up a box. It takes skills. That's what sets us apart from the competition.

What's your favorite part about being a mover?

Customer satisfaction. We listen. Miss Jenny always brings pads whether the customer orders them or not. It's better to be safe than practical. If your POD arrives late we don't charge for standby time. We agree to start at a later day or time. It works better for everyone. You can call us anytime after hours too. Someone will always get back with you.

What training do you provide your crew members?

Furniture moving; shrink wrap and stairs. Weight lifting to keep in shape. And monthly training meetings.

Policies

Same Day Moves

We charge an extra 10% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly:
NO CHARGE -- Always included [always included, no fee]
Hand tools for assembly:
NO CHARGE -- Always included [always included, no fee]
Hand truck:
NO CHARGE -- Always included [always included, no fee]
Plastic wrap:
Shrink wrap for loading -- No FEE TO CUSTOMER [always included, no fee]
Rope:
NO CHARGE -- Always included [always included, no fee]

Hours

Sunday: 7:00 AM - 6:00 PM
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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