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Jenny's Movers

(4.6 out of 5 / 37 reviews)

Richmond, VA / Moving services within 65 miles

Booked 147 times through HireAHelper

37 Verified Customer Reviews

Open Today - 10:00 AM - 5:00 PM

Richmond, VA / Moving services within 65 miles

Booked 147 times through HireAHelper

37 Verified Customer Reviews

Open Today - 10:00 AM - 5:00 PM

About Us

A woman owned moving labor company. Our Crews are background checked, can access military bases, are trustworthy and hard working. We feel that the type of workers you hire reflect the type of service provided. Please let us load/unload your 10-26 ft. Penske, U-Haul & Budget Rental Trucks, 8-16 ft. POD Containers 8 ft. and 8-16 ft. containers. In addition, load/unload ABF U-Pk 23 & 28 ft. trailers, 53 ft. trailers, commercial trucks, rental trucks, and containers and/or rent your truck. Our crews are trained in accordance with the Load/Unload Occupational Safety & Health Hazards Standards and Freight Lumpers. We provide military moving services, Gun Safes, Office and Households.

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Credentials

Insured business:
Policy number
Available Upon Request
Policy issuer
Bass Underwriters Inc.
Uniformed crews:
I offer uniformed crew members :
Yes
Workers compensation:
Policy number
Available Upon Request
Policy issuer
Bass Underwriters Inc.

Moving Services

Move Help

Day Labor

Reviews

Real Richmond area customers. Unedited, unfiltered reviews of Jenny's Movers.

4.6
37 reviews
84%
5%
3%
5%
3%

Lora B

(5) 7/31/2016 Petersburg

Jenny's Movers did a fabulous job helping us with our move. I spoke with Jenny arranging the logistics and they were quite flexible with us as the rain had slowed us down with another part of our move. They arrived promptly at the arranged time, the guys were efficient, fast, and had great senses of humour! I'd definitely hire them again.

Mover's response:
Rain won't stop us from arriving because your job must always be done. Its all about Customer Service. Thank you Lora! Miss Jenny
- Jenny's Movers

Jennifer N

(5) 7/24/2016 Henrico

Jenny came herself and supervised two movers who helped us unpack / move stuff into the right rooms. They were very friendly and willing to help. Thanks!

Mover's response:
Yes, I like to be onsite. Although, I can't lift anything, yall, but the guys don't mind. I keep the water, the paper towels and I watch the truck too, so the Customer can go inside and relax. The guys can concentrate on moving furniture in and out. I have a blue mini chair I bring sometimes.
- Jenny's Movers

Karen B

(5) 7/19/2015 Chester

I would recommend this company because they were very polite, they worked hard and got the job done. Ms. Jenny let me know when they were leaving to come to my home this morning and she called yesterday to confirm the appointment. The next time I have a movibg need I will gladly call them.

David F

(1) 7/11/2015 Chester

I wanted to hire moving labor help to get my furniture up the stairs since I have a bad back. I chose Jennys movers to support women owned businesses. I received a phone call an hour before the appt time from someone verifying the appt and told me that they would be there. So I waited, 30 mins into the estimated arrival time I received a phone call telling me that they don't have enough movers so they wouldn't be able to accommodate me. Also that was another reason I chose Jennys because they had zero no shows, well I guess that's not true now. This was the first time I used hireamover.com and I know it's not their fault but I am very disappointed and won't use them again instead I will continue to use Uhaul hired help.

Mover's response:
We offered customer a 2hr., delay and or reschedule for next.day.as.we.were delayed due to unforeseen reasons. Unscheduled absences required immediate.replacement, also 16 applicants wanted work only 1 in 16 passed our screening process. We won't.send.a.vagrant into your home just.to make the money. Job was cancelled. We.apologized.to.Customer but really wanted to work it.out. This.issue.was.resolved.
- Jenny's Movers

Charlie B

(5) 7/10/2015 Richmond

Charles Lewis and Rochelle Lewis were wonderful. Very timely and professional. They were very professional and receive my highest recommendation. Thank you!

Sean M

(5) 6/23/2015 Richmond

Great job. Quick and professional!

John L

(5) 4/6/2015 Henrico

Movers arrived on time. Hard working. Careful with property. Would use them again. One suggestion would be to discuss the property being moved in more detail prior to moving day so that any special tools/equipment that is needed will be provided.

Mover's response:
Thank you Mr. Lightner.
- Jenny's Movers

Service Area

We handle moves within 65 miles of Richmond, VA 23227.

Get To Know Us

What can a customer expect after booking with you?

Not to worry. My guys always travel together. I don't allow movers to travel on their own. I make sure they have transportation to the job site, tools, dollies, pads, and t-shirts.

What can a customer expect on moving day if they hire you?

Followup call. Discuss move with Miss Jenny for any details not mentioned on the job request ticket. A good understanding of what you need to get done. So we bring equipment and necessary materials for the job.

How should a customer prepare for moving day?

Leave all the moving and/or packing to JennysMovers. And pay by credit card when we complete the job. Thank you!

What types of moves have you handled?

Unloading trailers, 26ft trucks, packing households. Moving pianos and large 1000 1lbs safes. Local moves save our customers money. We don't haggle on hours. My guys get paid to get the job done on time. I do believe in bonuses. I don't pay cheesy rates so I expect nothing but the best. That's what sets us apart from most other companies. If you can't pack, you can't move. It's more than picking up a box. It takes skills. That's what sets us apart from the competition.

What's your favorite part about being a mover?

Customer satisfaction. We listen. Miss Jenny always brings pads whether the customer orders them or not. It's better to be safe than practical. If your POD arrives late we dont charge for standby time. We agree to start at a later day or time. It works better for everyone. You can call us anytime after hours too. Someone will always get back to you.

What training do you provide your crew members?

Furniture moving; shrink wrap and stairs. Weight lifting to keep in shape. And monthly training meetings.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly:
NO CHARGE -- Always included [always included, no fee]
Hand tools for assembly:
NO CHARGE -- Always included [always included, no fee]
Hand truck:
NO CHARGE -- Always included [always included, no fee]
Plastic wrap:
Shrink wrap for loading [always included, no fee]
Rope:
NO CHARGE -- Always included [always included, no fee]

Hours

Sunday: 6:00 AM - 2:00 PM
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min
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