5 STAR MOVING - A Local Emeryville Moving Company

(4.9 out of 5 / 863 reviews)

Emeryville, CA / Moving services within 85 miles

Booked on 4,299 moves through HireAHelper

863 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM

Emeryville, CA / Moving services within 85 miles

Booked on 4,299 moves through HireAHelper

863 Verified Customer Reviews

Open Today - 12:00 AM - 11:00 PM


One of Emeryville's Favorite Moving Companies

A Note from HireAHelper

We love working with 5 STAR MOVING because they pride themselves in taking care of their Emeryville, CA neighbors. After several years moving in and around Emeryville we believe you'll love working with them too!

Relocation with 5 STAR MOVING

Questions about our services? Google 5-Star Moving to speak to us directly about job specific questions OR to get a more accurate price estimate! If you have any questions about booking us through HireAHelper vs. booking us directly, please reach out to us directly. We proudly earned the title of the best mover in El Cerrito in 2023 and stand among the nation's top-rated POD loaders. Our #1 priority is cleint satisfaction and cultivating a stress free moving experience. As a fully licensed and insured moving business, we prioritize cleint safety with comprehensive coverage, including workers' compensation. Beware of potential liability risks when choosing a company without this coverage. Choosing a moving company without workers' compensation coverage can expose clients to potential liability for on-site injuries. Opting for a service with comprehensive coverage, like 5 Star Moving, mitigates these risks, providing peace of mind during the moving process. Our prices reflect added protection for both clients and employees, and unlike competitors, we don't use subcontractors. Need a COI for your building or HOA? We provide that too. Rest assured, our movers undergo drug testing and background checks, ensuring your safety and peace of mind throughout the moving process.

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Credentials

Licensed Business:
License Number
201631310114
Issuing City
San Francisco
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
The Burlington Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Pie Insurance Services Inc
MC/State License:
MC #
CAL-T0192690
DOT #
4020333
State Lic/Cert Name
Cal T0192690
State Lic/Cert Number
Cal T0192690

Moving Reviews

Real Emeryville area customers. Unedited, unfiltered reviews of 5 STAR MOVING.

4.9
863 reviews
92%
6%
1%
0%
0%

Kristen L

(5) 2/14/2015 Larkspur

They showed up on time and Dodd an excellent job of packing my container. They were courteous and very friendly.

Paul B

(4) 2/2/2015 Santa Rosa

Strong, careful and competent.

Mover's response:
Thanks Paul sorry for the late start. Glad everything went well
- 5 STAR MOVING

Janet K

(5) 2/1/2015 Davis

Our movers were great. They were on time and very careful and conscientious. We will definitely use them again, and recommend them to others.

Mover's response:
Awesome meeting you, stand up Client , wish you the best
- 5 STAR MOVING

Meg T

(5) 1/22/2015 Santa Rosa

Hardworking, pleasant, polite. Would happily use again.

After unloading the truck they asked if I liked the furniture layout (where I told them to put things!), because they'd move anything to a new spot if I'd like! I was very pleased by this because I didn't see it as their responsibility to move furniture pieces 2 or 3 times in an "unload" job, just expected them to get it all into the house.

They worked quickly but put everything in organized piles. Carefully read top of each box and communicated well with one another about which boxes had china, etc. Smart about what was likely to go together (matching book cases for example). Nothing damaged, nothing taken.

Only negative - arrived late and didn't have my # with them in the truck to let me know, but appropriately apologetic about that error and more than made up for in in their professionalism and hard work.

Bill L

(5) 1/18/2015 Dublin

5-STAR was great. They arrived early and worked non-stop for two hours. They were very careful with all of our items and there were no damages. Would highly recommend to anyone.

Gregory N

(5) 1/16/2015 Sonoma

Lucas and his friendly team showed up as scheduled and commenced loading almost immediately. I was particularly happy with their attentiveness and care given to my boxes as they worked. And, indeed, they worked very fast and efficently the entire time.

As a bonus, they are easy to work with and understood perfectly what I wanted done. I couldn't be more pleased with the outstanding job they did. Of course, I highly recommend 5-STAR MOVING #1 REVIEWED COMPANY to anyone looking for excellent results from experienced, professional and reputable movers. These guys fit the bill to a T! And, I know for sure I will be scheduling them again for any future moving needs.

Mover's response:
Thank you so much, it was really our pleasure. See you next month
- 5 STAR MOVING

Tina K

(5) 1/8/2015 Healdsburg

This company was great to work with and very dependable.
I would recommend them for future jobs. :)

Mover's response:
Than you!
- 5 STAR MOVING

Debra C

(5) 12/29/2014 Sebastopol

went so well I would hire them again. Very efficient!

Lucas W

(5) 12/19/2014 Livermore

Though the crew showed up over an hour late, the office kept me advised. Crew showed up ready to work hard, and that's just what they did. Very accommodating when I had to extend the time of my move in. I very much appreciate their hard work and would use them in the future.

Caroline H

(5) 11/25/2014 Vallejo

Lucas and his helper were excellent!!! They made sure to contact me beforehand and confirmed the tools they would need for the job. They called again to give me a twenty minutes out notice. The team worked efficiently and carefully.

I had a POD about a 1/3 full of boxes and needed the helpers to move the remaining furniture into the POD. They went above and beyond and repacked the boxes in the POD before moving the furniture in.

Lucas and his partner were respectful, prepared, on time, hard working, and I would most certainly use him again!

Mover's response:
Thanks!
- 5 STAR MOVING

Service Area

We handle moves within 85 miles of Albany, CA 94706.

We also service the North Highlands area - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking, you will receive an email that provides the phone number for 5-Star Moving. We do our very best to call clients within 48 hours. However, during the busy season sometimes it’s best to contact us if you want to go over your move details!

What can a customer expect on moving day if they hire you?

The movers will always call the day of your move if we are running at all behind, if you don’t hear from us this is usually a good sign, it means we are on track so try not to stress!

How should a customer prepare for moving day?

Having items well boxes is the #1 time saver and a sure way to keep your bill as low as possible. If you have 1 container, expect the move to take 2 to 3 hours. If you have 2 containers expect the move to take 4 to 6 hours. Remember - lamps, lamp shades, and small items should be boxed if you want them to arrive safely to your destination. Small items in general can increase the move time by double so having all these items in boxes really does help. Buy plastic wrap, straps and blankets for us.

What types of moves have you handled?

We on an average load of 60+ containers/month. Meaning our movers are extremely versed in the art of PODS loading. We also do truck work and have been in the moving industry for over 10 years. Some of our veteran loaders have been in the industry for 20+ years. Whoever shows up, rest assured you’re in good hands.

What's your favorite part about being a mover?

Our favorite part of being a mover is the satisfaction of a job done right. We see every day poorly loaded rental trucks and POD containers, we also see the frustration from those clients who have poor experiences. We love when the client is watching with his/her eyes wide open while we wrap their valued belongings.

What training do you provide your crew members?

All of our team members are carefully trained. They all know and understand the price of furniture and the value. Because of this, they take extra caution when loading your items. They also expect to have the right materials to do their job properly, this is why it’s important for you, the client, to always have the 3 essentials - plastic wrap, blankets and ratchet straps (NOT ROPE!).

Local Mover Policies

Same Day Moves

We accept same day requests at our normal rates.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly or straps:
Free, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
Free [not available at all locations], (always included, no fee)
Plastic wrap:
Per Roll, ($45.00/ea.)
Rope:
[not available at all locations], ($15.00/ea.)

Hours

Sunday: 12:00 AM - 11:00 PM
Monday: 12:00 AM - 11:00 PM
Tuesday: 12:00 AM - 11:00 PM
Wednesday: 12:00 AM - 11:00 PM
Thursday: 12:00 AM - 11:00 PM
Friday: 12:00 AM - 11:00 PM
Saturday: 12:00 AM - 11:00 PM
Hourly Price
$150/hr
for 2 movers after 2 hr min
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