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Mastermind Movers

(4.9 out of 5 / 143 reviews)

Salt Lake City, UT / Moving services within 91 miles

Booked 423 times through HireAHelper

143 Verified Customer Reviews

Open Today - 11:00 AM - 3:00 PM

6 years in business

Salt Lake City, UT / Moving services within 91 miles

Booked 423 times through HireAHelper

143 Verified Customer Reviews

Open Today - 11:00 AM - 3:00 PM

6 years in business

About Us

saving your back & mind~ 1 item to full service move ~SPECIALIZE in loading FRAGILE/AWKWARD items~ EXPERT WRAPPING(blanket protection)~ Pro packing:all bdrm,office,kitchen garage~RELIEVE the STRESS use the BEST!

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Credentials

Licensed business:
License number
941-5445-0160
Issuing city
salt lake city
Insured business:
Policy number
Available Upon Request
Policy issuer
Inside Insurance
Uniformed crews:
I offer uniformed crew members :
Yes
DOT:
MC #
DOT #
1780137
State Lic/Cert Name
1780137
State Lic/Cert Number
1780137

Reviews

Real Salt Lake City area customers. Unedited, unfiltered reviews of Mastermind Movers.

4.9
143 reviews
92%
6%
0%
2%
1%

Oscar M

(1) 6/8/2019 Taylorsville

The lead mover Eddie was in a hurry and he was not careful with our things. He was very disorganized and throw things around. When he was looking for a specific tool from his bag he dumped all of them on top of the table. He did the same thing with the screws of the front door and he lost one of them when needing to reattach the door. He dented our freezer door when taking our of the house and he played it off as no big deal. I also had to stop him and his helper from damaging the stationery window of the sliding door and this is the reason why he took the frig out the front door of the house. Overall rating for Mastermind Movers is a 0 score. Do not use this mover

Mover's response:
Was not in a hurry. The problem was you were to to cheap to buy borrow or do something to protect your furniture. We gave you what we had we we should not have done because you are very ungrateful. We did loose a door screw and replaced it the same day. You give us sheets and towels to protect your furniture. We bring a extra person,we cleared out your basement for things going to trash,we give you our blankets,our straps,load your pod in a professional manner,get real. You should be very ashamed of yourself.God bless
- Mastermind Movers

Alexandra A

(5) 6/4/2019 Eden

Great job, very friendly and personable. Highly recommend!

Mover's response:
Thank you ma'am, We truly appreciate your business
- Mastermind Movers

Jackie A

(5) 5/27/2019 Draper

They were on time, worked hard and were professional. I would use them again! I highly recommend Mastermind Movers.

Mover's response:
Thank you, We truly appreciate your business!
- Mastermind Movers

Robyn R

(5) 5/8/2019 Salt Lake City

Thank and we will be recommending and using your services again very soon. Paul & Robyn

Mover's response:
Thank you both, We truly appreciate your business!
- Mastermind Movers

Daniel M

(5) 5/4/2019 Sandy

Awesome guys! Showed up on time and unloaded a 26ft truck in 2 hours! Will recommend to all my friends!

Mover's response:
Thank you sir,We truly appreciate your business!!
- Mastermind Movers

Ashley A

(5) 5/2/2019 Salt Lake City

These guys were awesome! They packed our truck so well, not one thing shifted during the trip. They wrapped everything well, I wasn’t worried about anything getting scratched or broken. They were fast and efficient. Moving from our 6th floor apartment was no big deal with them. They did arrive an hour later than the window I set because the job before then took longer. This wasn’t a big deal for us because we were packing all day anyways. They also brought three people instead of 2 like a thought I was getting. This ended up being a good thing because everything got done faster, but it was more expensive. Just things to be aware of if you were going to be on a time crunch/strict budget for the hire.

Mover's response:
Thank you ma'am, We truly appreciate your business!
- Mastermind Movers

Peter B

(5) 4/24/2019 Eden

They were very helpful, skilled, knowledgeable, and stayed busy. I would use them again.

Mover's response:
Thank you sir we truly appreciate your business!
- Mastermind Movers

Hilary R

(5) 4/16/2019 Salt Lake City

This was my third time using Mastermind Movers. Eddie and his team are great. He always goes above and beyond and I fully trust his work and know that my belongings and home will be safe and respected. I highly recommend them. Robert, one of his helpers was outstanding as well.

Mover's response:
Thank you, We truly appreciate your business!
- Mastermind Movers

Desi P

(2) 3/30/2019 South Jordan

Mastermind Movers did the physical work of unloading our 26' moving truck, which is a big project. But I wouldn't hire them again. I didn't get a confirmation call that they were coming, until I called them that morning. 2 of the 4 movers were on time. 1 mover, the boss, left the move 30 minutes early to run to the bank before they closed. Boxes were brought in upside down, though some had the labels saying which side should be up. Furniture was brought in carelessly. I felt like they were doing the physical part of moving the boxes and furniture, but there was no specific knowledge of how to move various pieces and no special skill outside of average people moving boxes that I could have had from friends coming to help. I would not hire them again.

Mover's response:
Our arrival was at 10 am We showed up at 2 men showed up at 9 am the other 2 showed up a 910 am. The job was booked for 4 men for 3 hours. We were done before noon. I am Eddie and I was on this job. We did every thing and beyond what they asked. They even tipped us 80.00. Very strange 2 weeks after we did this job we get a bad review.I am a 25 year veteran in this trade and I know this is crap. You cannot make everybody happy but it is as shame to hurt companies because you are having a bad day. I did not get the name Mastermind without a very high skill level. Look at my other ratings and determine who is telling the truth here. Life goes on and God bless the good the bad and the ugly. As everybody knows the world is changing, but the bible will never change. We will get through this because we believe in our commandments. We enjoy helping those who need help and being a part of hireahelper.
- Mastermind Movers

Steven S

(5) 3/2/2019 Salt Lake City

Eddie and Anthony arrived early, worked efficiently, and did a great job!

Mover's response:
Thank you sir, We truly appreciate your business!!
- Mastermind Movers

Service Area

We handle moves within 91 miles of Salt Lake City, UT 84115.

Get To Know Us

What can a customer expect after booking with you?

A call to verify address date & time. A call to find out exactly what our movers are getting in to and what they should expect.

What can a customer expect on moving day if they hire you?

That we do show up a little early or on time. We come overly prepared with our gear. once the meet and greet happen. We don't mess around we get right to work. When hiring a 3 man it is faster an smoother. starts of 1 pro hauling things to the truck other 2 start preparing furniture items(blankets).Then 2 work together to haul furniture to the truck and the other continues to prep & disassemble. once he is done he starts to haul 1 man items & dollies out boxes. Very fast and efficient! Mastermind

How should a customer prepare for moving day?

To have everything packed and marked on 2 sides of the box.be has organized as possible. Have truck pod or trailer parked and ready to load. If we are loading ONLY to have plenty of blankets tape shrink wrap & rope.Be sure to place all items that are NOT to be loaded in to truck in one area with a sign DON'T LOAD.

What types of moves have you handled?

Residential & commercial moves. Moves local from salt lake to draper ect. Moves from ST George to Austin TX ect. Office moves from 4th floor to ground level from S.Jordan to down town salt lake. From small to large moves- We do it all

What's your favorite part about being a mover?

Being able to help out & to serve.

What training do you provide your crew members?

They are able to work with the owner who has 20+ years experience in the furniture & moving business.

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Furniture dolly:
NO FEE [always included, no fee]
Hand tools for assembly:
always included, no fee
Hand truck:
NO FEE [always included, no fee]
Plastic wrap:
$20.00/ea.
Rope:
$5.00/ea.

Hours

Sunday: 11:00 AM - 3:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Hourly Price
$69/hr
for 2 movers after 2 hr min
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