HireAHelper's Review Of Kangaroo Movers - A Local Seattle Moving Company

(4.8 out of 5 / 231 reviews)

Seattle, WA / Moving services within 56 miles

Booked on 1,082 moves through HireAHelper

231 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

12 years in business

Seattle, WA / Moving services within 56 miles

Booked on 1,082 moves through HireAHelper

231 Verified Customer Reviews

Open Today - 8:00 AM - 8:00 PM

12 years in business

 

Kangaroo Movers — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Kangaroo Movers. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Kangaroo Movers

Kangaroo Moving Service, we take pride in our conscientious and careful approach to moving. We understand that your belongings are more than just a box or a piece of furniture; each item is a memory, a part of your life, an element of your home. So we take extra care to ensure that each and every item is handled with extreme care. We protect and secure all furniture items and other large objects with thick double quilted furniture pads straps. Our moving team will also use caution to avoid damaging your home during the move. After all, there are few things more disappointing than discovering that your brand-new home’s walls or doors have been damaged by the movers!

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Credentials

Licensed Business:
License Number
603393839
Issuing City
Federal Way Wa
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Griffith/Rush Drake Insurance, Inc
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
department of labor and industries
DOT:
MC #
DOT #
2512075
State Lic/Cert Name
HG065581
State Lic/Cert Number
HG065581

Kangaroo Movers Moving Reviews in Seattle

These are real Seattle area customers. Unedited, unfiltered reviews of Kangaroo Movers. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
231 reviews
87%
7%
3%
2%
1%

Aaron L

(5) 7/21/2019 Seattle

They did a great job wrapping everything to avoid moving damage, and helped assemble my modular couch in my new place.

Ilja A

(5) 7/20/2019 Seattle

I hired kangaroo movers because of reasonable pricing. I just needed someone to help me load stuff into a moving truck.
The helper arrived on time and was very professional.
I am hiring them again next week.
The communication was great too.

Brittany M

(5) 7/17/2019 Bellevue

They were wonderful! All of our things were unloaded and placed where I asked very quickly. They made polite conversation and even helped assemble some of our furniture when they finished unloading early. Would definitely recommend!

Sergio C

(5) 7/11/2019 Seattle

Kangaroo Movers were very responsive and finished the job in under the time estimated. Everything was moved and packed professionally. I recommend them and would use them again!

Adam M

(5) 7/6/2019 Kirkland

Called ahead of time to let me know about when they were to arrive, showed up and knocked out all the moving in about an hour.
They communicated well and didn't need guidance beyond basic questions.
Would hire again!

McKenna B

(1) 7/2/2019 Seattle

From the very start it was clear that there was some disconnect. I had confirmed via email (with a confirmation back to me) that there were two stops for my move - my current place to get my mattress and then my storage unit to get the rest of my furniture, then my new place. When the movers called me to tell me they were on their way, they said they were not told this. With attitude they said they'd come to the first place. They loaded up my items at both spots, but in no real rush (I helped them load the truck). The real problems started during unloading at my new place. First, they said they didn't know there were stairs, though it was ON THE ORDER FORM and I had already paid for the stairs. They were extremely rude about it. Again, I helped unload the truck. One of the movers was loudly grunting and yelling throughout the entire time, clearly trying to show that the move was hard (despite only having a couple of heavy pieces - and yes - this is why I hired movers as a 5'3, 120 pound girl). They were slow throughout this process as well. My couch didn't fit up the stairs - okay no problem - and the main mover was incredibly rude to me, patronizing me, calling me "sweetie"... I couldn't believe it. An already stressful situation made more stressful by being rude to me. They tried to convince me to let them take it (it's an expensive couch - I wanted to sell it, obviously), finally agreeing (begrudgingly, and acting so annoyed) to bring it back to my first stop. Sometime during this move he LOST the paperwork and when he realized this, was SCREAMING, swearing, freaking out. I was afraid to be outside with him. Finally he asked me to go with him to FedEx to sign the paperwork - 30 extra minutes out of my day that were unnecessary. I found this entire process incredibly unprofessional and honestly I would NEVER recommend these movers. They also were not very careful with my goods in comparison to other movers. My bad for not scheduling a reputable company sooner. Awful experience and I've hired movers at least 5 times in my life, cross country, local, you name it. Terrible. I let Kangaroo Movers know this and have heard nothing.

Adrian P

(5) 7/2/2019 Seattle

Had an amazing experience with KM. They were scheduled to arrive in the afternoon, but finished their morning job early. They gave me a call to see if I was available earlier to unload my PODS container which was appreciated and ended up being very convenient for me.

The two movers were fast and took good care of my belongings, and got it all unloaded in one hour even with my POD container having some issues with the door opening.

Would definitely use KM again.

Tami B

(5) 6/24/2019 Everett

Would recommend them again. They were fast and stopped and asked questions to insure things were wrapped correctly. If I ever move again I would request them by name.

Rhonda M

(5) 6/29/2019 Issaquah

The 2-man crew was on time, well prepared, pleasant to work with and completed the full job quickly.
Great experience!

Angela S

(5) 6/30/2019 Olympia

Quick, friendly, and extremely helpful! Would use again!!

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
upon request, no fee
Hand tools for assembly:
upon request, no fee
Hand truck:
upon request, no fee
Plastic wrap:
$30.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Hourly Price
$160/hr
for 2 movers after 2 hr min