Pack Smart Moving Services, LLC - A Local Louisville Moving Company
Louisville, KY / Moving services within 100 miles
Booked on 1,580 moves through HireAHelper
Open Today - 8:00 AM - 7:00 PM
13 years in business
Louisville, KY / Moving services within 100 miles
Booked on 1,580 moves through HireAHelper
Open Today - 8:00 AM - 7:00 PM
13 years in business
One of Louisville's Favorite Moving Companies
A Note from HireAHelper
We love working with Pack Smart Moving Services, LLC because they pride themselves in taking care of their Louisville, KY neighbors. After several years moving in and around Louisville we believe you'll love working with them too!
Relocation with Pack Smart Moving Services, LLC
I am a professional mover with over 30 years in the business. I started as a helper and ended up running the operations of a large van line. I know the stress a move can take on families and individuals. We take great pride in providing the best service possible in every move we do. You will be treated like a valued customer and not just another move. Pack Smart Moving Services, LLC will provide better service, better quality of work, and a better value for your money. We look forward to serving your moving needs.
Credentials
Licensed Business:
Insured Business:
Uniformed Crews:
Workers Compensation:
MC#/DOT#:
Moving Reviews
Real Louisville area customers. Unedited, unfiltered reviews of Pack Smart Moving Services, LLC.
Nicole P
Not on time. I paid for 4 movers for 2 hours to help load a Upack truck for a long distance move. Two guys were awesome and did the majority of the work. The crew leader was rude. Said I needed at least 60 moving pads. Bought about 50 blankets to help but he was not happy. Also refused to tie down furniture because I had rope and not professional moving straps. To his credit, I think he used several of his own but said rope could not be used on this kind of truck. His boss had assured me previously that things would be secured if I provided rope. I asked to add additional time however the crew leader clearly did not want to stay despite having no other job scheduled after mine. The loading became more and more careless as more time passed. I had a table I did not want to move yet he insisted that it had to go on the truck to make an area level. The items loaded in the first 2 hours were loaded tightly while those loaded in the last 45 minutes were just thrown on the truck. As a result, I could not fit all of my items. The leader told me he was hurrying to save me money and acted like I could not afford to pay for extra time.
When the movers finished, I gave each of them a $25 tip and the leader was the only person not to say thank you. I had provided sodas in ice for the movers and offered them one for the ride home. The crew leader took 3. After they left, my brother and I removed the bulkhead and removed the table I did not want, unpacked the last 1/4 of the load and secured the furniture we could reach with the rope I purchased. We were able to fit all of the stuff that got left off. I wouldn't use this service again. I would not advise asking for additional time. The two movers who did the bulk of the work were from a different company and had on different uniforms. They were far better than the two who were directly employed.
Linda C
Dave and George were so professional and did their job efficiently and with great care for my belongings. I will definitely hire Pack Smart again in the future!
Scott F
Great to work with and very courteous. Would definitely use again and highly recommend.
Dave S
I highly recommend Pack Smart. Prior to the job, communication was timely and clear. On the job, the crew was friendly, efficient and careful. Thank you for doing a great job moving heavy and awkward pieces on a cold day!
Dave H
They were terrific. Communication prior to arrival so I knew when they'd arrive, then cheerful and friendly during the moving itself. Most importantly, they got right to work and were super efficient. Would absolutely use again.
Eric W
They showed up on time and got the job done quickly. They did a great job of maximizing space in the moving pod. I thought for sure that I would not be able to get all of my stuff into a 7' pod, but they got it all in with plenty of space to spare!
Erin B
They were fast, professional and friendly. I will be calling them again for my future moving needs. Thank you guys. This was the most stress free move my family has had.
Rex B
The movers were on time and very professional. One of the movers had 23 years of experience and new how to load truck.
Stuart B
Showed up on time, were very courteous and entertainingly good natured. They packed my stuff quickly, efficiently, and safely. I'd be happy to hire them again.
Steven K
First of all I am missing my iPod. It was in a box attached to headphones that one of the workers took upon themselves to tape up. This turned out to be a common thing for the workers to do; take a box and put additional items in it and tape it up without my wife or I knowing what had been put in the box. The workers packed both my wife's and my laptops on their own and separated the power cords from the computers. The chargers for my cell phone were packed and I had no knowledge as to what box they had been placed in. None of the boxes that were sealed by the movers were marked so we had no idea what was in those boxes.
As I said, my iPod is the only item missing from the move.
I hired two movers and three showed up. Plus one worker brought his niece who ended up working along with the rest of the crew. I hired two workers for two hours and they ended up dragging the job out to three hours, costing me additional money.
I intend to contact the firm this week to report the missing iPod. The iPod was a gift from this last Christmas.
Given the opportunity to do this again, I would not hire this firm.
Steven King
Camby, IN
Service Area
We handle moves within 100 miles of 1205 Short Street, Louisville, KY 40213.
Get To Know Us
What can a customer expect after booking with you?
A call from us to confirm your move date and time and a call the day before to make sure nothing has changed
What can a customer expect on moving day if they hire you?
expert moving help and polite service
How should a customer prepare for moving day?
make sure everything is ready to move, clearly labeled and all boxes closed tight
What types of moves have you handled?
All types. We have been with large van lines forr years before starting Pack Smart. We have done military, international, local, and long distance moves. Storage in and storage out handling as well.
What's your favorite part about being a mover?
All the different types of people we meet and help
What training do you provide your crew members?
All of our guys have at least 5 years in the business and have been trained to move the average household items
Local Mover Policies
Same Day Moves
We don't accept same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We cannot guarantee availability beyond the pre-booked time.
Moving Equipment
Hours
| Sunday: | 8:00 AM - 5:00 PM |
| Monday: | 8:00 AM - 7:00 PM |
| Tuesday: | 8:00 AM - 7:00 PM |
| Wednesday: | 8:00 AM - 7:00 PM |
| Thursday: | 8:00 AM - 7:00 PM |
| Friday: | 8:00 AM - 7:00 PM |
| Saturday: | 8:00 AM - 4:00 PM |