Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,219 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 16,259 moves through HireAHelper

4,219 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business

Bailey, NC / Moving services within 60 miles

Booked on 16,259 moves through HireAHelper

4,219 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

20 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,219 reviews
92%
4%
1%
2%
1%

Maria B

(1) 8/24/2024 Englewood

Thomas the owner is a moron, his responses to customer's concerns with his workers stripping our brand new couch to the frame show that he is not here to provide customer service just take your money and run. His crew also told me they'd load our entire home in 2 hours or less they did not. They also loaded the truck incorrectly by not stacking high even though I requested it several times. DO not hire these idiots. WILL BE BACK TO REPORT ON HIREAHELPER IF they ever get my claim worked or not

Mover's response:
Hello, Maria. We are sorry to read that you were not provided with the service that you deserve and were expecting from us. We have spoken to Hire a Helper about the situation and we will take a closer look at what went wrong during your move to avoid these mishaps moving forward. We apprecite you coming forward and telling us about the situation. - Paulina
- Smart Move, LLC

Samuel C

(5) 8/24/2024 Inman

The guys were super friendly and efficient with unloading my POD.

Mover's response:
Hi Samuel! Thanks for your feedback! We're glad to hear our team was friendly and efficient. Thank you for choosing Smart Move - Monica
- Smart Move, LLC

Steve M

(5) 8/23/2024 Fort Collins

My workers arrived on time they followed my instructions, they were careful with moving my personal effects, And they worked efficiently and energetically to empty my pod, and to carefully transport my materials into the house. I recommend them.

Mover's response:
Thank you Steve, we appreciate the positive feedback. Happy to hear our team performed as expected. - Ramon.
- Smart Move, LLC

Cay R

(5) 8/22/2024 Maricopa

The crew was on time, moved everything where we wanted it and were fast, they were checked to make sure nothing was broken in the move.

Mover's response:
Hi Cay! Thank you for review. We appreciate your business! Let us know if we can help you again!
- Smart Move, LLC

Virginia T

(5) 8/25/2024 Lebanon

Those two young men were fabulous! They worked quickly and efficiently! I couldn’t have been happier with them. They were very careful which was important to me because I have many fragile items. Many glass tables. I highly recommend Smart Moving if all their workers are this good.

Mover's response:
Thank you so much for your fantastic feedback! We're delighted to hear that the two young men provided quick, efficient, and careful service, especially with your fragile items. We’re proud of our team and thrilled that their efforts met your expectations. Your recommendation means a lot to us, and we hope to serve you again in the future! - Paulina
- Smart Move, LLC

Joanne D

(5) 8/22/2024 Murfreesboro

The guys were great. They came on time and unloaded my belongings in two hours. Put everything where I asked them to and put the bed together too. They were respectful of my property and nothing was damaged moving it into my home. I would definitely recommend them again.

Mover's response:
We love to read reviews from our happy customers! We are so happy that your move went so smoothly. Thank you again for choosing us! - Paulina
- Smart Move, LLC

Karrie G

(5) 8/22/2024 Spring Hill

Mason and Mario with Smart Move, LLC, were the most hard working, respectful young men who helped us move some heavy pieces of furniture from our upstairs townhome and into our uhaul trailer. They worked quickly, wrapped and carried our furniture carefully, completed the the entire job in just a little under two hours. We highly recommend their services. Thank you again Mason and Mario!

Mover's response:
Kudos to our crew! We are so happy you had a great experience moving with the help of our team. Thank you for sharing your feedback with us! - Paulina
- Smart Move, LLC

Sarah D

(5) 8/23/2024 Asheville

The crew did a good job communicating when they had a delay. They were respectful during the moving process and listened attentively when I pointed out several fragile items. Moving was done quickly and efficiently, and they asked where to put each of the larger items and didn't hesitate to move them when asked. Thank you very much!

Mover's response:
Hi Sarah! We’re glad to hear that the crew communicated well, handled your fragile items carefully, and completed the move efficiently. Your feedback means a lot to us! Thank you - Monica
- Smart Move, LLC

Randy E

(5) 8/23/2024 Durham

Good experience. Professional, polite and personable men. Only complaint would that they did not bring any tools as I requested on the original order for some disassembly. Fortunately we were able to scrounge some tools at the house. Otherwise, very positive experience and would use these two young men again.

Mover's response:
Excellent!! That's what we love to hear. Thank you for taking the time and providing feedback. We appreciate your business Randy. - Ramon.
- Smart Move, LLC

Maria C

(5) 8/21/2024 Raleigh

The helpers were very patient and helpful. We really appreciate the support and professionalism.
Thank you

Mover's response:
Thank you for your kind words! It was great getting to help you with your move! - Paulina
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, Mesa, and Wilmington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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