Fuse Movers and Relocations - A Local Hazelwood Moving Company

(4.5 out of 5 / 455 reviews)

Hazelwood, MO / Moving services within 69 miles

Booked on 2,181 moves through HireAHelper

455 Verified Customer Reviews

Open Today - 8:00 AM - 9:00 PM

Hazelwood, MO / Moving services within 69 miles

Booked on 2,181 moves through HireAHelper

455 Verified Customer Reviews

Open Today - 8:00 AM - 9:00 PM


One of Hazelwood's Favorite Moving Companies

A Note from HireAHelper

We love working with Fuse Movers and Relocations because they pride themselves in taking care of their Hazelwood, MO neighbors. After several years moving in and around Hazelwood we believe you'll love working with them too!

Relocation with Fuse Movers and Relocations

Fuse Movers and relocations where your service is our #1 priority! If you are looking for a quality, stress free and reliable moving service give us a call you will be glad you did! We have over 10years moving experience and have some of the best hands in the business We provide labor for moving as well as some moving supplies which includes, 2 and 4 wheel dollies, tapes, tie-down ropes etc to make you move affordable and worry free. With fuse movers and relocations you get guaranteed top notch service. Our movers are well trained, friendly and courteous as well as have many years experience in the moving business. We also provide dollies, hand trucks, tapes, tie down ropes and most of moving supplies at no additional charge.

Credentials

Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Hazelwood area customers. Unedited, unfiltered reviews of Fuse Movers and Relocations.

4.5
455 reviews
76%
11%
4%
5%
5%

Laura K

(5) 6/25/2022 Ozark

Great job under very hot temperatures.

Joy T

(5) 6/25/2022 Chester

I thoroughly enjoyed their service. Before their arrival I was a little concerned about having movers in my home without my husband being present. That concern was quickly resolved. They were professional, respectful and friendly! I would definitely recommend them and use them for any future moves. My only regret was that they are only movers. I would have hired them on the spot for other household projects!

Jessica B

(5) 6/22/2022 Belleville

On time, worked hard and super respectful and helpful. My husband I were super glad we had them to help!

Henry S

(5) 6/16/2022 Arnold

The two helpers worked very hard and were very diligent to carefully handle our belongings. I was very thankful for their assistance.

Brian K

(5) 6/17/2022 Rice

Great attitudes and hard workers. Very pleased with them both. I would highly recommend them to anyone.

Gwen M

(1) 5/18/2022 Springfield

The movers did a terrible job. My friend was at my house while I took care of my toddler and she ended up moving furniture herself it was so bad. An older man and a teenager were the crew sent, no materials and no clue how to load furniture, took two empty trips to look at the pod and I had to tell them to start with the washer and dryer. The older man sat while berating the young guy doing all the work. I could have done a better job myself. Ok so a bad experience, it gets worse. When I tried to explain my issues with the service, the owner kept asking me to explain what I meant over and over, to the point of playing aloof. My friend talked to him as well and it was the same. He asked me what I needed from him and I explained I had lots of stuff left over that could have been loaded/was on a time crunch/ partner was out of town/ had to take care of my kid before I could discuss what I needed. He then called me 8 TIMES LEAVING NO MESSAGE and then started texting me telling me how this was my fault for not expressing concern in the beginning? It’s not a steak at a restaurant, I booked in advance, explaining exactly what I would need. If this is what was sent why would I call mid job and expect something better? THEN he accused me of withholding payment-I prepaid for the service-and threatened me with legal action?! And I still have crap that needed moved, and was grossly over billed for their time. I called hire a helper and explained not only did this company do a bad job both in craft and customer service, I felt icky, threatened, and like the owner was unnecessarily aggressive. Literally calling me that many times, I have text messages asking him to stop and that I was uncomfortable and that is when he accused me of withholding payment. Didn’t feel good or safe. Hire a helper said they could only discount an hour unless I opened a claim, I have a bunch to do and I would rather be fine with it, a claim is an added step I don’t need. Hire a helper won’t be a service I use in the future. Be cautious and do not work with fuse movers.

Mover's response:
This is grossly inaccurate. I never got a call, text, complaint or any indication you were not satisfied with the move until the very end when the guys let me know they were done. I reached out to you when the move was booked as well as a day before so you had my direct line to reach me if for any reason you had any issues. First when guys arrive it was 2 pods not one like you indicated on the order but never cared to mention when I spoke to you on the phone. My guys arrive and did not complain but got to work. Only things was a big dining table that someone helped angle out the door and was mostly to prevent scratches and not a weight issue. everything else they got themselves. When the guys tell me they are finished and I call you to close out that’s when you tell me you are busy at the moment and pass the phone to your friend who tells me you guys had to help but when I talk to my guys they tell me it was just the one table that only thing your friend “helped” with was to help pivot it out the door. Because I’m getting conflicting messages I’m trying to find out what’s going on but you seemed to be too busy to even explain like we all don’t have things going on as well. I give it a couple hours over 5hrs and still no call back. I’ve been in business for over 15years and I am the first one to get a call if a move is not going according to the customers desires. Although this happens rarely I still open that line of communication with all our clients because I personally supervise all the moves and also stress the importance of letting us know of any problems/issues in real time and at least give us the chance to remedy the situation. A simple call or text and I would have called my guys during the move and if one more guy was needed we would have sent an additional crew member to help. If it is the very rare instance of customer just not in sync with the crew sent we can switch them out and send a different crew. There are options but when you wait until the end to raise issues first it gives us no room to make adjustments and also comes off as insincere. I believe when you are paying money for a service and if for any reason it is not going according to your expectations you raise concerns in real time that is all I was advising you through the texts but here you are insinuating that I was threatening you. There are protocols in place to protect both customers and moving service providers on Hireahelper. When we complete jobs pay is guaranteed just as you will never be billed for a service not rendered so makes no sense for me to be so called be aggressive towards you. I take every customer complaint very seriously and try to remedy as quickly as possible. Simple things sometimes make huge difference and I understand you are not in the industry but I was just letting you know of the options you have. We wish you the best and good luck in your endeavors.
- Fuse Movers and Relocations

James B

(5) 6/6/2022 Louisa

Pleasant, prompt, and hard working!!

Susan S

(5) 5/30/2022 Midlothian

James and Willie were excellent! On time, polite, and hard workers!

Dana L

(5) 5/20/2022 Clever

The two men who helped me were very organized, and they had the moving truck loaded in a precise manner. They arrived earlier than I expected, and didn't waste time getting the truck loaded. They did treat my property with respect. I would definitely use Fuze Movers and Relocations again if I needed help in the future.

Monica B

(5) 5/24/2022 Saint Louis

Job well done!! In and out. Professional and very polite

Service Area

We handle moves within 69 miles of 4042 S Hillcrest Avenue, Springfield, MO 65807.

We also service the Maryland Heights, Richmond, Columbia, Fredericksburg, Washington, Phoenix, Knoxville, Oklahoma City, Cincinnati, Douglasville, and Indianapolis areas - see below for more info.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (always included, no fee)
Furniture dolly or straps:
available on all jobs [varied pricing/options by location]
Hand tools for assembly:
Screw drivers, Allen keys, wrenches etc basically full service tool box [varied pricing/options by location]
Hand truck:
2 and 2 wheel dollies [varied pricing/options by location]
Plastic wrap:
[not available at all locations], ($45.00/ea.)
Rope:
[not available at all locations], ($20.00/ea.)

Hours

Sunday: 8:00 AM - 9:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min
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