UCALL&IHAUL Moving Services - A Local Atlanta Moving Company

(4.6 out of 5 / 646 reviews)

Atlanta, GA / Moving services within 25 miles

Booked on 1,698 moves through HireAHelper

646 Verified Customer Reviews

Open Today - 10:00 AM - 10:00 PM

18 years in business

Atlanta, GA / Moving services within 25 miles

Booked on 1,698 moves through HireAHelper

646 Verified Customer Reviews

Open Today - 10:00 AM - 10:00 PM

18 years in business


One of Atlanta's Favorite Moving Companies

A Note from HireAHelper

We love working with UCALL&IHAUL Moving Services because they pride themselves in taking care of their Atlanta, GA neighbors. After several years moving in and around Atlanta we believe you'll love working with them too!

Relocation with UCALL&IHAUL Moving Services

UCALL&IHAUL is a company with more than 17 years of residential moving experience and thousands of reviews on the web that are 95% positive. It is our policy to treat your items as our very own, delicately and we're A+ rated and accredited with the Better Business Bureau online. We strive to provide stress free, professional and fun moves at affordable prices. Choose our excellence and allow us to serve your moving needs.

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Credentials

Licensed Business:
License Number
224166
Issuing City
DeKalb County, GA
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Western World Insurance Co
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Amguard Insurance Company

Moving Services

Move Help

Day Labor

Moving Reviews

Real Atlanta area customers. Unedited, unfiltered reviews of UCALL&IHAUL Moving Services.

4.6
646 reviews
82%
6%
4%
4%
4%

Betty Ann W

(5) 7/25/2012 Mcdonough

My helpers, Trey and Jason arrived on time. They were patient and understanding. It was a very hot day and we had a three hour delay. However, once the storage POD arrived they carefully packed everything from the storage locker into the POD. I'm absolutely thrilled that they were able to stay until the job was done. They were very respectful and I wouldn't hesitate to recommend them to others. Thank you

Sandra T

(3) 7/28/2012 Acworth


The two gentlemen that came were on time and finished on time. They did a good job. The PROBLEM was Mr. Kirby and his customer service people. First, a tip is not required and is no business of Mr. Kirby. Second, I received a text later Sat. evening from one of the men telling me they had been fired due to what I said about the work. Third, I said nothing about the job they did. I told the customer service lady that they did a good job but I was in the middle of finishing loading the truck and could not talk but she could call me back later. She took it, as they did not finish the job. I was only having them move the BIG items and we were finishing the rest and was on a tight schedule needing to get the truck 4hrs away to be unloaded. I called to release the payment and they payment released for the job in the evening and I saw this by the text that I received so I called to get the correct payment released. Mr. Kirby took it as the guys worked off the clock due to the time they finished and the time payment was released. I called Mr. Kirby after I received the text from the guy and explained everything to him. We ask me about tipping them. Then he wanted me to forward the text from the guy to him. When I told him I did not know how to do that. I called him back with the phone number and he said " let me find pen and paper since you do not know technology. Then he said give me a credit card number for a tip and I will put it on their pay check. Tipping is neither a requirement nor any of his business. He is very unprofessional and rude. I WOULD NOT USE THEM EVER AGAIN NOR WOULD I RECOMMEND THEM DUE TO HIM NOT THE WORKERS.

Mover's response:
Sandra, you did what some customers do which is steal my movers once they arrive and do a good job the first prepaid 2 or 3 hours and tell them that you'll offer them a big tip if they lie and tell me that they're done when they really aren't. That isn't tolerated at UCALL&IHAUL so they were terminated and this review confirms that you did exactly that but angry that you got caught. I TELL ALL MOVERS TO BEWARE OF THE TANT'S BECAUSE THEY WILL STEAL YOUR MOVERS! Rick K. owner
- UCALL&IHAUL Moving Services

Lisa R

(4) 7/26/2012 Cartersville

Late but did a good job when they showed up

Mover's response:
Lisa, there's a saying that goes "better late than never" which couldn't be truer while waiting for UCALL&IHAUL! In most jobs we're at least 15minutes early but with Atlanta traffic and other unforseen things happen. But when get there we work hard and do a great job moving your items where you want them. Thanks Rick K. owner
- UCALL&IHAUL Moving Services

Karim G

(2) 7/20/2012 Villa Rica

Though the movers for this company were nice and personable, they were quite lazy and complained a great deal about....well moving! If you can deal with movers spending much of the allotted time "figuring out how to pack you stuff in container/truck", needing to charge their phone in your home and complaining about the weight of your stuff, go for it. They were late and lost coming to my home. Had to meet them to follow me back. They were prepared in that they brought a toolbox (who knows why) but weren't prepared to move anything. My tv cabinet door was broken and they blamed the way it was packed. I will not use this company again. They were such a complaining nightmare, they left 20 mins EARLY!!!

Mover's response:
Karim, surprisingly this is the first I've heard of any of this is while reading your review but whether true or not I want you to know that the lead man on your job has been terminated! UCALL&IHAUL has been in business for more than 6years and provides the best moving professionals in the industry that work hard without complaint and get the job done without damaging your items. Thanks for your opinion Rick K. owner.
- UCALL&IHAUL Moving Services

Nancy S

(5) 7/26/2012 Atlanta

The two young men ( Trey and Gus) from UCall & IHaul Moving-Cleaning Service were hired to unload my daughter's moving truck. They were great !
They were exactly on time, & very prepared. They worked very hard as the truck was so big it could not pull up to the building's freight elevator entrance. So they had to trudge back and forth across the parking area and lug stuff up the elevator to the 6th floor.
They were very respectful and took good care of all of my daughter's belongings. I would definitely use their service again.

Nancy S.
Atlanta, GA

Stephanie C

(5) 7/13/2012 Villa Rica

They did a great job unloading my 26 foot truck in about 2.5 hours with just 2 guys. I was thoroughly amazed. So I would definitely call them again in the future and would recommend them to anyone needing loading and unloading assistance.

Stephanie

Mary S

(5) 7/13/2012 Buford

The moving company was wonderful! They arrived on time and came with all the tools necessary to make the move easy. The 3 workers worked hard the entire time they were there even though it was raining at the beginning and then the sun came out making it hot and humid. They loaded our 26 foot truck packing it tight and making sure to be careful of our more delicate items. They worked hard to make sure everything fit as we were running out of room. They never took a break in the 4 hrs they were there. We appreciated all their hard work! They made our move much less stressful! I would definitely recommend them to family and friends.

Malvern L

(4) 7/7/2012 Atlanta

The supervisor, Emanuel was right on time, however, he had some troubles getting other workers to show up to help him unload. They finally came and got the job done. We thought they did a good job, but Emanuel was super. He kept us informed and even helped some before the others came. He deserves all the praise.

I would use them again.

Patricia F

(5) 7/15/2012 Roswell

The crew of 3 was on time; they were prepared and began the job after clarifying some directions. They worked steadily and were consistent. They treated my belongings with respect and I would use them again.

Troy W

(5) 7/15/2012 Acworth

These guys did a great job! Very friendly, professional, and fast! I booked 3 guys for 3 hours and they were done with the move in 2 1/2. They spent the last 30 minutes helping us put beds and dresser drawers together. All of our belongings made it into the house in the proper rooms safe and sound. I would definitely use UCall and IHaul again!

Mover's response:
Troy, thanks for a great review and incredible recommendation! At UCALL&IHAUL we strive to get your move completed in a safe and professional manner. Rick K. owner
- UCALL&IHAUL Moving Services

Service Area

We handle moves within 25 miles of Atlanta, GA 30360.

Get To Know Us

What can a customer expect after booking with you?

They expect the initial phone call in timely manner to discuss the details of their move, time of arrival and what services we provide.

What can a customer expect on moving day if they hire you?

We show up on time, introduce ourselves, do the complimentary walk through in order to get familiar with their residence and determine what items are going on a load and where items go on an unload.

How should a customer prepare for moving day?

The best moves are a wonderful collaboration our moving skills, basic tools, and the customer provide equipment and protective materials such as moving blankets, stretch wrap, bubble wrap and mattress bags.

What types of moves have you handled?

We've been in business for more than 13 years over which time we've done local, long distance, and office moves. The majority of the moves have been local residential moves which is our core business.

What's your favorite part about being a mover?

I was in the mortgage industry for almost 20 years when I started this company as a way to give my customers quality moves at an affordable price. I really enjoy walking into a home on a load job and their items are everywhere and in every room and watching the customer's face light up when we successfully empty the home into their moving truck safely and securely.

What training do you provide your crew members?

Each mover receives thorough class room policy and procedure training before they ever go out on a moving job. Then they get on going on the job practical training with regular assessments of their progress.

Local Mover Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
Will wear face coverings and gloves when requested., (upon request, no fee)
Furniture dolly or straps:
Dolly for transporting furniture., ($40.00/ea.)
Hand tools for assembly:
screwdrivers (phillips & flat head), adjustable crescent wrench, pliers, and an allen wrench set., (always included, no fee)
Hand truck:
For transporting boxes and bins., ($40.00/ea.)

Hours

Sunday: (not available)
Monday: 12:00 PM - 9:00 PM
Tuesday: 10:00 AM - 10:00 PM
Wednesday: 10:00 AM - 10:00 PM
Thursday: 10:00 AM - 10:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 9:00 PM
Hourly Price
$110/hr
for 2 movers after 2 hr min
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