HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 5,022 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 20,174 moves through HireAHelper

5,022 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

Bailey, NC / Moving services within 60 miles

Booked on 20,174 moves through HireAHelper

5,022 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
5,022 reviews
92%
4%
1%
2%
1%

Donna F

(5) 5/30/2026 Mooresville

Professional & friendly! Highly recommend.

Mover's response:
Those are two qualities we never get tired of hearing about. Thank you for the recommendation and for taking a moment to share your experience with us. - Pablo
- Smart Move, LLC

Terri B

(5) 5/27/2026 Cheyenne

We were under a time crunch. Price was reasonable. Customer service was thoughtful, professional and friendly. The crew were especially efficient, respectful, friendly, and thoughtful with our belongings. I’d call them again!

Mover's response:
Thank you so much for the thoughtful review! We’re glad we could help during a stressful time and provide efficient service! We truly appreciate your trust in us and would be happy to help again in the future! - Lena
- Smart Move, LLC

Lance G

(5) 5/29/2026 Charlotte

Very professional and efficient. I'd 100% recommend these guys. Not to mention it cost me less than other local companies by a decent amount. They should be your first call for moving labor help.

Mover's response:
Thank you so much for the kind words! We’re glad we could provide professional and efficient service at a great value. We truly appreciate the recommendation and your support! - Lena
- Smart Move, LLC

Lila L

(5) 5/28/2026 Boulder

They were on time and moved our entire three bedroom house in two hours flat. They worked hard and were respectful of our things. We would definitely work with them again. Highly recommend!

Mover's response:
Thank you for the amazing review! We’re so glad the crew could make your move stress-free while taking great care of your belongings. We truly appreciate the recommendation and would be happy to help again anytime! - Lena
- Smart Move, LLC

Tracy H

(5) 5/27/2026 Monroe

They were great. They took their time and were considerate of our belongings.

Mover's response:
Thank you for your kind review! We’re happy to hear the crew provided a great experience. We truly appreciate your support! - Lena
- Smart Move, LLC

Justin S

(5) 5/27/2026 North Las Vegas

Zeno and Deontaye killed it! They said it could take 3 hours and they did it in under 2????? Amazing team they are the best you can hire!

Mover's response:
Thank you for the awesome review! We’re thrilled to hear that our crew exceeded your expectations and got the job done so quickly. We’ll be sure to pass along your kind words to them, they’ll really appreciate it! - Lena
- Smart Move, LLC

Jennifer W

(5) 5/26/2026 Huntersville

All 3 gentlemen were very helpful and experienced for the job. Well done e

Mover's response:
Thank you for your kind review! We’re so glad to hear the crew was helpful and experienced throughout the move. We truly appreciate your support! - Lena
- Smart Move, LLC

Matthew H

(5) 5/26/2026 North Las Vegas

Alonso, Devante, Zino- awesome crew. The team put care and great effort into securing my dad's possessions. They wrapped and packaged with care. We are thankful for there generosity towds our dad move.

Mover's response:
Thank you so much for the heartfelt review! We’re glad our guys provided such caring and thoughtful service during your dad’s move. We truly appreciate your kind words and are grateful we could help make the process easier for your family. - Lena
- Smart Move, LLC

Paul L

(1) 5/17/2026 Denver

Showed up with no truck

Mover's response:
We apologize for the confusion. Your order was created as a labor only job, which means we would help with the loading and unloading process, without providing a truck. Our "Moving Jobs with a Truck", always inlcude a truck. - Lena
- Smart Move, LLC

Marty O

(5) 5/26/2026 Henderson

Alonso, Divante, Zeno were awesome!

Mover's response:
They're simply the best! We're glad you received a great service from them! - Lena
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$125/hr
for 2 movers after 2 hr min