HireAHelper's Review Of Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 5,139 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 20,719 moves through HireAHelper

5,139 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

Bailey, NC / Moving services within 60 miles

Booked on 20,719 moves through HireAHelper

5,139 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

22 years in business

 

Smart Move, LLC — Vetted & Verified by HireAHelper 

To make sure you get reliable, professional service, HireAHelper thoroughly vets every provider on our platform — including Smart Move, LLC. Before providers can accept their first booking, they must pass background checks, verify their business and payment information, agree to our service standards, and demonstrate a strong review history. From there, we hold them to it: providers are continuously monitored on job completion rates, customer ratings, pricing consistency, and compliance.

 

Moving with with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

See more photos

Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Acrisure New England Partners Insurance Services, LLC
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Smart Move, LLC Moving Reviews in Bailey

These are real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC. Our reviews come from customers after completed bookings, ensuring every rating is verified. We only allow feedback from users who booked through our platform, preventing fake reviews and keeping ratings accurate and trustworthy.

4.8
5,139 reviews
92%
4%
1%
2%
1%

David K

(5) 8/19/2026 Loveland

Excellent job.

Daniel K

(5) 8/17/2026 Summerfield

The guys showed up a little early. Talked with us about what needed to be moved and what needed to still be packed. They worked quickly and the Pod was packed pretty tightly and full when they were done. They were very friendly and professional. A great team and excellent representitives of you company.

Thomas S

(5) 8/15/2026 Henderson

Guys were absolutely amazing. Alonzo even put some of my furniture in his pickup truck because the U-Haul dealer only had a 12’ truck instead of the 17’ truck that was promised. He did this so they didn’t have to make two trips and go over the two hour time limit.
Extremely happy about that. ??

Mover's response:
This is the kind of initiative and problem-solving we love to see from our crews. When something unexpected comes up, figuring out a way to make the day work is what makes the difference. We’re especially glad that decision saved you the trouble of making a second trip. Thank you for taking the time to share this — we really appreciate it, and we’ll make sure the crew knows how much it meant to you. - Pablo
- Smart Move, LLC

Denise Y

(5) 8/17/2026 Charlotte

Best movers I've ever used. These men rocked it out.

Bob F

(5) 8/6/2026 Canton

They were very helpful and took care of all our items. I would highly recommend them to anyone. Communicated when they would arrive and were on time. Worked continuously until the job was completed

Alison S

(5) 8/14/2026 Charlotte

Thank you soooo much! This was the smoothest, most hassle-free move I’ve ever had and I can’t tell you how much I appreciate it!
My movers were on-time, communication was great before moving day and before they arrived, extremely professional, very efficient, and I HIGHLY recommend them!!!

Kathy H

(5) 8/13/2026 Loveland

Very helpful especially since a car was parked in front of my garage and they had to work around that

Bassem Z

(5) 8/10/2026 Matthews

Excellent experience all round. Called ahead to understand the job, called before arriving, were flexible when we had some delay and did the job professionally and efficiently. Highly recommended.

Steven M

(5) 8/8/2026 Las Vegas

Alonso and Stephen were a great team! It was a difficult move under Extremely Hot conditions and they maintained a great attitude throughout! We had too much stuff and they made every effort to get as much in as possible. We really appreciated their effort.

Kelsey P

(5) 7/30/2026 Brevard

Great movers, thorough and personable. They called ahead as promised and arrived right on time. They were quick and careful with our items and inside our home.

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Murfreesboro, Charlotte, Greensboro, Washington, Las Vegas, Loveland, and Wichita Falls areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[varied pricing/options by location]
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$95/hr
for 2 movers after 2 hr min