Smart Move, LLC - A Local Bailey Moving Company

(4.8 out of 5 / 4,812 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 19,098 moves through HireAHelper

4,812 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business

Bailey, NC / Moving services within 60 miles

Booked on 19,098 moves through HireAHelper

4,812 Verified Customer Reviews

Open Today - 6:00 AM - 6:00 PM

21 years in business


One of Bailey's Favorite Moving Companies

A Note from HireAHelper

We love working with Smart Move, LLC because they pride themselves in taking care of their Bailey, NC neighbors. After several years moving in and around Bailey we believe you'll love working with them too!

Relocation with Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
BIBERK
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
4,812 reviews
92%
4%
1%
2%
1%

Wendy M

(5) 11/24/2025 Huntersville

Very helpful in a stressful situation. Highly recommend.

Mover's response:
We’re really glad the crew was able to make a stressful situation feel a little easier. Thank you for the recommendation — it truly means a lot. - Pablo
- Smart Move, LLC

Dana A

(5) 11/22/2025 Erie

These guys were on time, completed the job within the allocated time and were very courteous.

Mover's response:
We’re glad to hear the crew stayed on schedule, got everything done within the expected time, and treated you with courtesy. Thanks for taking a moment to share your experience! - Pablo
- Smart Move, LLC

Sara O

(5) 11/20/2025 Charlotte

This is my second time using HireAHelper. My first experience was great and so was this time.
My movers were exceptionally polite and communicative on arrival time, etc.
They were very careful with my belongings and made my move an easy process.
I have dealt with other companies that have cancelled the day before a move, so I can say that HireAHelper is very reliable and has thorough customer service check-ins to make sure you are satisfied along the way.
The only minor thing to mention: I had originally booked 3 movers for 2 hours, but day of, only 2 were on the job.
Not a big deal, but if I had items that were too large to move with only 2 people, it might have been problematic.
I would still highly recommend HireAHelper if you need a moving service!

Mover's response:
Thank you so much for sharing this, Sara. It means a lot to hear that both of your experiences with us have been smooth, reliable, and supported with good communication. We’re also grateful you pointed out the discrepancy in crew size — even if it didn’t affect your move this time, you’re absolutely right that it could matter in other situations, and we’ll make sure that feedback is passed along.

We appreciate your trust and your recommendation more than you know. - Pablo
- Smart Move, LLC

Brooke V

(5) 11/20/2025 Asheville

They were on time, prepared, worked very hard & were extremely respectful of my space and could not recommend them more! They made sure that my stuff was extremely secure in the Pod and made the process as easy as possible.

Mover's response:
We’re really glad to hear the crew showed up ready, worked hard, and treated your space with the respect it deserves. Making sure everything is secure in the POD is a big priority for us, so it’s great to know that stood out. Thanks for sharing your experience — and for the strong recommendation! - Pablo
- Smart Move, LLC

Stephen R

(5) 11/19/2025 Charlotte

Fast and efficient

Thanks for the help

Mover's response:
We’re glad to hear the crew was fast and efficient! Thank you for choosing Smart Move—we appreciate your trust. – Ernest
- Smart Move, LLC

Cassandra D

(4) 11/16/2025 Spring Lake

They definitely could've moved a little faster with loading, but otherwise awesome job!

Mover's response:
Thank you for the feedback, Cassandra. We appreciate you pointing out both what went well and where we can improve. We’re glad the overall job still felt solid for you, and we’ll use your note about the loading pace to keep getting better. Thanks again for choosing us. - Pablo
- Smart Move, LLC

Lenny R

(5) 11/16/2025 Windsor

The three men were very professional and informative.
Most importantly , extremely courteous .
Excellent job well done??
Thank You
Lenny Rubin

Mover's response:
Thank you for sharing this, Lenny. We’re glad to hear the crew’s professionalism, communication, and courtesy made such a strong impression. It’s always great to know their attitude helped make the job a positive experience. Thanks again for taking the time to leave a review! - Pablo
- Smart Move, LLC

Rebecca C

(5) 11/15/2025 Longmont

They were on time and communicated well. Did the move in the time allotted. Very nice guys.

Mover's response:
We’re glad to hear the crew stayed on schedule, kept the communication clear, and got everything done within the expected time. Always great to know their attitude helped make the move easier. Thanks for sharing your experience! - Pablo
- Smart Move, LLC

Christopher S

(5) 11/13/2025 Longmont

They were AMAZING!!! Super fast and very nice.

Mover's response:
Wow — “AMAZING” in all caps is always a great thing to read! We’re really glad the crew’s speed and kindness stood out to you. Thanks for sharing your experience with us! - Pablo
- Smart Move, LLC

Carolina P

(1) 10/31/2025 Greenville

This was the worst moving service I ever experienced. First they got the moving day wrong. They were on their way to me on the wrong day. Then the 2 guys did not come prepared to complete loading in 2 hours as promised. They were slow on propose so I would have to pay them more. They didn't seem to know how to do their job. They were chatting more than hustling to get the job done. My things were placed wrong in the pod. They didn't use the straps I provided so some of my things arrived damaged. They had to be told to do things that experts would already know. I had to finish the loading on my own which was very hard since they were still heavy things to take down. I overpaid for terrible service. Will not recommend to anyone.

Mover's response:
I’m very sorry to hear about your experience. That’s not the level of service we expect from our team, and your feedback is deeply concerning. We appreciate the comments because it helps us to grow and rely more on the experience we have. Sorry for the inconveniences again. - Hector.
- Hector.
- Smart Move, LLC

Service Area

We handle moves within 60 miles of Raleigh, NC 27603.

We also service the Asheville, Charlotte, Washington, Las Vegas, Loveland, Wichita Falls, and Hudson areas - see below for more info.

Service area includes:

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Local Mover Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[not available at all locations], (always included, no fee)
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 6:00 AM - 6:00 PM
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 6:00 AM - 6:00 PM
Hourly Price
$100/hr
for 2 movers after 2 hr min