Smart Move, LLC

(4.8 out of 5 / 3,759 reviews)

Bailey, NC / Moving services within 60 miles

Booked on 14,208 moves through HireAHelper

3,759 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Bailey, NC / Moving services within 60 miles

Booked on 14,208 moves through HireAHelper

3,759 Verified Customer Reviews

Open Today - 9:00 AM - 7:00 PM

19 years in business

Get to Know Smart Move, LLC

Smart Move Moving & Storage has over 30,000 moves completed! 2018 HireAHelper Dream Team Award. Nationally selected mover for 2020 Military Home Makeover with Montell Williams on Lifetime channel (Marquez family) episode 1. Selected mover for PackRat CEO. Selected mover for PackRat Executives. Selected mover for ArcBest CEO. We have been proudly moving residents since 2004. We are members of the American Moving and Storage Association. All of our movers are professionals, full-time (in fact, for many years), and have passed background checks. We are clean-cut, athletic, polite, and properly trained to provide the best moving experience. We show up on time (15 minutes early is our policy), in complete uniforms and with equipment. We have an A+ rating with the Better Business Bureau. It is in our best interest to provide you with the greatest service possible. We are quality. We are "The Best Movers Around!"

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Credentials

Licensed Business:
License Number
1680907
Issuing City
WILSON
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Burlington Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
USI Insurance Services LLC
MC/State License:
MC #
10003881
DOT #
3135057
State Lic/Cert Name
C-2885
State Lic/Cert Number
C-2885

Moving Reviews

Real Bailey area customers. Unedited, unfiltered reviews of Smart Move, LLC.

4.8
3,759 reviews
92%
4%
1%
2%
1%

Joseph H

(5) 10/22/2022 Loveland

Jason and Charlie were at our home promptly at 8 am and unloaded the contents
of the POD quickly and efficiently. We were
very impressed with their service and would
highly recommend them again.
Joe and Kay H, Loveland, CO

Chris D

(5) 10/21/2022 Charlotte

Fantastic help - couldn’t have been better!

Mover's response:
So glad you had a Smart Move. Thank you so much, Chris, for the kind review!
- Smart Move, LLC

Mike R

(5) 10/19/2022 Raleigh

The team was outstanding! Arrived on time, worked hard, pleasant to work with! Would definitely recommend!!

Jenny W

(5) 10/16/2022 Littleton

What a blessing to have these guys pack the moving van! They were on time and called with arrival time. They were so polite. They never slowed down, and knew exactly what to pack when in order to distribute the weight. I would recommend them to use over and over again. It was a great experience.

Dawn R

(5) 10/18/2022 Longmont

Loved my team. Troy, jason george and carlos.

Scotty T

(4) 10/14/2022 Greenville


Guess I share some the lower rating in that I didn't consider how much longer it would take to navigate the 3rd floor stairs where we live. Also they had to walk from the unit 60-70 feet to the truck.
Instead of 2-3 hrs. it was 5+. Also I should have asked them to not be so careful packing. Would give 5 stars for that! Takes a lot of time and we only had 40 miles to go, and 1/4 of the truck was empty when they finished. Next time I will know to just get the stuff down to the ground and I will put in in the truck if it takes more than 2 hours. I know that everyone can not do this. I must say they did the job they were hired to do!

Hollie H

(5) 10/13/2022 Hendersonville

Excellent job!! Guys were awsome

Mover's response:
Thank you, Hollie! We appreciate your business! ~Tiffany
- Smart Move, LLC

Michael K

(4) 10/13/2022 Greensboro

Nice guys

Mover's response:
Thank you so much for leaving us a review, Michael! We appreciate you and your business! ~Tiffany
- Smart Move, LLC

Jennifer W

(4) 10/11/2022 Asheville

The young men who handled are move were very nice and certainly knew what they were doing. I felt bad for them because they came with no harnesses, dolley or any type of equipment to help them make it easier for them. My husband and I went to Ace Hardward and bought them a harness and other essential pieces in order for them to carry out the move. If we hadn't done that, there were two large pieces for sure that they could not have handled. So the "helpers" were great.
The company fell down on the job as far as providing them the proper equipment.

Demaree B

(5) 10/13/2022 Las Vegas

Really did a great job. Went above and beyond in handling everything. Highly recommend.

Service Area

We handle moves within 60 miles of Garner, NC 27529.

We also service the Asheville, Murfreesboro, Charlotte, Washington, Las Vegas, Loveland, Lawton, and Arlington areas - see below for more info.

Get To Know Us

What can a customer expect after booking with you?

After booking with us, our customers can expect a call to confirm all the details and to answer any questions the customer may have.

What can a customer expect on moving day if they hire you?

On moving day, our customers can expect excellent communication prior to arriving. Also, we will always be on-time, guaranteed.

How should a customer prepare for moving day?

Our customers should prepare by letting us know all the details of their move so we can give the best options and tips to make their move seamless.

What types of moves have you handled?

We are experienced in and ready to handle local moves, long-distance, residential, commercial, office, military, and jobs requiring 50+ movers. We handle nationally selected VIP moves.

What's your favorite part about being a mover?

My favorite part about being a mover is meeting new people everyday. Some of these relationships have lasted over 15 years!

What training do you provide your crew members?

Our training consists of live experience at our warehouse before going in our customers' homes.

Policies

Same Day Moves

We charge an extra 20% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Face coverings and gloves:
[not available at all locations], (upon request, no fee)
Furniture dolly or straps:
Brought to every job at no charge. [varied pricing/options by location]
Hand tools for assembly:
[varied pricing/options by location]
Hand truck:
We bring dollies to every job at no charge. [not available at all locations], (always included, no fee)
Plastic wrap:
[not available at all locations], ($30.00/ea.)
Rope:
Available upon request. [not available at all locations], ($10.00/ea.)

Hours

Sunday: 9:00 AM - 7:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Hourly Price
$60/hr
for 2 movers after 2 hr min
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