A Touch Above Moving and Cleaning Services LLC

(4.7 out of 5 / 567 reviews)

Bowman, GA / Moving services within 100 miles

Booked on 2,059 moves through HireAHelper

567 Verified Customer Reviews

Open Today - 12:00 PM - 7:00 PM

Bowman, GA / Moving services within 100 miles

Booked on 2,059 moves through HireAHelper

567 Verified Customer Reviews

Open Today - 12:00 PM - 7:00 PM

Get to Know A Touch Above Moving and Cleaning Services LLC

Moving Labor Helper( Load and un-load, Pack and un-pack, set up help, piano moving also @ an additional fee) Cleaning ( Move-ins and Move-outs, Residential and commercial, Foreclosures and eviction homes and business's, Regular cleaning weekly, bi-weekly, and monthly as well as one time only, deep cleaning available also @ an additional fee. We believe in true customer service We treat our customers as if they were family and their belongings as if they were our own. We have a very professional crew which are ready to go the extra mile for you! Give us a call Satisfaction Guaranteed.

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Credentials

Licensed Business:
License Number
2018-27
Issuing City
Bowman
Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Hiscox Inc
Uniformed Crews:
I Offer Uniformed Crew Members
Yes
Workers Compensation:
Policy Number
Available Upon Request
Policy Issuer
Hiscox

Moving Services

Move Help

Day Labor

Moving Reviews

Real Bowman area customers. Unedited, unfiltered reviews of A Touch Above Moving and Cleaning Services LLC.

4.7
567 reviews
86%
8%
2%
2%
2%

Lee T

(5) 11/3/2017 Salem

great job of responding quickly and keeping me in the loop on arrival time Not a large job, but was handled efficiently and with appropriate care

Karen R

(5) 10/20/2017 Westminster

On time, friendly, and hard working!

Stephanie C

(5) 10/27/2017 Toccoa

On time. Hard workers. Organized the load to maximize truck space and secure the furniture for a long safe trip. Asked for the same crew I used in Aug 2017. Would definitely recommend them. Thanks

Erin S

(5) 10/19/2017 Mauldin

Great experience! We had a 2100, 4 bedroom house to load onto a 26 foot truck. They worked hard to get the job done ! Steve was great at getting all of the pieces, furniture and boxes to fit perfectly. The other workers worked very hard bringing all of the furniture and equipment out of the house . We would highly recommend!

Jake T

(4) 10/19/2017 Pendleton

Timely, easy to work with, and able to handle extra load. They were very understand with the confusion of moving. They aleaved the physical strain and handled everything with care. Thanks for your help!

Mitchell J

(5) 9/30/2017 Greenville

The guys were great. They worked hard and showed great initiative. They accomplished the job quickly (well under the expected time), but carefully. All of the guys had a good sense of humor and were pleasant to work with.

Danielle C

(1) 9/27/2017 Greenville

I will say the owner was a very nice man. However, I did not get what I paid for at all, and was treated horribly by his wife thereafter. I'll start at the beginning: I scheduled this company to move very specific items - I listed them out during filling out the application. After the items were moved, i requested help packing to complete the two hour window. The company called me and I talked to both the owner and his wife. I explained my predicament in detail to both and they understood. 1) I am disabled with a plethora of health issues and packing is very difficult for me. It literally leaves me paralyzed for several hours. My move out was sudden, so I wasn't packed much at all and was panicking about getting everything packed up. 2) My father has back problems and I wanted to surprise him with birthday money I received from my brother to load up the list of heavy things I detailed in the application, for him so he wouldn't have to worry about it. 3) I explained this to the company, without telling them about my own disability. On the day of the scheduled visit, the company cancelled due to an employee emergency. I was completely fine with that. I totally understand things that pop up that need your immediate assistance. We rescheduled for the following day, and the owner was very polite. The second day, no one called me to confirm or tell me when they would be there, so I texted them at 4 and asked if they were coming today. I received a text saying, yes, they would be there at 4:45. Great. They arrived, and asked where to start and I pointed out the big things we had discussed and asked if his wife was around to help pack. He said yes. She never came. I never laid on eyes on her. Instead, they brought two additional men - three in total - to load up the POD. That isn't what I ordered or asked for. I asked for help moving 7 items and then help packing. I felt a little strange about asking where the wife was, after I had already asked if she was here and was going to help my mom and I pack, so we just continued packing and they just continued moving things. Well they ended up moving much more than the original 7 items, however, they did not offer to help pack at all. I understand that was a benefit, but that's like me going to Amazon and ordering something, yet Amazon sending something else of "equal value" and expecting that to be fine with me. My mom and I felt very weird about the situation, so we just kept packing and we thought after they moved everything they would offer to help us pack. So an hour later, they are done and they approach us and ask if there is anything else, and we tell them, there is a lot of packing left to do however they did not offer us help packing. Instead they left! After ONE HOUR. After I paid for TWO HOURS. I was in shock, my mom was in shock, we didn't know what to do. So I tipped the man - and away they went at 5:55pm. One hour and ten minute after they arrived. I was upset, but I didn't want to cause a scene, so I continued my packing. My father stopped by the apartment not too long after and I explained to him my surprise, and he went to check the POD and become irate. The way they packed the POD was by throwing everything in there. Most of my valuables are definitely broken. They didn't tie down anything, they just loaded it up all on top of each other with little to no method or strategic thinking. So my father had to redo it. The surprise I used my birthday money for ending up taking more time, energy and exacerbating health problems for both us than I ever thought would be possible. My dad called the company and asked them to please come back and tie everything up and they hung up on him twice. They then called back later that night and the wife agreed to come Friday to help me tie it all off, but I never heard from anyone at the company again. Immediately after they left and my dad came, I called the the website I used to book the service and told them all of this and they were shocked, but said, "since they offered you another person in place of another hour there is little I can do ". Well again, I didn't order three people. I ordered two people, for two hours for help moving SEVEN things and help packing for very specific, health related reason. Again, I can't order something from amazon and receive another package of equal value and expect to just "live with it". I had people coming to help me move boxes when they were packed, I didn't need help moving boxes, I needed help PACKING the boxes and bc of that I have been unable to walk for several days, and have been in excruciating pain from my health flare ups. So thank you for not only wasting my money - which I don't have much of - but also making me feel like I couldn't express myself to you in person when I did ask if someone was there to help me pack and then leaving an hour early all while telling me to "click here so we can get paid" and discussing the appropriate tip to give them. It was overwhelming, it was disheartening, and I feel like I was taken advantage of and I feel really upset about it.

Mover's response:
Danielle I am sorry you feel this way and this is so untrue. When booking the job you said today or tomorrow you were very flexible that you had 5 days before you had to be out. The day we were scheduled we (Myself (the owner) My Husband and 2 other employees) showed up within our arrival window which was between 4-5 p.m. We provided you with extra help at NO extra charge because our prior job was a 3 man job. Your POD was loaded correctly and you provided NO blankets to cover furniture. You and
- A Touch Above Moving and Cleaning Services LLC

Lisa J

(4) 9/27/2017 Greenwood

For the most part, they dida great job. We were disappointed that they arrived 45 minutes late. We called them after 20 minutes they said they were running late. They worked quickly once they started. They packed our 16' pack rat in 2 hours and 15 minutes with three men. We did notice after they had left that there was space behind our mattress for more boxes though.

Jim K

(5) 9/18/2017 Greer

On time, very professional. Best move of 25 I've done!!

Holly M

(5) 9/22/2017 Seneca

They were on time, respectful of my property, and came last minute when I needed them. I hired them to unload a truck for me. They had a hand truck with them when they came. Didn't waste any time, they got to work soon as they got here.

Service Area

We handle moves within 100 miles of 121 E Railroad Street, Bowman, GA 30624.

A Touch Above Moving and Cleaning Services LLC Moving Photos

Policies

Same Day Moves

We don't accept same day requests.

Next Day Moves

We don't accept next day requests.

Refunding Unused Time

We do not refund for any unused time.

Extra Hours

We can always stay at least 1 hour over the prebooked time.

Moving Equipment

Face coverings and gloves:
always included, no fee
Furniture dolly or straps:
We will provide 1 four wheeled furniture dolly as a "courtesy" additional four wheeled dollies at $15.99 each., (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
We will provide 1 Dolly/Handtruck as a "courtesy" additional handtrucks at $29.99 each., (always included, no fee)
Plastic wrap:
$35.00/ea.
Rope:
$10.00/ea.

Hours

Sunday: 12:00 PM - 7:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Hourly Price
$135/hr
for 2 movers after 2 hr min
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