Moving Muscle - A Local Charlotte Moving Company
Charlotte, NC / Moving services within 42 miles
Booked on 197 moves through HireAHelper
Open Today - 8:00 AM - 8:00 PM
3 years in business
Charlotte, NC / Moving services within 42 miles
Booked on 197 moves through HireAHelper
Open Today - 8:00 AM - 8:00 PM
3 years in business
One of Charlotte's Favorite Moving Companies
A Note from HireAHelper
We love working with Moving Muscle because they pride themselves in taking care of their Charlotte, NC neighbors. After several years moving in and around Charlotte we believe you'll love working with them too!
Relocation with Moving Muscle
Moving Muscle is a professional moving labor company specializing in affordable and efficient loading and unloading services. ALL movers are in-house, vetted, trained and experienced for any heavy lifting help you may need. We are the top rated moving labor company with 3,764 jobs completed and a 5-star rating on Google. From the moment you decide to book with us, open and constant communication becomes our promise, guaranteeing an efficient and personalized moving service tailored to your needs. While we might be newcomers on Hire A Helper, our track record speaks volumes. Whether it's loading or unloading rental trucks, transferring items within homes, or handling moving containers, our clean-cut professionals guarantee a seamless moving experience!
Credentials
Uniformed Crews:
Workers Compensation:
Moving Reviews
Real Charlotte area customers. Unedited, unfiltered reviews of Moving Muscle.
Ashlyn S
Below is what I sent directly to the company and never received a response:
Hi, thanks so much for following up! I actually am incredibly dissatisfied with the service! I'll do numbered points so it's not a giant wall of text:
1. I want to start by saying, when they got there, I emphasized that I was mostly worried about the big stuff (furniture) because I could take care of the little stuff myself. (This will come into play later)
2. I called days before my service and explained that I needed the apartment loaded into a truck and then in turn needed that truck unloaded into a storage unit. The person I spoke to said 2 hours should be enough time but maybe another hour at the most. (I understand that this is an estimate but also important context).
3. I had to run an errand that took me about an hour. When I got back, 1/3 of the job had been done. The only thing that had been loaded into the truck was the boxes (which should've taken 20 minutes max) and my dressers, both of which are damaged. I honestly think my big dresser is broken but have not had the time or energy to figure out what's going on with it.
4. At 3:40 pm, which was 1 hour and 40 minutes into my service, the entirety of my living room was still left. Aka all of the big furniture I emphasized that I needed help with. I took a picture which is why I have the time stamp. Also, I'm not sure why they wouldn't load the furniture first.
5. At this point I go down stairs to see what's up, and they are just hanging out in the truck. When I got over there and asked what was going on, they said they were trying to "figure out how to put the stuff in there." Which probably should've been figured out much before then.
6. Once my 2 hours was up, they offered to continue the service and I could send the money directly to them. I accepted this offer because they still hadn't moved any of my big furniture and i literally could not have done it myself.
7. Unfortunately, I had to run another errand in this time. They proceeded to charge me for another 1 hr 45 minutes. When I got back to the truck, it was loaded so poorly. Also, they did not pack in my TVs (2), any of my artwork, framed stuff, etc., and a floor mirror that is 50+ pounds because they said it "wouldn't fit." I will send pictures of the truck. The contents of my studio apartment do fit into an 8x12 truck when the stuff isn't quite literally thrown into the back. When I opened the truck my bakers rack almost fell out. It seems like this extra 1 hr 45 minutes could've been done in 30 minutes considering the way it was loaded.
8. We never even made it to the pod! Fortunately I found a friend to help me unload the stuff into the pod. It took my friend and I 1 hr and 15 minutes to load everything from the truck to the pod. Also, the pod is 8x8 and fit everything with room to spare. I have to go back today and load the things they "couldn't fit" into an 8x12 truck.
9. When unloading the truck, there were huge gaps of space! Like my other stuff could've definitely fit but the couch was thrown in upside down and diagonally. The entirety of the space under the couch was empty.
10. A lot of my furniture/walls and floors at my apartment are scuffed/damaged. I'm pretty sure my big dresser is broken but instead of telling me that, they asked if they could use my cling wrap and wrap it up more.
I honestly feel taken advantage of. I made it clear that there were things I couldn't do myself and those things were not done until after the 2 hours were up. I feel like any time I wasn't explicitly supervising them, little to no work was being done. I am typically the last person to get someone in trouble with work, especially knowing the job market is tough, etc., but this move has costed me a lot of time and money and this situation made it way more stressful and costly than it has already been. I thought hiring movers was going to be the one time I could let someone else handle some part of this move and that could not be further from the truth.
Tom R
Mosiah and Will were prompt and communicated well. They rocked it and completed the job in less than two hours. Thank you gentlemen!
Laura B
Melvin and his partner were extremely cautious of banging walls, very polite, and efficient in both their work and communication. Very pleased.
Brock B
The two movers who handled the unpacking were polite; however, the overall service fell short of what one would expect from a professional moving company. There appeared to be little coordination between the team members, and items were placed haphazardly, even when given specific directions. I had to request simple adjustments, such as turning bureaus away from walls for accessibility. Several items were scratched or bumped into walls, and my garage belongings were left in a disorganized heap, requiring nearly two days to sort through. I would not use this service again.
Kwasi C
Carson and Connor were great, made moving easy
Justin P
Team worked great and efficient! Would highly recommend!
Jenelle A
I hired Moving Muscle on short notice for 2 hours to unload a 16ft moving truck. They were quick, efficient and friendly. I appreciated the help and would use Moving Muscle again.
Michael S
The two movers were on time and ready to go. They were both very courteous and polite. They ensured that every item that was going to a specific place got there as safely as possible. The job was completed carefully and efficiently. They did high quality job. If needed I would use their services again.
Aaron D
Gavin and Jeremiah were on time and jumped right in loading our POD. They were fast, efficient and very perfessional. We will use them again in a couple of weeks to help move more furniture.
Service Area
We handle moves within 42 miles of Charlotte, NC 28226.
We also service the Raleigh area - see below for more info.
Service area includes:
Get To Know Us
What can a customer expect after booking with you?
When a customer books with us, they're partnering with a team of strong, well-vetted young professionals trained in heavy lifting and meticulous handling. Having completed over 2,500 moves in our first year with a 5-star reputation across multiple platforms, we guarantee quality and efficiency. Customers can expect seamless communication, flexibility tailored to the unique challenges of each move, and clean-cut professionals dedicated to exceeding expectations in loading and unloading tasks.
What can a customer expect on moving day if they hire you?
On moving day, customers can anticipate a team of clean-cut professionals arriving promptly, equipped with the expertise to ensure a smooth process. Trained in heavy lifting and delicate handling, our movers work diligently to load and unload belongings with utmost care. Throughout the day, clients will experience open communication to address any concerns and adjustments, ensuring the move is efficient and in line with their expectations.
How should a customer prepare for moving day?
To ensure a seamless moving day, customers should have all smaller items securely boxed and ready for our team's arrival. For added efficiency, it's recommended to dismantle large furniture pieces, such as bed frames, ensuring they can effortlessly fit through doorways. It's essential to have the moving vehicle prepared and available at the agreed-upon time. With these steps in place, customers can relax and leave the demanding task of heavy lifting to our skilled professionals.
What types of moves have you handled?
We specialize in a range of move types to cater to diverse needs. Our expertise encompasses local moves, where our team efficiently loads and unloads your belongings. We also offer in-home moving services, assisting customers in rearranging or relocating items within their premises. While we don't provide the moving vehicle, our strong labor force is adept at handling the demands of self-move processes, ensuring that the loading and unloading phases of your move are executed with precision and care.
What's your favorite part about being a mover?
Being a mover isn't just a job for me—it's a way to merge my love for fitness with my deep-seated desire to help others. Every box I lift, every piece of furniture I carry, it's not just about muscle strength. It's about the weight of responsibility, the trust people place in us during one of the most stressful times in their lives. There's something incredibly fulfilling in seeing the sigh of relief from a family when they realize they don't have to bear the burden alone.
What training do you provide your crew members?
Every crew member undergoes a rigorous training process before joining our team. After a thorough vetting for qualifications, they receive hands-on job training and complete online education modules. Before hitting the field, they must pass specific tests and secure approvals from multiple team leads, ensuring that our movers are both skilled and represent our company's highest standards.
Moving Muscle Moving Photos
Local Mover Policies
Same Day Moves
We don't accept same day requests.
Next Day Moves
We accept next day requests at our normal rates.
Refunding Unused Time
We do not refund for any unused time.
Extra Hours
We can always stay at least 1 hour over the prebooked time.
Moving Equipment
Hours
| Sunday: | 8:00 AM - 8:00 PM |
| Monday: | 8:00 AM - 8:00 PM |
| Tuesday: | 8:00 AM - 8:00 PM |
| Wednesday: | 8:00 AM - 8:00 PM |
| Thursday: | 8:00 AM - 8:00 PM |
| Friday: | 8:00 AM - 8:00 PM |
| Saturday: | (not available) |