A.R.M.S. Moving

(4.7 out of 5 / 357 reviews)

Watervliet, NY / Moving services within 31 miles

Booked on 1,370 moves through HireAHelper

357 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

Watervliet, NY / Moving services within 31 miles

Booked on 1,370 moves through HireAHelper

357 Verified Customer Reviews

Open Today - 7:00 AM - 8:00 PM

Get to Know A.R.M.S. Moving

WE ARE THE MOVING PROFESSIONALS. We specialize in a variety of different moving services including loading and unloading, packing and unpacking. Our team has over 25 years of moving experience. We will show up on time and ready to help you move.

Credentials

Insured Business:
Policy Number
Available Upon Request
Policy Issuer
Dryden Mutual Insurance Company
Uniformed Crews:
I Offer Uniformed Crew Members
Yes

Moving Services

Move Help

Day Labor

Moving Reviews

Real Watervliet area customers. Unedited, unfiltered reviews of A.R.M.S. Moving.

4.7
357 reviews
85%
7%
3%
4%
2%

Susan M

(4) 8/30/2023 Schenectady

Mike and Eli did a good job.They worked quickly and were respectful of property.

Mover's response:
Thanks
- A.R.M.S. Moving

James C

(5) 8/15/2023 Schenectady

Great service!

Mover's response:
Thank you
- A.R.M.S. Moving

Michael S

(4) 8/12/2023 Ballston Spa

Moved a lot of stuff pretty fast

Mover's response:
Thank you
- A.R.M.S. Moving

Sarah T

(5) 8/11/2023 Cohoes

These two could not have been more professional and efficient. Seriously didn’t even expect that movers could be this good!

Mover's response:
Thank you
- A.R.M.S. Moving

Jeraldind L

(5) 8/8/2023 Schenectady

Kadeem & Terry make a great team & they did a great job. They were on time, enthusiastic to get started, professional & very careful of both the furniture, the molding, walls & floor.

Mover's response:
Thank you
- A.R.M.S. Moving

Michael B

(5) 7/26/2023 Cohoes

Mike and Ray showed up right on time and began work immediately. We were amazed at how efficiently and effectively they packed our container for moving. I highly recommend this company for packing for your move.

Mover's response:
Thank you
- A.R.M.S. Moving

Cathy B

(2) 7/11/2023 Schenectady

Movers did NOT show up in the hour window. I had to text to find out where they were,, 2 minutes before the hour was up… the man (name not provided) from A.R.M.S called and had NO clue his team of 2 wasn’t working to load the rented Pod. I was told another team would arrive, where they were (20-30 minutes away with traffic), and an hour later I texted AGAIN, was told they had to reroute Bc of an accident!!! They arrived 1 hour and 32 minutes late.
As they arrived, Hire a Helper sent me an email that my contracted time was almost up and did I need another hour! OMG, Hore a Helper also told me we needed furniture blankets in order for our things to be covered by insurance, I was informed that the movers would assost in securing blankets, bc they had special training (which I paid an extra $ 50-60 for)We were on a deadline as the pod needed to be picked up by end of day.

Due to the undue stress, having to phone friends to come last minute and help,
and ARMs lack of customer service or knowledge that their employees were not where they were scheduled and didn’t communicate, I did not want to deal with this company!

I contacted Hire a Helper to cancel the unloading of the furniture. But bc it was not 24 hours before They charged me $124! The movers were contracted for unloading the next morning, 15 hours later! After spending 20 minutes on the phone with a Hire Helper representative, who was difficult to understand and who did not properly identify the reason for my cancellation (yes, hire a helper you can go and listen to your recording of the phone call!) he had a supervisors call. They offers 5% off my order- I’m the range of $16 and change! I laughed and said how ridiculous that was! My time is valuable and I would not recommend Hire a Helper - who then disseminates the orders to a peon company close to the job! They are not customer friendly! They did not inform me of sun-contracting to a company that would not have their act together!
Do not go through Hire a Helpwe or use ARMS if your around the capital
District in NY!

Megan W

(1) 7/7/2023 Schenectady

Worst first experience of my life!!!!
The movers came too early and started the time they came and didn’t even say they were outside.
They went into my personal groceries for my newborn and drank half a case of her water.
They packed stuff with said I didn’t want and put trash with my belongings.
They A.R.M.S moving company didn’t want to work for the 4 hours I paid for but said to get a refund my the last hour because they were not working the full amount of time.
When they decided to leave they didn’t notify me or close the truck they just left.

Hireahelper is the worst company to book movers.
They overcharged me for the movers, didn’t compensate me for the hour the movers refused to work and did not compensate me for the groceries these ppl helped themselves to.
Instead hireahelper told me I’m not allowed to file a complaint, well BBB HERE I COME!

Mover's response:
This was the 2nd eviction in the last few months and both are 1 star reviews. The Customer did not even have the money to pay for order until the morning of. We Worked 4 full hours. Nothing was ready to be moved, trash all over the home. Classic eviction. Please read all other reviews
- A.R.M.S. Moving

Debra N

(5) 7/3/2023 Round Lake

Mike and ray were non stop and very careful with all the stuff they unloaded. Made sure it went to the right room.

Mover's response:
Thank you
- A.R.M.S. Moving

Bonnie A

(5) 6/20/2023 Troy

Mike and Ray were very professional, respectful and really did a great job packing up our moving container. Thanks again to them both!

Service Area

We handle moves within 31 miles of Rt 9, Clifton Park, NY 12065.

Policies

Same Day Moves

We charge an extra 15% for same day requests.

Next Day Moves

We accept next day requests at our normal rates.

Refunding Unused Time

We refund up to one unused hour over our min..

Extra Hours

We can always stay at least 2 hours over the prebooked time.

Moving Equipment

Furniture dolly or straps:
$10 per dolly, (always included, no fee)
Hand tools for assembly:
always included, no fee
Hand truck:
$10 per dolly, (always included, no fee)

Hours

Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 7:00 PM
Hourly Price
$124/hr
for 2 movers after 2 hr min
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